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Overall the staff was nice, check in was good and fast....first time staying here usually stay down the road at the Hampton Inn or Hilton Garden....but booked this last min. for a week.....breakfast was ok....wish they had a better selection of items so I stuck...More
Stayed here for a quick one night turn around. Finding a room in Midland/Odessa at the last minute is really, really tough! We were lucky to find this one. Just an OK place. Nothing special nor unpleasant either. Just OK. Beds was kinda hard. Wifi...More
Response from TXA97, General Manager at Comfort Inn & Suites OdessaResponded 9 December 2017
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. I am sorry that you felt our beds were hard...More
We had an ADA room and it was very large with good spacing. Some ADA rooms have a lack of space but this did not. The shower had plenty of assist bars, The computer in the business center was very hi speed. Lobby area neat...More
Response from TXA97, Manager at Comfort Inn & Suites OdessaResponded 31 October 2017
Thank you for taking the time to provide feedback about your recent stay at our hotel. We appreciate your comments and look forward to seeing you the next time you are in Odessa, Texas.
If you cannot sleep without the rumbling of trucks and 200 db mufflers on the cars at the stop light this is the place for you. Traffic noise is incredible, so you will sleep well. The first two (2) sets of keys would not work...More
Response from TXA97, General Manager at Comfort Inn & Suites OdessaResponded 24 May 2017
Thank you for providing your feedback on your experience at our hotel recently. I apologize for the issues you had encountered while staying with us. I have shared your comments about your experience with our Breakfast Attendants and Housekeeping Manager. I hope you will stay...More
My husband stayed here for work for several weeks. Rooms were nice and clean and kept up while he was there. I came to stay with him two separate weekends and I was pleased with the entire staff and the free hot breakfast was nice....More
Thank Kayla S
Response from TXA97, Manager at Comfort Inn & Suites OdessaResponded 12 April 2017
Thank you for taking the time to provide feedback on your experience during your stay with us. It is our pleasure to provide excellent experiences such as yours and hope we will see you again next time you are in the Odessa, Texas area.