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4.0
#6 of 43 hotels in Odessa
Location
Cleanliness
Service
Value
Experience an exceptional stay at the Odessa Marriott Hotel and Conference Center, a resort-style hotel offering all the essentials. Located in downtown Odessa, TX, our hotel is near attractions like Odessa College, UT Permian Basin, TTU Health Sciences Center, Ector County Coliseum, Ellen Noel Art Museum, the Ector Theater and downtown Midland, TX. The hotel features comfortable rooms and suites with sleek workspaces and plush bedding, select rooms with M Club access, on-site dining, a resort-style pool and a 24-hour fitness center.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Went here with the family, they accommodated 12 adults a two kiddos. I was really impressed with the decor and the service of the crew. I saw crab legs and shrimp. I was not expecting to see that, and believe me I am not complaining. While the rest of the family was doing the traditional Christmas food, I isolated myself to shrimp and crab legs.The shrimp was peeled, de-veined and fresh. Then on to the crab. OMG! I ate my share of crab, I just know they lost money on me alone. I got so full, they had to get me into a wheelbarrow and set me outside. To the crew who worked Christmas Day, thanks for a job well done.
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Date of stay: December 2019
Location
Cleanliness
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Odessa_Marriott, General Manager at Odessa Marriott Hotel & Conference Center
Responded 23 Jan 2020
USMCPRIDE, I am happy to hear you had a great Christmas experience with us at the Odessa Marriott. We look forward to future holidays where we can show off our chef's skills. Valentines Day, Easter and Mothers Day are all coming soon. We hope to have you back soon. Steve
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Stayed 1 night as a respite from caregiving. Very friendly staff. Very clean. Had gift of 2 beers which was changed to drinks. We did not take advantage of them unfortunately. Bring your own water if you don't want to pay $7 for a bottle of Evian
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Date of stay: September 2021Trip type: Travelled as a couple
Room Tip:Nice garage with easy access to hotel
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We were blown away by this hotel in the middle of downtown Odessa, TX. I had seen the pictures online that made it look really nice, but the pictures don't even do it justice. We were upgraded to 2 king corner suites, because we had reserved 2 double queen rooms but they had overbooked that type of room the night we were there. The suites were amazing. They had a ton of room to move around with a living room that overlooked either the pool or the courtyard on the other side of the hotel. The decor was fancy, and the attention to detail was second to none. This place was way nicer than "fancy" hotels I've stayed in in big cities. The pool, bar, and restaurant were all very nice and decorated well. We didn't expect this level of fancy at a hotel in Odessa, and we were very pleasantly surprised by how amazing this place was. Staying here could be a vacation itself and now my family and I are considering doing just that in the near future. Extra perks: there is a Starbucks and a Torchy's Tacos right next to the hotel, both of which we took advantage of. I highly recommend staying here!!
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Date of stay: July 2021
Rooms
Cleanliness
Service
Room Tip:Corner suites are large and fancy
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
So where to start I wanted to make my wife’s birthday special so I booked this very new hotel. I booked the corner king suite on the website. I get there and they tell me my room is not available. So I had to downgrade. They offered nothing for the inconvenience. I ate at the restaurant onsite and got a $89 steak medium rare and I got a well done steak. I go to check out and these people are trying to charge me the price for the original room I booked and not the downgraded room. The front desk girl Mary looked at me like I was crazy then magically remembered she was the one who gave me the bad news that I couldn’t have my room that I originally booked. Don’t waste your time at this hotel.
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Date of stay: March 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ThysJones61, General Manager at Odessa Marriott Hotel & Conference Center
Responded 16 Mar 2020
Dear RayRay5390, Thank you for your feedback. I'm very sorry for experience at our hotel. We take great pride in delivering excellent customer service, however, we fell short during your stay. I will be meeting with my Director of Rooms and Food and Beverage to work on resolving the issues you had. I would like to invite you back as our guest when it is convenient for you. Please feel free to contact me directly on my cell 469-441-1203.
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This hotel is by far the cleanest and nicest option in the area; however, it is simply impossible to get any sleep at… I have given them 3 tries lately and all three have turned out the same. The first two, I was given differing reasons as to why the AC was so hot (I figured them to be true as 100 degree West Texas heat does put a strain on the system). On try #3, I have figured out the issue my self and would like to make everyone aware so that their “cost saving” technique shall be changed. So upon arrival (@5pm-108 degrees outside) my room was a cool 67 degrees and felt splendid! Well as 10pm rolls around (89 degrees and no direct sunlight hitting the window) the room is now 70 degrees (Cool enough to fall asleep). Well here I am at 2am, the thermostat is reading 74 degrees (I’m an OilRig worker and haven’t had but 4 hours of sleep in the past 24 hours, as tired as I am, it truly is impossible to fall back asleep as I’m sweating and uncomfortable). Moral of the story… Marriot, you are busted and accused of raising the thermostat temp while guest are sleeping in order to lower your bill. As being the only decent place to get some rest around for those of us traveling long hours to and from the oil patch, I am packing my stuff to go get a few hours of sleep in my AC truck parked in your garage… Thank you for taking my hard earned money, but please keep it and put it towards your energy bill so that future guests won’t share my same issue with you guys.
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Date of stay: July 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sara F, Guest Services / Front Office at Odessa Marriott Hotel & Conference Center
Responded 17 Jul 2022
JoeaV6391FS, Providing the highest level of hospitality is our number one priority and I sincerely apologize for falling short of your expectations. Your feedback has been shared with our team so we can do our best to ensure this does not occur again.
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West Texas gem! The rooms are nicely appointed, the staff very attentive and the atmosphere around the hotel evokes cool, understated luxury. There is a Starbucks right on site along with a Torchy's across the street. If you are in the area, this is the place to stay.
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Date of stay: July 2021
Location
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This is the nicest decorated hotel that I have ever seen. I had a great meal in the restaurant the first night I was here. The rooms have great air conditioning and you are able to completely black out the shades which is also nice.
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Date of stay: June 2021
Cleanliness
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The best and only (and brand new) full service hotel between Dallas and Tucson. I was stumped to find a gorgeous, high end hotel in the middle of an oil town.
The hotel offered free parking in a garage attached to the hotel. The M lounge on the second floor was spacious and offered evening food, 24/7 access to soda and water. The hotel was built to high standards and had a really nice pool area.
Take 385 (Grant rd) northbound to 5th street to get to hotel. Service from all employees was outstanding.
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Date of stay: January 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Odessa_Marriott, General Manager at Odessa Marriott Hotel & Conference Center
Responded 23 Jan 2020
Gerry H Thank you for your feedback on your stay. We are so excited to be open! We are located in Downtown Odessa and close to all the new businesses coming to town. Come back and see us as we continue to add menu items in our Barrel and Derick Restaurant. Chef Specials and favorites ! I hope to see you back soon. Steve
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I went with my husband on a business trip. We chose this hotel even though it was more than twice the price of the other hotels in town. WE wanted to have nicer amenities because I was staying at the hotel all day while he was working. To me, this hotel had less amenities than your average 2-3 star hotel. Our King room was very small. Our shower leaked water all over the bathroom floor The bed was not very comfortable They had plastic cups and a dinky coffee maker for coffee I wouldn’t dare use No complimentary breakfast, we had to walk to a Starbucks to get coffee No robes The towels were very thin and small We attempted to order room service for dinner one night, they took our order, and hour and a half later we called to see how much longer it would take. The man who answered said let me check for you, can you hold? Then click, hung up on us. If it were an accident, he would have called us back because we gave him our name and room number. We never got our order for dinner and went to bed hungry. Overall, a big disappointment. We wanted a little luxury this weekend, and spent a lot of extra money for no better than an average standard hotel. We left a day early. Don’t waste your money.
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Marriott Desk, Guest Services / Front Office at Odessa Marriott Hotel & Conference Center
Responded 18 Dec 2023
First and foremost I'd like to apologize for your experience, our number one priority is to deliver a positive memorable one! I'd like to also thank you for brining this to our attention our management team is aware of your concerns.
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World class facilities including amazing workout area, “M” Club and guest business services. Professional front desk creates a very positive first impression that is backed up with immaculate guest rooms and grounds. Highly recommend!
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Date of stay: January 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
There are more places to choose from in the Odessa area.
PRICE RANGE
S$235 - S$455 (Based on Average Rates for a Standard Room)
LOCATION
United StatesTexasOdessa
NUMBER OF ROOMS
215
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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