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Homewood Suites by Hilton North Dallas-Plano

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#12 of 43 Hotels in Plano
Certificate of Excellence
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Homewood Suites by Hilton North Dallas-Plano
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328 Reviews from our TripAdvisor Community

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Showing 320: English reviews
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Arlington, United States
Reviewed 4 days ago NEW

Clean, quiet, close to venue. Everything about this Homewood was inviting. Very accommodating staff. Breakfast was great with several options for a variety of dietary needs of our group. Perfect for business or personal getaway.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank 828tiffanyr
Jeff N, General Manager at Homewood Suites by Hilton North Dallas-Plano, responded to this review

Thank you so much for your review. We are very happy that you and your group enjoyed your stay and the variety of choices from the complimentary breakfast buffet. We are glad that you felt welcomed and we appreciate your staying with us and hope to see you again soon. Sincerely, Jeff N.

St. Petersburg, Florida
HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago

We have stayed at other hotels in the area. When we found this one for a previous stay, when we were visiting family, we decided that we would return. We returned for a 2 night stay this week. The room was clean, bathroom clean, bed comfortable, and access to wifi from suite. We did not use the kitchen facilities due...

Review collected in partnership with Homewood Suites by Hilton
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Thank Mary H
About Hotel's Favourite Review
Jeff N, General Manager at Homewood Suites by Hilton North Dallas-Plano, responded to this review

Thank you so much for your wonderful comments. We are very happy that you had a perfect stay at the Homewood Suites North Dallas Plano. I am glad that you enjoyed our complimentary breakfast buffet and that our staff was welcoming and friendly. We really appreciate you making us your hotel of choice and look forward to seeing you again...

North Houston, Texas
Reviewed 6 days ago NEW

I was on a fun trip. Excellent hotel, great location for shopping and Freeways close. . Clean rooms.. The food for Manager's Reception was fresh and timely also great hot breakfast. I would stay again

Review collected in partnership with Homewood Suites by Hilton
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Thank bc862
Jeff N, General Manager at Homewood Suites by Hilton North Dallas-Plano, responded to this review

Thank you very much for your review. A fun trip is the best kind. We are very happy that you had a great stay and that you enjoyed our complimentary evening managers reception and breakfast buffet. We appreciate your staying with us and hope to see you again soon. Sincerely, Jeff N.

Santa Ana, California
Reviewed 2 weeks ago

Super place to stay!! great location, clean and awesome customer services. Great breakfast!!! Great evening wine!! Spacious and quite. Excellent Hilton brand!!! Just have to visit and check it out for yourself words can not explain this hotel.

Review collected in partnership with Homewood Suites by Hilton
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Thank 111bettyt
Jeff N, General Manager at Homewood Suites by Hilton North Dallas-Plano, responded to this review

Thank you so much for your wonderful review! We are so happy that you had a great stay at the Homewood Suites North Dallas Plano. I will share your comments with our staff as they love to be recognized for great service. We appreciate your staying with us and look forward to seeing you again soon. Sincerely, Jeff N.

Oklahoma City, United States
Reviewed 14 February 2017

Lobby area has been remodeled but rooms are still in the 90s. Old lamps electrical plug-ins are so loose cannot hold charge. There are too many other nice new Hilton properties in the area to choose from. Pass this one by.

Review collected in partnership with Homewood Suites by Hilton
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Thank susanmY4344IA
Jeff N, General Manager at Homewood Suites by Hilton North Dallas-Plano, responded to this review

We appreciate your feedback. I am sorry that the lamp outlets did not work for you to charge your devices. We are anticipating a complete renovation soon. We appreciate your staying with us and hope that you will give us another opportunity. Sincerely, Jeff N.

Germantown
Reviewed 10 February 2017 via mobile

This is a typical Homewood suites but there were aspects that dragged it down. The gym was 3 cardio devices stuffed into a room - felt like an afterthought The rooms were typical. It the layout in mine was very tight making it difficult to close the door between the lounge area and bedroom The breakfast and evening reception were...

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Thank DrNic1
Jeff N, General Manager at Homewood Suites by Hilton North Dallas-Plano, responded to this review

I would like to thank you for your feedback regarding your recent stay. I am glad that you enjoyed the breakfast and evening social. I am sorry that we do not have more space in the fitness room. Unfortunately, we are not a large hotel and there is no room to expand. Some of our suites have more room in...

Richmond, Virginia
Reviewed 26 January 2017

Felt like a home away from home. I enjoyed the roaring fireplace at the entrance and the option to bring your food for a 'home' cooked meal. I had issues connecting my work laptop to the wifi but the tech support was helpful and quick. Definitely recommend checking them out!

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Thank brittanywoolfolk
Jeff N, General Manager at Homewood Suites by Hilton North Dallas-Plano, responded to this review

Thank you very much for you wonderful review Brittany. I agree that a warm fire is very welcoming on a cold day. I am glad that the support staff was able to quickly fix your internet connection problem. We really appreciate your staying with us and hope to see you again. Sincerely, Jeff N.

Cleveland, United States
Reviewed 24 January 2017

The staff at Homewood Suites on Old Shepard was exceptional: especially Todd and Arnecia. They made sure we had everything we needed and they always had a warm and sincere smile! Thank you!! The room was very clean and comfortable, especially the bed and the overstuffed pillows. The hotel may be a little older, but it was well kept, and...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank jackpC4086UO
Jeff N, General Manager at Homewood Suites by Hilton North Dallas-Plano, responded to this review

Wow, thanks for the wonderful review! I am so glad that you had a great stay and I know that the staff members you mentioned will be thrilled that you recognized them on trip advisor. There are a lot of hotels to choose from and we really appreciate your choosing to stay with us and we strive to provide the...

Audubon, PA, United States
Reviewed 17 January 2017

I stayed here for business in January. My room was outdated, there was mold on the bathroom wall; No makeup mirror. Lobby area was nice, as was pool area. Staff was great and breakfast was great. I didn't attend the complimentary happy hour, but its a nice perk.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
1Thank karynk2017
Jeff N, General Manager at Homewood Suites by Hilton North Dallas-Plano, responded to this review

Thank you for your feedback. I apologize for the issues you experienced with the suite and I will address that with our maintenance staff. I am glad that our staff was able to provide great service and that you enjoyed the complimentary breakfast buffet. We appreciate your staying with us and hope to see you again.

BillSTL
Reviewed 17 January 2017 via mobile

This is an above-average Homewood Suites. I tend to judge hotels like this by their food, and this one was pretty good, although we were there on the weekend and missed the evening receptions. Breakfast was solid, and it was nice having 24-hr coffee and tea in the lobby. Nice rooms...quiet and spacious, and everything seemed to be in good...

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1Thank BillSTL

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Babysitting

Additional Information about Homewood Suites by Hilton North Dallas-Plano

Address: 4705 Old Shepard Pl, Plano, TX 75093-5218
Region: United States > Texas > Plano
Price Range: $138 - $277 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton North Dallas-Plano 3*
Number of rooms: 99
Reservation Options:
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Also Known As:
Homewood Suites By Hilton North Dallas-Plano Hotel Plano
Hilton Plano
Homewood Suites Plano
Homewood Plano
Plano Homewood Suites
Plano Hilton
Hotel Style:
#3 Romantic Hotel in Plano
#3 Family Hotel in Plano
#10 Business Hotel in Plano
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Questions & Answers

Here's what travellers have asked, with answers from Homewood Suites by Hilton North Dallas-Plano staff and other travellers.
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Questions? Get answers from Homewood Suites by Hilton North Dallas-Plano staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The first floor room have a no smoking sign on their door. I would request that floor. Room 406 has a definite smell of smoke!”
 of 5 bubbles 879heatherp, 1 Jul 2016 | Read review
“Suggest that you avoid room 105...had a locked closet with a beeping sound. I had to drown out the noise with music to sleep each night”
 of 5 bubbles kronoskeeper, 18 May 2016 | Read review
“Go somewhere else”
 of 5 bubbles HPIII, 25 Jan 2016 | Read review
“Stay away from the 4th floor ashtray unless you love stale smoke.”
 of 5 bubbles W9736LRcraigb, 4 Aug 2015 | Read review
“the 4th floor was quiet and our room was a corner room, making it quieter and easier to "hang out" in when we needed to.”
 of 5 bubbles marisac968, 15 Jul 2015 | Read review
5 of 5