We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Quality Inn & Suites

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Compare best prices from top travel sites
and 1 more site!
Professional photos
Quality Inn & Suites
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

229 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Quality Inn & Suites
See the most recent reviews
Showing 224: English reviews
Roseburg, Oregon
Reviewed 14 July 2016

Very nice, comfortable grounds with lots of grass and trees, perfect for having a dog. Room was very quiet, clean. Breakfast was great. The refrigerator had a freezer so we could freeze our ice packs for traveling the next day.

Review collected in partnership with this hotel
 Report
Helpful?
Thank 504diho
Dolly S, Manager at Quality Inn & Suites, responded to this review

Thank you to taking the time to give us a review, I am happy to hear you enjoyed your stay and I trust you will come and visit us again soon. When you do come please ask for me at the front desk so I can greet your personally. Thank you again, Dolly

Mt.. Juliet TN
Reviewed 2 July 2016

We always try to stay at BW's. This BW was again excellent the service the room the breakfast all excellent. It was close to great restaurants shopping and the airport. Would stay here again, the only negative was the road construction in the area.

Review collected in partnership with Best Western
 Report
Helpful?
Thank GAYE P
Dolly S, Manager at Quality Inn & Suites, responded to this review

Hello, Thank you for taking the time to give us a review. I am so pleased to hear we have meant your expectations for your stay. I hope that you will come and see us again. Thank you so much, Director of Sales Dolly Schnetzler

Toledo, Ohio
Reviewed 23 June 2016 via mobile

The lobby area is really nice and updated, the rooms however are stuck in the 80's. I had a king with a sleeper sofa however there was no matress, which made the sofa unable because you sank to the floor. The complimentary breakfast was good.

 Report
Helpful?
Thank KimmieKakes
Dolly S, Manager at Quality Inn & Suites, responded to this review

Hello, Thank you for your review we appreciate you taking the time to do the review. Your feedback is very important to us it helps us to know what we are doing right and where we need to improve. I am sorry about the sofa, we are getting ready to renovate our guest rooms sometime in August and we do...

San Francisco, California
Reviewed 17 June 2016 via mobile

I arrived with my husband late at night and was referred from Dallas airport to this hotel with a voucher. The guy that worked the front desk Josh was very friendly and got stress off us. He checked us in really fast. Very friendly and professional. Our flight was early that morning, we only got probably 3 hours of sleep...

 Report
Helpful?
Thank Cynthia S
Dolly S, Manager at Quality Inn & Suites, responded to this review

Thank you for your review. We appreciate your feedback it helps us to understand where we need to improve and what we are doing right. I was happy to hear that we meant your expectations and I trust you will come and visit us again when your in the area. Please ask for me the next time you visit our...

Albuquerque, New Mexico
Reviewed 17 June 2016

While the hotel is basic, Candria is the BEST!!! I was recently placed there during a horrendous airline experience and after 20 hours of travel, and not being my most tolerant, she was so pleasant and helpful & efficient, I couldn't help but smile. I was there for only 4 hours and in the 5 minutes she took to settle...

 Report
Helpful?
Thank ktroop5
Dolly S, Manager at Quality Inn & Suites, responded to this review

Hello, Thank you for taking the time give us a review. We appreciate your feedback it helps us to know what we are doing right and where we need to improve. We are happy to hear that you enjoyed your stay and that our service meant your expectations. We will be sure to let Candria know how much your appreciated...

OKC
Reviewed 16 June 2016

sure you can spend more money --more luxury- but for a great place to stay --fantastic full hot breakfast-safety- and a consistency of good prices and comfort with a good breakfast , you cant beat BEST WESTERN

Review collected in partnership with Best Western
 Report
Helpful?
Thank BRUCEDE
Dolly S, Manager at Quality Inn & Suites, responded to this review

Hello, Thank you so much for your review. We appreciate your feedback it helps us to know what we are doing right and where we need to improve. We are so happy that we meant your expectations and we trust that you will come back and see us again soon. Thank you, Dolly Schnetzler

Canton
Reviewed 15 June 2016

Right From the start. Everyone was very friendly and ready to make our stay pleasant! The room smelled clean, without heavy chemical smells that many hotels use to cover up odors! The beds were very comfortable, with a variety of pillows! Hot breakfast every morning. The hot tub and pool, very relaxing! I will stay here every time I'm in...

Review collected in partnership with this hotel
 Report
Helpful?
Thank kimhW379XB
Dolly S, Manager at Quality Inn & Suites, responded to this review

Thank you for taking time out of your schedule to give us a good review we appreciate your feedback. It helps us to continue to try and improve in areas we need to improve in. It also helps us to keep best practices. We are so please that we meant your expectations and we look forward to having you come...

Edison
Reviewed 15 June 2016

I am a diamond-level Best Western customer so I know a great many BW hotels, but this hotel just doesn't qualify as one. The staff were great and helpful, but the hotel just didn't feel right. Breakfast which is usually not that great at BW hotels in this country was just subpar, the room didn't feel clean, but for me...

 Report
Helpful?
Thank Irene P
Abilene, Texas
Reviewed 15 June 2016

You could put something in the air units to help them smell fresher. We needed a blanket for the pullout bed in the couch and they didn't have one? The breakfast is pretty good. You could add some boiled eggs and fresh fruit and then it would be a really good breakfast. The young man at the desk is really...

Review collected in partnership with this hotel
 Report
Helpful?
Thank lwillis1220
Dolly S, Manager at Quality Inn & Suites, responded to this review

Hello, Thank you so much for taking the time to send in a review. We appreciate your feedback it helps us to improve where we need to improve. We added boiled eggs and fresh water melon to our breakfast so the next time you stay you can enjoy those extra items. Please ask for me the next time you come...

odessa, United States
Reviewed 14 June 2016

Nice location. Good clean rooms. Could use some updating, but over all a good nice clean place to stay. We enjoyed the staff, breakfast, and clean rooms. Our stay was during the middle of the summer when the weather is plenty hot!!! The A/C in the room was on point. Made the stay very cool and relaxing.

Review collected in partnership with Best Western
 Report
Helpful?
Thank Robert K
Dolly S, Manager at Quality Inn & Suites, responded to this review

Hello Robert, Thank you for giving us a review. we appreciate the feedback it helps us to try and continue to improve and make things as pleasant as possible for our guest. I trust that you will come back and see us again soon. Please ask for me next time you come to visit us so I can come out...

20 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (15)
Viewed
Dining (3)
Viewed
Room/Suite (4)
Viewed
Hotel & Grounds (2)
Viewed
Other (6)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (5)
Viewed
Hotel & Grounds (3)
Viewed
Dining (1)
Viewed
Other (1)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near North Richland Hills
1.0 km away
Hyatt Place Fort Worth/Hurst
1.1 km away
Hampton Inn & Suites Dallas-DFW ARPT W-SH 183 Hurst
1.1 km away
Travelodge North Richland Hills/Dallas/Fort Worth
Travelodge North Richland Hills/...
#2 of 6 in North Richland Hills
114 reviews
Show Prices
Show Prices
Show Prices
1.1 km away
Holiday Inn Hotel Express & Suites West Hurst
2.0 km away
La Quinta Inn & Suites Fort Worth NE Mall
3.2 km away
Comfort Suites Near Northeast Mall
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Quality Inn & Suites

Address: 8709 Airport Freeway, North Richland Hills, TX 76180-7603 (Formerly N.E. Mall Inn & Suites)
Region: United States > Texas > North Richland Hills
Price Range: $129 - $160 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 84
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Travelocity and Priceline so you can book your Quality Inn & Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Ne Mall Inn And Suites Fort Worth
Best Western Ne Mall Inn & Suites Fort Worth Hotel North Richland Hills
Best Western North Richland Hills
North Richland Hills Best Western
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Quality Inn & Suites staff and other travellers.
1 question
Ask a question

See all questions (1)

Questions? Get answers from Quality Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“do not stay here.”
 of 5 bubbles jhorton0713, 19 Dec 2016 | Read review
“King size bed was awesome! Thanks to all!”
 of 5 bubbles MaryW855, 12 Sep 2016 | Read review
“Bring a set of simple, household tools. I had to make repairs to the faucet and bathtub shower heads while staying at this hotel. I contacted the front desk to let them know what was going on (prior to any maintenance done) and I was told be the customer rep that they would make a note so I wouldn't be held responsible but they didn't know what to do.”
 of 5 bubbles davidbV8098JJ, 1 Jun 2016 | Read review
“Stay near front of location if security is a concern. ”
 of 5 bubbles memphismid, 11 May 2016 | Read review
“In the back if you can get it..much quieter than near the road construction.”
 of 5 bubbles 25var, 9 Oct 2015 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay