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All reviewsstandard courtyardrattling noisemarriott courtyardmarriott brandworkout facilitystarbucks coffeeshort walkbusiness triproom was cleanaccess roadrestaurants and shopsdecent hoteldefinitely stay here againnice staynext morninggreat place to staythe general manager
Great place to stay, easy to get to and near so many places. Lillian the event specialist was very personable and accommodating. Treated all with respect and kindness. Lucinda the General Manager is the best too. Took notes on everyone’s needs and make sure they...More
Response from Carolne K, Front Office Manager at Courtyard Dallas Plano in Legacy ParkResponded 25 January 2018
Thank you for making the choice to stay with us for this very important event. We appreciate you for trusting us to take care of your family through this time. On behalf of our staff, we wish all of you a warm and bright future....More
In a developing area, so apart from the other Marriott brand hotels in the immediate area you have to drive to restaurants etc (some look like they are due to open soon).
Hotel is the modern take on Courtyard so expect the usual features.
Response from Carolne K, Front Office Manager at Courtyard Dallas Plano in Legacy ParkResponded 23 January 2018
Please accept my apology for sending a response, questioning your review,however, this review may be for our sister property in The Colony. The reason is that we are not near a train and our hotel is at the shops of Legacy very close to two...More
I recently hosted a one day conference at the Court Marriott in Legacy Park. I only have great things to share. The event coordinator Lilian was on point and responsive every step of the way. Her service was impeccable, she was so patient and polite...More
Response from Carolne K, Front Office Manager at Courtyard Dallas Plano in Legacy ParkResponded 21 January 2018
Thank you so much for your response and for making the decision to allow us to host your Group. Our entire Team truly enjoyed welcoming and serving your guests. I completely agree with you, Lillian puts her whole heart into events and she is the...More
First the hotel was clean and a good standard Courtyard Marriott, front desk were very friendly and welcoming. The room was large and comfortable but standard Courtyard layout. The biggest issue was the total and utter disorganization at breakfast. Staff were poorly trained, total lack...More
Thank Jo A
Response from Carolne K, Front Office Manager at Courtyard Dallas Plano in Legacy ParkResponded 4 January 2018
Thank you for spending the holidays with us and for sharing your experience. I am so very sorry this happened to you during your stay. We are committed to you and will address this with our Team right away. Our Leadership Team will be providing...More
My wife and I stayed here on a Saturday while in Plano. The hotel is clean and the staff was great. I am a Marriot rewards member and have stayed at several Marriot brand hotels. I will say that the staff here were some of...More
Response from Carolne K, Front Office Manager at Courtyard Dallas Plano in Legacy ParkResponded 30 December 2017
Thank you so much for your kind and generous response. We look for ward to providing a warm welcome again in the future. You are always welcome here.