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Restroom toilet clogged up and they told me to use a plunger I had to unclog at myself they did not offer to go fix itMore
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Thank Jimmy G
Response from spatel712, Front Office Manager at Baymont Inn & Suites New BraunfelsResponded 22 June 2017
Our maintenance always handles requests or issues shared by our guests. We only ask for a moment to locate our maintenance personnel, and apologize if the request is inconvenient. We do always assist in anything we can since you are our guest. Thank you for...More
I have never had a hotel not accept a confirmed rate. This hotel is a first! I made a reservation 6 months ago for my extended family to enjoy a weekend of tubing the river. I booked through the Wyndham website for 3 rooms, 2...More
Response from spatel712, Front Office Manager at Baymont Inn & Suites New BraunfelsResponded 20 June 2017
We apologize for the inconvenience, but it was a website error. We offered to lower the rate to almost 50% off; an offered which was declined. Any reservation booked directly with our location by phone is never ever questioned, as websites are not managed by...More
This hotel was so disgusting we didn't even stay. We walked into our room (which smelled like smoke & was supposedly non-smoking) to be greeted by a cockroach on the door!! Upon seeing that we immediately turned around and left to demand a refund.. my...More
US$65 - US$150 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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