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Fairfield Inn & Suites New Braunfels

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Fairfield Inn & Suites New Braunfels
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194 Reviews from our TripAdvisor Community

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There are newer reviews for Fairfield Inn & Suites New Braunfels
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Showing 191: English reviews
Cedar Park, Texas
Reviewed 7 April 2016

We booked a 1 bedroom suite at this hotel 3 weeks in advance. When we arrived we found out that they had given our room to someone else. They downgraded us with no communication. The front desk person had to call the manager because she was not there at 5:00 on a Friday evening. After being told that it was...

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Helpful?
Thank RBilyeu
Cynthia V, General Manager at Fairfield Inn & Suites New Braunfels, responded to this review

Dear RBilyeu, I am so sorry this happened. I was being honest with you when I contacted you. We did not intentionally change your reservation. Unfortunately we did not catch the error in time to contact you. It is rare that things like this happen, but they do happen. The only thing we can do is try to fix the...

Reviewed 23 March 2016

The hotel is located in the middle of everything you could possibly need. The breakfast in the morning is awesome. The bedding is super comfortable and the pillows were perfect. Staff is very friendly. Only downsides would be that the rooms are fairly small, although the furniture does make the most of the space. Also there are mini-fridges, but no...

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Helpful?
Thank Rachel G
Cynthia V, General Manager at Fairfield Inn & Suites New Braunfels, responded to this review

Hi Rachel G, Thank you for taking the time and letting people know about your awesome stay! Just to let you know, our suites have an extra sitting space for more comfort and a microwave. I would be happy to accommodate you in a suites during your next visit! Thank you again and have a great day! HAPPY EASTER!!

Reviewed 18 March 2016

Amazing staff, that from check in was very friendly and suggested places to stay. Natalie went above and beyond! It's our anniversary. My husband ordered roses and Natalie helped with a beautiful surprise. Laid rose petals out on the floor, made a heart on the bed, and had a dozen roses in the room so when we arrived from out...

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Helpful?
Thank Angelus-haven
Cynthia V, General Manager at Fairfield Inn & Suites New Braunfels, responded to this review

Hi Angelus-haven, Thank you so much for your great review of our hotel and for staying with us during your visit to New Braunfels. I am happy to hear that my staff was able to accommodate you and helped your husband surprise you! I am very sorry for the highway noise. Next time you stay with us we will be...

San Antonio, Texas
Reviewed 7 February 2016

The good vibe of this place cancels out the one small strike against it. We liked everything about it from the staff to the decor to the comfy bed. The only problem was the A/C didn't kick in for a little while, and then it seemed like it went into overdrive. My overall experience was so good that I'd try...

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Helpful?
1Thank Erin M
Cynthia V, General Manager at Fairfield Inn & Suites New Braunfels, responded to this review

Thank you so much for staying with us at the Fairfield Inn & Suites New Braunfels during your visit to our area! I am happy to hear you enjoyed your stay!! I will be sure to have maintenance check the AC in the room you stayed in to ensure it is proper working order. We hope to see you again...

Las Vegas, Nevada
Reviewed 11 January 2016 via mobile

Staying here on business for 4 weeks and I have enjoyed my time here. The ladies at the front desk are amazing as they are always so polite and nice. The night manager is awesome! I would recommend a stay here and they also give free breakfast in the morning and its fairly decent. The parking situation is decent and...

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Helpful?
Thank Ryan T
Cynthia V, General Manager at Fairfield Inn & Suites New Braunfels, responded to this review

Hi Ryan T, Thank you so much for choosing to stay with at the Fairfield Inn & Suites New Braunfels! I will be sure to share your great comments with my team! We hope to see you again soon!

Conroy, Iowa
Reviewed 5 January 2016

This was an acceptable stay but I didn't feel that I got the value that I get at other Fairfield's in other locations. This room had a refrigerator but no microwave. The bed was hard and I didn't get a good quality sleep. We have tried several hotels in New Braunfels and this seems to be a problem city-wide. The...

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1Thank Cooperton
Cynthia V, General Manager at Fairfield Inn & Suites New Braunfels, responded to this review

Hi Cooperton, Thank you for choosing to stay with us during your visit to New Braunfels. I am sorry you didn't get a good night sleep and that you felt our beds were too hard. The next time you come to town let me know and I will be sure to add a foam mattress pad to your bed for...

Reviewed 5 January 2016 via mobile

This property had it all. Very caring, friendly and concerned staff. Great AAA rate with Marriott Rewards. Room was first rate. Great location, parking, and access. Most definitely will stay here again. Lots of other choices, but will stay here.

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Thank Pat M
Cynthia V, General Manager at Fairfield Inn & Suites New Braunfels, responded to this review

Thank you so much for choosing to stay with us here at the Fairfield Inn & Suites, New Braunfels! I am happy to hear that you enjoyed your and that you will be back! Thank you again and have a great day!!! Happy New Year!!

Reviewed 5 January 2016 via mobile

Stayed for 1 night. Very quiet hotel, not many others staying the night we were there. Very easy to get to, close to plenty of places to eat. Nice breakfast bar in the morning. Overall it was nice, but nothing overly exciting. Would stay again only because it's a Marriott.

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Helpful?
Thank lcsoccermom
Cynthia V, General Manager at Fairfield Inn & Suites New Braunfels, responded to this review

HI lcsoccermom! Thank you for choosing to stay with us here at the Fairfield Inn & Suites New Braunfels! I am happy to hear you enjoyed your stay and that you will return!! Happy New Year and I hope to see you soon!!

Az
Reviewed 3 January 2016

I recently stayed two nights while in town for my daughters wedding. Rooms were ready when we arrived. The girl at the front desk could of been a bit more pleasant we thought. Rooms were clean and the beds very comfortable. Even though we were on the 4th floor, we awoke to the smell of bacon each morning, and the...

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Helpful?
2Thank butterflyy2000
Cynthia V, General Manager at Fairfield Inn & Suites New Braunfels, responded to this review

Hi butterflyy2000, Thank you for choosing to stay with us at the Fairfield Inn & Suites New Braunfels during your visit to our area. I am glad to hear you had no issues and enjoyed our stay. The next time you stay with us we will accommodate you on the opposite side of the building.This will keep you from smelling...

San Angelo, Texas
Reviewed 17 December 2015

The hotel was newer, clean and fairly modern. We have stayed in other Fairfield Inns before and they are consistently nice. The only disappointment we had was that breakfast was over by 10 AM. I mean the food was gone and a guy was vacuuming up the floor. He said they were through with breakfast at 9:30. Very disappointed. I...

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Helpful?
1Thank Maureen M
Cynthia V, General Manager at Fairfield Inn & Suites New Braunfels, responded to this review

Morning Reenjim, Thank you for staying with us here at the Fairfield Inn & Suites New Braunfels during your visit to the area. It's great to hear compliments about our place! I am sorry that breakfast was over by the time you came down. I am truly sorry if my staff didn't offer you at least something simple to eat....

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Whether travelling in Texas for work or on vacation, the Fairfield Inn & Suites New Braunfels brings the relaxation from home. In close proximity to IH-35, our hotel is near some of the city's best attractions - from Schlitterbahn Waterpark to Historic Gruene and the San Marcos Outlets. Impeccably appointed rooms and suites boast plush bedding, free high-speed Internet access and many other famous amenities. ... more   less 

Additional Information about Fairfield Inn & Suites New Braunfels

Address: 1465 IH 35 North, New Braunfels, TX 78130
Region: United States > Texas > New Braunfels
Price Range: $136 - $298 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites New Braunfels 2.5*
Number of rooms: 88
Reservation Options:
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Also Known As:
Fairfield Inn And Suites New Braunfels
Fairfield Inn & Suites New Braunfels Hotel New Braunfels
Hotel Style:
#3 Business Hotel in New Braunfels
#4 Family Hotel in New Braunfels
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Questions & Answers

Here's what travellers have asked, with answers from Fairfield Inn & Suites New Braunfels staff and other travellers.
4 questions
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Lake Charles, Louisiana
8 months ago
Austin, Texas
over a year ago
Austin, Texas
over a year ago

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Questions? Get answers from Fairfield Inn & Suites New Braunfels staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms are good. I have stayed there multiple times”
 of 5 bubbles rvaughn118, 13 Feb 2017 | Read review
“Highest floor is probably quieter.”
 of 5 bubbles shirleypP6391AL, 21 Sep 2016 | Read review
“Ask for rooms AWAY from the interstate!”
 of 5 bubbles cindywilliams314, 17 May 2016 | Read review
“away from elevators. Somewhat think walls.”
 of 5 bubbles billp25, 16 Dec 2015 | Read review
“Try to get one that has a view of the front parking lot so you can see your car form the window.”
 of 5 bubbles paullG887JR, 28 Nov 2015 | Read review
5 of 5