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Quality Inn & Suites

2.6 km from North Richland Hills centre
  • Spa
  • Free Wifi
  • Free Parking
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8709 Airport Freeway, North Richland Hills, TX 76180
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230 Reviews from our TripAdvisor Community

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Showing 225: English reviews
Reviewed 28 October 2016 via mobile

Breakfast is great. Hotel staff is friendly and helpful, but for some reason EVERY room initially given, the air conditioner does not work. Coincidental the maintenance man is off property. Gets aggervating after a while. Do not want to switch rooms constantly.

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Helpful?
Thank Kayla M
Dolly S, Manager at Quality Inn & Suites, responded to this review

Kayla, Thank you for taking the time to give us a review. I am so sorry that you were having problems with the air conditioner. I will research the room you were in and find out what the problem is with the air conditioner. I hope that you will come back and give us a chance to exceed your expectations....

San Dimas, California
Reviewed 28 October 2016 via mobile

This hotel was clean, spacious, quiet, had a good breakfast, and great service! I admit I was a tad concerned since it's rated 2-stars but it was truly much better than a 2-star rating. Lots of parking, great staff. I'd recommend this hotel to anyone needing a place to stay near Fort Worth. Thank you Best Western NE North Richland...

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Helpful?
Thank Andrea_MH_31
Dolly S, Manager at Quality Inn & Suites, responded to this review

Hello Andrea, Thank you for taking the time out of your day and giving us a review. We really appreciate you feedback. It helps us to improve in areas that we need to improve in and also helps us to keep best practices. I trust that you will come back and see us again soon. When you do come back...

Kolkata (Calcutta), India
Reviewed 26 October 2016 via mobile

I couldn't wait to write this review. M writing this review on behalf of my family's personal experience with the hotel. My husband hasn't even checked out yet and he's gonna stay there for another 18 days. The day he landed at DFW airport he got worried since the pickup was not available, however the moment we called up at...

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Helpful?
Thank poogemini22
Dolly S, Manager at Quality Inn & Suites, responded to this review

Pooja, Thank you so much for the great review :) It was a pleasure to make sure your husband had a great birthday party being away form home on special days like that can be rough. Jellisa was so excited about making sure the cake was just right. We are all so happy that your husband is enjoying his stay...

Micco, Florida
Reviewed 25 October 2016

this was an excellent value for the money! clean room and quiet location. short walk to local restaurants and close to shopping. Breakfast was much better than expected and the guest laundry was free of charge. we will be returning to this location!

Review collected in partnership with this hotel
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Helpful?
Thank M882MLannes
Dolly S, Manager at Quality Inn & Suites, responded to this review

Hello, Thank you for taking the time to give us your feedback. It is very important to us to continue to improve in areas that we need to improve on and to continue best practices. We are so happy to hear that your stay with us was a positive one and that we meant your expectations. Please come back and...

Reviewed 18 October 2016 via mobile

Very good customer service and clean grounds and rooms. I highly recommend. First checked in at a Travel Lodge next to this hotel and left within 10 mins because of the filth..went right down the road to Best Western and thank goodness its was clean and had awesome staff. I highly recommend.

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Helpful?
Thank aries777
Dolly S, Manager at Quality Inn & Suites, responded to this review

Hello, Thank you for taking the time to give us your feedback. Your business is important to us and we appreciate your business. By you telling us what we are doing right and where we need to improve we can continue to strive to delivery great customer service. We are happy to hear you enjoyed your stay and that the...

Gainesville, Florida
Reviewed 14 October 2016

I recently stayed at this Best Western because I was in town for a conference. I had never been to Texas before and I was very excited. When I checked in, I was very pleasantly surprised by my hotel room. The room was a good size, complete with a microwave, refrigerator and a couch and small table. As I was...

Review collected in partnership with this hotel
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Helpful?
Thank Heather S
Dolly S, Manager at Quality Inn & Suites, responded to this review

Oh my goodness Heather, thank you so much for this beautiful testimonial about our hotel and service. We strive very hard to delivery the best customer service possible and to give as many great amenities as we can. I am so happy you enjoyed your stay and I trust you will come back and see us again when your in...

Reviewed 10 October 2016

When looking the outside it seems like a motor hotel, but suites are nicely renovated with all ammenities, even two tvs and a small living room. Very easy to access and cross the street to a mall. Close to airport.

Review collected in partnership with Best Western
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Helpful?
Thank Erick Q
Dolly S, Manager at Quality Inn & Suites, responded to this review

Hello Erick, Thank you for taking the time to give us a review. We appreciate your business and your feedback it helps us to know where we need to improve and what we are doing right. I am so happy to hear the you enjoyed your stay and that we meant your expectations. i trust that you will come and...

Kansas City, Missouri
Reviewed 10 October 2016

Although the hotel was very comfortable and the staff and their care was great, will never come back to stay this location again. Driving around the highways, especially for a non Texan, is absolute hell!! The beds were to soft and pillows too thick, making the sleep quite uncomfortable.

Review collected in partnership with Best Western
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Helpful?
Thank TrueBeing
Dolly S, Manager at Quality Inn & Suites, responded to this review

Hello, Thank you for taking the time to give us a review. We appreciate your feedback it helps us to know what we are doing right and where we need to improve. I am so sorry that it was difficult for you to maneuver around the highways, I have to agree with you I am also a non Texan and...

Reviewed 6 October 2016

Loved the staff! Everyone was so helpful and friendly. Breakfast was ok. Rooms were clean, our room was on the back side of the hotel and the road noise was very loud day or night and made it hard to sleep. Price was really good.

Review collected in partnership with Best Western
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Helpful?
Thank 829sonyas
Dolly S, Manager at Quality Inn & Suites, responded to this review

Hello, Thank you for taking the time to give us a review, your review helps us to see where we need to improve and what we are doing right. We are so happy to hear that the staff took good care of you and delivered great customer service. We trust that you will come back and see us again, and...

Makati, Philippines
Reviewed 1 October 2016

For those looking for a good value for money place to stay when in Cowboy Country Dallas Fort Worth area, Best Western N.E. Mall Inn and Suites along Airport Freeway is an excellent location to stay should you have several locations in mind and or have experienced staying in other hotels. The Best Western N.E. Mall management is proactive in...

Review collected in partnership with this hotel
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Helpful?
Thank Tom B
Dolly S, Manager at Quality Inn & Suites, responded to this review

WOW! Tom thank you so much for such a great review, it means a lot to all the staff. We work hard to try and deliver great customer service, so when we here this kind of feedback we know it's worth all our effects. I am so happy that we meant your expectations and we hope you come back soon....

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Amenities

Highlights
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Kitchenette
  • Family Rooms
  • Smoking rooms available
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Self-Serve Laundry
  • Breakfast Available
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Multilingual Staff
Official Description (provided by the hotel)
Get your money’s worth at the Quality Inn & Suites® hotel in North Richland Hills, TX, located near NRH2O Water Park and Nytex Sports Centre. Our hotel is a short drive from a variety of such popular attractions as: -Fort Worth Historic Stockyard -Bass Performance Hall -AT&T Stadium and Globe Life Park -Six Flags Over Texas -Texas Motor Speedway -Fort Worth Zoo You can depend on our hotel for all of the amenities you expect and genuine service from people who are professional, responsive and friendly. Enjoy such additional amenities as: -Free hot breakfast -Free WiFi -Free coffee -Free Guest laundry -24-hour Business Center Quality Inn & Suites offers more than the typical affordable hotel: you get more for your money with our “Value Qs.” From premium bedding and a refreshing shower to hot breakfast and friendly service, it all adds up to real value for you. Your room has everything you need to relax, including a flat-screen TV, hair dryer, iron, ironing board and more. Affordable, enjoyable, and great for business travel, a weekend getaway, or a vacation — our Quality Inn & Suites hotel in North Richland Hills, TX makes it easy to make the travel memories that matter. ... more   less 

Additional Information about Quality Inn & Suites

Address: 8709 Airport Freeway, North Richland Hills, TX 76180 (Formerly N.E. Mall Inn & Suites)
Region: United States > Texas > North Richland Hills
Price Range: $114 - $159 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 85
Reservation Options:
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Also Known As:
Best Western Ne Mall Inn And Suites Fort Worth
Best Western Ne Mall Inn & Suites Fort Worth Hotel North Richland Hills
Best Western North Richland Hills
North Richland Hills Best Western
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn & Suites staff and other travellers.
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Questions? Get answers from Quality Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“do not stay here.”
 of 5 bubbles jhorton0713, 19 Dec 2016 | Read review
“King size bed was awesome! Thanks to all!”
 of 5 bubbles MaryW855, 12 Sep 2016 | Read review
“Bring a set of simple, household tools. I had to make repairs to the faucet and bathtub shower heads while staying at this hotel. I contacted the front desk to let them know what was going on (prior to any maintenance done) and I was told be the customer rep that they would make a note so I wouldn't be held responsible but they didn't know what to do.”
 of 5 bubbles davidbV8098JJ, 1 Jun 2016 | Read review
“Stay near front of location if security is a concern. ”
 of 5 bubbles memphismid, 11 May 2016 | Read review
“In the back if you can get it..much quieter than near the road construction.”
 of 5 bubbles 25var, 9 Oct 2015 | Read review
5 of 5