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Hilton Garden Inn New Braunfels

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Hilton Garden Inn New Braunfels
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444 Reviews from our TripAdvisor Community

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Showing 438: English reviews
houston, United States
Reviewed 1 week ago

Third times staying in this Hilton property. Hotel in general is good; Breakfast staff are excellent and very attentive; Breakfast quality is very good. Afternoon shift Reception staff need better training in customer services and relations. During evening and weekends, front desk staff are generally relax and times no staff standing at the front counter.

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Helpful?
1Thank Eddy M
Reviewed 2 weeks ago via mobile

They are clean and friendly, however they are proud to offer 2 breakfast services for an extra cost. The buffet for 5.95 and all you get are carbs, cold pastries, fruit, or cereal. No proteins at all. To get a better meal with meats that are included in other hotels free meals you pay 9.95 more plus tip. Not impressive.

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Thank aeb7608s
Charleston, United States
Reviewed 3 weeks ago

This is one of the best HGIs I have ever stayed in. The overall atmosphere was a very relaxed and welcoming. The staff is very personable and helpful. Overall cleanliness was very good. The only thing I could remotely think to improve would be their Dinner Menu and that is just expanding it a little bit.

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Thank L4574ZPscottw
Arlington, Texas
Reviewed 3 weeks ago

Had a great stay on this getaway. Enjoyed the breakfast and the selections that were available and the shopping experience at the outlets.We will stay at this hotel again in the future. Customer service and the staff was Great

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Thank 767charlien
Dallas, Texas
Reviewed 4 weeks ago

Excellent hotel and staff. A wonderful place to stay with many family members for a wedding!! Thank you for going above and beyond. Hotel staff reserved block of rooms for the wedding several months ahead of time and graciously added as the time got closer. It was WurstFest weekend in New Braunfels, Tx and they still gave us a block...

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Thank Melinda B
Reviewed 4 weeks ago

This hotel is convenient to everything. It is always clean and there is always coffee in the lobby. The staff is friendly and easy to find if you need them. I have stayed at this location several times with no problems. I make at least two trips a year to this part of Texas and I will continue to use...

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Thank daniellP3393GV
Reviewed 4 weeks ago

Hotel conveniently located to activities. Staff was excellent and very helpful. Has restaurant and bar. Had a very nice time in New Braunfels. Was there for the Night of the Dead Festival. Very entertaining.

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Thank X5648TTmichaelh
Houston, Texas
Reviewed 30 October 2016

Stayed the night here with a Waterpark Day. Clean hotel to get rest in. Easy check in and easy to park. Easy to stay and get in to and easy access to the water park in New Braunfels. Stayed in upper room on North side of building.

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Thank JSokarch
Ventura, California
Reviewed 29 October 2016

Great Hotel little out dated!! This is why i put one dot lower on rooms!! And there is not complementary b-fast other than the wallpaper around the door frame in the bathroom pealing off it was. Exellent!!!!

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Thank I6790GTeduardom
Reviewed 25 October 2016

Great service at front desk as well as breakfast. Rooms were clean, bed was super comfy and breakfast was well worth the cost. Lot's of choices. So good. Wait staff was so attentive and on top of things. Not to mention really nice. We really enjoyed our stay. Thank you!

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Thank Yolanda C

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Dry Cleaning
Official Description (provided by the hotel)
Located in the heart of Texas between Austin and San Antonio, the Hilton Garden Inn New Braunfels is convenient to Texas State University in San Marcos, local water sports and shopping. Experience the German heritage of New Braunfels, Texas, and discover the beauty and natural attractions of the Texas Hill Country. Enjoy amenities designed to make you feel at home such as our cooked-to-order breakfast, room service and 24-hour Business Center. If you're in town for business, host an event for up to 100 people in our flexible meeting space. Swim in our hotel pool, or burn some calories in our 24-hour fitness center. Exercise in the privacy of your own room with a Stay Fit Kit(R), available from the front desk Pick up a snack at the Pavilion Pantry(R) and relax with a good TV program in a warm and inviting room complete with a comfortable bed, microwave and refrigerator. Connect with family or coworkers at your work desk, utilizing your ergonomic Mirra(R) chair by Herman Miller and complimentary WiFi. Whether you're here with family or on business, you'll find the extras you need and want at our New Braunfels hotel. ... more   less 

Additional Information about Hilton Garden Inn New Braunfels

Address: 1501 Interstate 35 North, New Braunfels, TX 78130
Region: United States > Texas > New Braunfels
Price Range: $135 - $221 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn New Braunfels 3*
Number of rooms: 103
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Orbitz, Travelocity, Hotels.com, Odigeo and Priceline so you can book your Hilton Garden Inn New Braunfels reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#3 Romantic Hotel in New Braunfels
#5 Family Hotel in New Braunfels
#6 Business Hotel in New Braunfels
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn New Braunfels staff and other travellers.
3 questions
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Houston, Texas
3 months ago
Raleigh, North Carolina
6 months ago

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Questions? Get answers from Hilton Garden Inn New Braunfels staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask about bed.”
 of 5 bubbles dona969, 14 Aug 2016 | Read review
“Rooms in other hotels”
 of 5 bubbles rudoggy, 30 Jul 2016 | Read review
“We were on the top floor: however, I believe any room will be excellent.”
 of 5 bubbles Bradhere02, 23 Jul 2016 | Read review
“Four floors, pool is located in front of hotel on southeast side”
 of 5 bubbles TXGirl2001, 13 Jun 2016 | Read review
“Room away from highway.”
 of 5 bubbles refordb, 19 May 2016 | Read review
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