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La Quinta Inn & Suites Dallas Plano West

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La Quinta Inn & Suites Dallas Plano West
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387 Reviews from our TripAdvisor Community

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Showing 383: English reviews
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Edmond, Oklahoma
Reviewed 3 weeks ago

Review collected in partnership with La Quinta
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Helpful?
Thank CyndiNudell
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Dallas Plano West, responded to this review

Kansas City
HOTEL’S FAVOURITE REVIEW
Reviewed 21 February 2017

I recently stayed at LaQuinta Dallas Plano West for one overnight which included two long days, as I was visiting a sick family member in the nearby hospital. I'd never been to the area before, and the staff was so patient and helpful in helping me get around the area. The property is undergoing renovation right now; but it was...

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Thank anniejb
About Hotel's Favourite Review
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Dallas Plano West, responded to this review

What a wonderful review! We know how uncomfortable a trip for medical purposes can be, so it is always our goal to create an environment that allow our guests to feel at home in the middle of a big city. Thank you for your wonderful remarks, which I have shared with our staff. We are thrilled to hear that you...

San Antonio, Texas
Reviewed 3 weeks ago

I had just finished staying in another hotel down the road, fine but thought we could do better, as in area for friend's health reasons, needed safe, comfortable, and clean place to retreat to after each treatment. This place was everything we were looking for, but what made the difference in staying there and committing to staying there for the...

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Helpful?
Thank PD-CHAP
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Dallas Plano West, responded to this review

Thanks for taking the time to submit such a positive review of your recent stay. We are delighted that you had a good guest experience and enjoyed our upgrades. It’s especially nice to read your comments about our friendly staff and we will share this with management. We look forward to having you as a guest in the future.

Reviewed 4 weeks ago via mobile

They give special rates for hospital guests. Remodeling so a little disjointed. Friendly staff. Remodeled rooms very nice. Great beds. Two days no toiletries in room, running toilet and weak faucet. Not fixed even after I brought it to front desk attn. But they made an adjustment in my bill for it.

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Helpful?
Thank Jan M
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Dallas Plano West, responded to this review

Thank you for your compliments of the staff. We are happy that you were provided great service. However, we are sorry to learn of the issues you experienced with your room. Rest assured we are doing everything we can to improve our hotel. We very much appreciate your business and thank you for staying with us. Sincerely, LQ Customer Care

Reviewed 21 March 2017

I stayed two nights due to my husband's having surgery at Baylor. I think they're trying hard, but not quite there yet. But, the staff was very friendly. Very comfortable beds. nice breakfast buffet. They are remodeling and the new rooms and hallways are nice and very modern. The first night I discovered the toiled was running, the faucet was...

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Helpful?
Thank Howard M
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Dallas Plano West, responded to this review

Thank you for taking the time to share your comments about your stay! I am very sorry that your experience wasn’t up to your expectations. Our staff works very hard to provide guests with a clean, comfortable room, and top notch service. Your specific concerns have been discussed with our team to help us improve. We hope you return in...

Belleair Beach, Florida
Reviewed 1 March 2017

I was in town visiting my mother who was in the hospital for a couple of weeks. La Quinta was right next door and very convenient. The front desk staff was very accommodating. My room was clean but the coffee bar was often incomplete. As of January/February 2017 they were going through a major remodel so I expect when they...

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Helpful?
Thank MikeT545454
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Dallas Plano West, responded to this review

Thank you for your candid feedback. We are very sorry to hear that the hotel was not up to par in the areas mentioned. Please note that this information has been passed on to our management staff to ensure improvements are considered and made. We very much appreciated your business and thank you for staying with us. Sincerely, LQ Customer...

Dallas, Texas
Reviewed 27 February 2017

We stay at these hotels for a certain quality and this place fell so short, it almost ruined us for all la quintas. The whole place was under construction so there was no laundry, no gym, the breakfast was literally stale muffins or cereal. The room was dirty; stained blankets, floors, towels and had an odor. There were BUGS, but...

Review collected in partnership with La Quinta
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1Thank ryanneil2017
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Dallas Plano West, responded to this review

Thank you for taking the time to express your concerns regarding your recent stay at our location. We are very sorry that you had such a negative experience while staying with us. We appreciate the constructive feedback and will forward your review to management so that we can continue to improve our guest's experience. Sincerely, LQ Customer Care

Homer Glen, IL, United States
Reviewed 26 February 2017

This location was recently upgraded and we stayed in a brand new furnished and upgraded room... you can still smell the new carpeting. I've been a LQ customer for many years and they always deliver great service and quality.

Review collected in partnership with La Quinta
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Thank markgS1626OA
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Dallas Plano West, responded to this review

Thank you for choosing La Quinta Inns and Suites, we recognize that there are a lot of hotel choices to choose from and we are proud to be one of your favorites. We appreciate you sharing your experience with the TripAdvisor community as it helps other travelers decide which hotels the right one for them. We look forward to welcoming...

Springfield, United States
Reviewed 25 February 2017

We stay here every time we are in the area. It's clean, spacious, attractive, and convenient. The staff are excellent-friendly and helpful. They allow pets and we have often taken our dog. I highly recommend it to my friends and family.

Review collected in partnership with La Quinta
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Helpful?
Thank carolynsT4439ER
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Dallas Plano West, responded to this review

It’s great to know that your stay with us at La Quinta Inn & Suites was as enjoyable as we hoped it would be. We will be sure to share your fantastic comments with our staff, who take special pride in the upkeep of our rooms. We’re looking forward to having you again as our guests! Respectfully, LQ Customer Care

San Antonio, Texas
Reviewed 20 February 2017

I have been staying here off an on for 3 years, as I live in San Antonio, my daughter is in college in Sherman. I arrived late at midnight. I asked for a quiet room. I was put in near the gym. There was a 1/2 to inch space all around the door frame. I used towels to stuff the...

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Helpful?
1Thank Ann S
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Dallas Plano West, responded to this review

Thanks for the opportunity to respond to your concerns. We are very sorry to hear that your stay at the hotel was not up to par. We will share your review with our management staff to ensure improvements are made. We very much appreciate your business and thank you for staying with us. Respectfully, LQ Customer Care

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service

Additional Information about La Quinta Inn & Suites Dallas Plano West

Address: 4800 W Plano Pkwy, Plano, TX 75093-5309
Region: United States > Texas > Plano
Price Range: $117 - $159 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — La Quinta Inn & Suites Dallas Plano West 2.5*
Number of rooms: 121
Reservation Options:
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Also Known As:
La Quinta Inn And Suites Dallas West Plano Hotel Plano
La Quinta Plano
Plano La Quinta
Hotel Style:
#5 Romantic Hotel in Plano
#9 Family Hotel in Plano
#9 Business Hotel in Plano
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Questions & Answers

Here's what travellers have asked, with answers from La Quinta Inn & Suites Dallas Plano West staff and other travellers.
2 questions
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Texarkana, Arkansas

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Questions? Get answers from La Quinta Inn & Suites Dallas Plano West staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“a few being renewed, so make sure to stay on level no construction”
PD-CHAP, 31 Mar 2017 | Read review
“first floor usually s the floor for people with dogs and may be noisy. That's according to desk”
586howardm, 20 Mar 2017 | Read review
“First floor rooms are good for travelers with pets”
clumbermom1, 16 Nov 2016 | Read review
“Stay away. Far away. It may be in Plano, but this is not a quality hotel.”
TabrinaH, 18 Sep 2016 | Read review
“The hotel is located back from the street, none of the rooms seem to be affected by traffic noise.”
A51VJjamesm, 26 Aug 2016 | Read review
5 of 5