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Hilton Garden Inn New Braunfels

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444 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn New Braunfels
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Showing 438: English reviews
Houston, Texas
Level Contributor
23 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 25 May 2016

Everything is what you'd expect from a garden inn. Comfortable lobby, decent bed and bathroom. Nice safe bet.. The bartenders have been great here for the 7-8 years I've stayed.. Decent gym. The rooms are usually clean. Many families with small kids..

Helpful?
Thank Lehotelconnoisseur
Puebla, México
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 24 May 2016 via mobile

The night manager told my family of 3 that the reservation was for a room with a king sized bed, when we made a reservation for a two bed room. She was not just unwilling to help, she also was very rude, and told us there was nothing she could do and advised us to cancel our reservation (even tough... More 

Helpful?
3 Thank arizpe14
HiltonNB, Owner at Hilton Garden Inn New Braunfels, responded to this review

First, thank you for your patronage and also for the opportunity to learn of your feelings regarding your recent experience with us. Clearly you are upset so please know that I very much respect your being disappointed. I took the liberty of researching your original reservation and it seems that Hotels.com or similar 3rd Party reservation service did reserve a... More 

Fort Worth, Texas
Level Contributor
300 reviews
96 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 20 May 2016

Travelers, this is a very nicely updated Hilton Garden Inn. Updated hotel and rooms. Restaurant also had really tasty food. The bed is outstanding and the Wi Fi is GREAT! I highly recommend this Hilton Garden Inn!

Helpful?
Thank Reford B
Mont Belvieu, Texas
1 review
Reviewed 19 May 2016

We went for a family emergency, and was very imprssed with the rooms. Made our stay easier because everything was perfect, clean, classy, and friendly. We would stay again. It's not cheap, but how much do you pay for a good nights sleep? To me it was worth it, and you will not be dissapointed!!

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank P3708HCjenniferb
Taoyuan, Taiwan
Level Contributor
60 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 16 May 2016 via mobile

We stayed here two nights for family trip. The room is clean and comfy. The front desk and people work in the restaurant are very nice. One thing we think it can be improved is that there is no restaurant menu in the room but only room service menu. We can't find a good salad in room service but we... More 

Helpful?
Thank LucyLee-loveTaiwan
Houston, Texas
1 review
Reviewed 16 May 2016

They had no first aid to assist me with a spider bite I received when I woke up and not even a bandage or will they assist you or check on your health after you reported it, and let them know the next day it is swollen and your running fever, still no one came check on me , called... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Q4233GWdianac
Houston, Texas
Level Contributor
217 reviews
107 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
Reviewed 15 May 2016

We typically stay at Hampton Inn & Suites when we visit New Braunfels. Another family member made the reservations this time and chose Hilton Garden Inn due to its lower price point for similar location and quality. I was favorably impressed with Hilton Garden Inn. I will certainly consider staying at this property again. While they do not offer a... More 

Helpful?
Thank Pam T
HiltonNB, Owner at Hilton Garden Inn New Braunfels, responded to this review

Thank you for your kind words about Hilton Garden Inn. It is always a great pleasure to hear about new customers like yourself discovering us. We are committed to providing unique quality and flavors that you will enjoy and hopefully keep you coming back. We look forward to serving you again soon. Gratefully, RIchard Weik Director of Operations More 

Dallas, Texas
Level Contributor
3 reviews
Reviewed 5 May 2016

This hotel is gorgeous. The staff was very friendly. The room was immaculate. My friend and I were very comfortable and enjoyed our stay here. I was disappointed that I learned that the comfort of the bed was adjustable when I was checking out. So look for the knob on the side of the bed, to enhance your stay even... More 

Helpful?
Thank kitta2007
SBIRDIE
2 reviews
Reviewed 4 May 2016

I traveled here for business and stayed 3 nights. I absolutely loved the atmosphere at this hotel! Great, updated lobby, lots of common areas to sit and hang out - both inside and out. Complimentary tea and coffee services all day, every day. Rooms were great and included a fridge and microwave. I'd definitely stay here again. I wished I... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank SBIRDIE
Dallas, Texas
Level Contributor
105 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed 3 May 2016 via mobile

Great place, clean, lovely, new! Staff is good. Our room was huge , a suite with a living room. Very spacious. It was a good stay we had, and if we ever visit the town again, we will sure stay here. It's also just about a couple of miles from downtown and Gruene historic district. Lots of retardants nearby. It... More 

Helpful?
Thank Ann S

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Dry Cleaning
Official Description (provided by the hotel)
Located in the heart of Texas between Austin and San Antonio, the Hilton Garden Inn New Braunfels is convenient to Texas State University in San Marcos, local water sports and shopping. Experience the German heritage of New Braunfels, Texas, and discover the beauty and natural attractions of the Texas Hill Country. Enjoy amenities designed to make you feel at home such as our cooked-to-order breakfast, room service and 24-hour Business Center. If you're in town for business, host an event for up to 100 people in our flexible meeting space. Swim in our hotel pool, or burn some calories in our 24-hour fitness center. Exercise in the privacy of your own room with a Stay Fit Kit(R), available from the front desk Pick up a snack at the Pavilion Pantry(R) and relax with a good TV program in a warm and inviting room complete with a comfortable bed, microwave and refrigerator. Connect with family or coworkers at your work desk, utilizing your ergonomic Mirra(R) chair by Herman Miller and complimentary WiFi. Whether you're here with family or on business, you'll find the extras you need and want at our New Braunfels hotel. ... more   less 

Additional Information about Hilton Garden Inn New Braunfels

Address: 1501 Interstate 35 North, New Braunfels, TX 78130
Region: United States > Texas > New Braunfels
Price Range: $147 - $219 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn New Braunfels 3*
Number of rooms: 103
Reservation Options:
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Hotel Style:
#3 Romantic Hotel in New Braunfels
#5 Family Hotel in New Braunfels
#6 Business Hotel in New Braunfels
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn New Braunfels staff and other travellers.
3 questions
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Houston, Texas
3 months ago
Raleigh, North Carolina
6 months ago

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Questions? Get answers from Hilton Garden Inn New Braunfels staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask about bed.”
 of 5 bubbles dona969, 14 Aug 2016 | Read review
“Rooms in other hotels”
 of 5 bubbles rudoggy, 30 Jul 2016 | Read review
“We were on the top floor: however, I believe any room will be excellent.”
 of 5 bubbles Bradhere02, 23 Jul 2016 | Read review
“Four floors, pool is located in front of hotel on southeast side”
 of 5 bubbles TXGirl2001, 13 Jun 2016 | Read review
“Room away from highway.”
 of 5 bubbles refordb, 19 May 2016 | Read review
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