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Hilton Garden Inn Houston/Pearland

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Hilton Garden Inn Houston\/Pearland
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433 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Houston/Pearland
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Showing 427: English reviews
Palm Beach Gardens, Florida
Reviewed 4 August 2016

This hotel is a disappointment to a Hilton Gold Member who has 50 plus hotel nights per year. I usually stay a Hilton Brand because of their reliability to deliver a good product but this hotel failed. Our bed was never made in the five days that we stayed, the ice bucket was never left. On two occasions we had...

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1Thank R N
PearlandHGI, General Manager at Hilton Garden Inn Houston/Pearland, responded to this review

Dear Loyal Hilton Honors Member, I am sincerely apologize that your recent stay didn't meet or exceed your expectations, it seems we failed miserably. In looking back, and doing some research trying to determine what could possibly of gone wrong, I did find that you had the Do Not Disturb sign on your door several times, so out of respect...

Berkeley, United States
Reviewed 2 August 2016

A very nice hotel. standard in quality. Perfect location for my needs. Excellent service at front desk. A warm friendly smile. A regular for me every time I am in the area. Not only should Hilton Rewards accept Honors, but, they might have an automatic reward program for those returning to the same location often. Rewards such as free drinks,...

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Thank Norman H
Edinburg, Texas
Reviewed 31 July 2016

This was our first stay at this location and it was one of our best experiences. The staff was very helpful and accommodating. They made sure everyone was happy with their stay and rooms. There was a wedding the weekend of our stay so there were a lot of people but the staff still managed to help everyone promptly.

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Thank sflo5150
Evanston, United States
Reviewed 25 July 2016

Great hotel, friendly staff, great facilities. I'm not sure I would stay here for personal travel. It wasn't close to a lot of what Houston has to offer, but it was great for business, business meetings, small group sessions, etc. Rooms are spacious and nice. Breakfast had really good options and it wasn't an arm and a leg.

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Thank Stephanie C
San Angelo, United States
Reviewed 15 July 2016

The rooms are clean and the staff is friendly which is what you would expect of Hilton chain. Nothing exceptional to make this hotel stand out from others. Others give free breakfasts with similar prices. I wish the front desk or trip advisor would be more clear on add-on of local taxes/charges, which are MULTIPLE!!!

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Thank Christine G
New Orleans, United States
Reviewed 12 July 2016

It was my first time staying at a Hilton Garden Inn. I was truly impressed with everything at this hotel.The property itself is beautiful and located close enough to Houston to be near everything, yet far enough to not be IN the city if that makes sense. From the staff at the front desk, to the servers in the restaurant,...

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Thank Raylon J
Pearland, Texas
Reviewed 11 July 2016

Stayed in junior sweet and it was a nice room with plenty of space. Bed was comfortable and AC was nice and cold. Overall experience was good. Breakfast needs some work but there is a kolache and donut place right across the street.

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Thank Lamar B
Aurora, Colorado
Reviewed 8 July 2016 via mobile

Very nice and clean hotel. I would stay again if in Pearland, TX. My only minor complaint is no coffee after breakfast. They did provide fruit infused water. Staff was very pleasant, nice, and friendly. Would have given five stars if complimentary coffee was available all day. Small coffee pot available in room. I never use in room coffee pots.

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Thank Keith C
Reviewed 7 July 2016

We enjoyed our stay at the Hilton Garden Inn in Pearland. The room was very clean and quiet. We were willing to pay the $12.95 for breakfast (convenience) but, due to short staff, the service was slow. Once served, we were never offered a coffee refill and we had to go up to the waitress to get our bill.

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Thank lwill75
Blytheville, Arkansas
Reviewed 6 July 2016

Stay here the next time you are in Pearland if you'd like a decent hotel. They did forget to clean my room one night and the pool wasn't clean the first night there. But overall this was a fine hotel to stay at and the breakfast was really good.

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Thank NICOLE W

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The Hilton Garden Inn Houston-Pearland is a hotel and conference center. Each hotel room and suite features an adjustable bed, microwave, refrigerator, and free WiFi. There is 6000 sq. ft. of meeting space, AV equipment rental, catering services, and a 24-hour business center. Enjoy breakfast and dinner in the onsite restaurant, The Great American Grill. Evening room service is also available. Other premium amenities include a saltwater pool, 24-hour fitness center, and 24-hour convenience store onsite. ... more   less 

Additional Information about Hilton Garden Inn Houston/Pearland

Address: 12101 Shadow Creek Pkwy, Pearland, TX 77584-7288
Region: United States > Texas > Texas Gulf Coast > Pearland
Price Range: $145 - $284 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Houston/Pearland 3*
Number of rooms: 137
Reservation Options:
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Also Known As:
Hilton Garden Inn Houston/Pearland Hotel Pearland
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Houston/Pearland staff and other travellers.
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Questions? Get answers from Hilton Garden Inn Houston/Pearland staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“From Beltway 8, get off a Cullen, take a Right on McHard which turns into Shadow Creek. You totally avoid the congestion at 288!”
 of 5 bubbles oakesgirl2016, 12 Dec 2016 | Read review
“avoid the room directly above AC units”
 of 5 bubbles 769andrewp, 3 May 2016 | Read review
“Back side of hotel, off of the first floor are quietest areas.”
 of 5 bubbles DW75NW, 13 Jan 2016 | Read review
“Rooms on the front side may have a better view.”
 of 5 bubbles ChelseaHarrisD, 28 Jul 2015 | Read review
“If travelling with family, request connecting rooms.”
 of 5 bubbles Yamboree, 21 May 2015 | Read review
5 of 5