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Fairfield Inn & Suites Dallas Plano

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#19 of 42 Hotels in Plano
Certificate of Excellence
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140 Reviews from our TripAdvisor Community

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Showing 140: English reviews
Pearland, Texas, USA
Reviewed 25 October 2016

This hotel is an excellent place to stay if you are visiting northern Dallas/Plano. Warm staff; good breakfast (included); and comfortable rooms. The indoor pool and spa adds a bonus, especially if you have children.

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Helpful?
Thank LHTex
TMIHospitality1, Manager at Fairfield Inn & Suites Dallas Plano, responded to this review

Dear LHTex, Thank you so much for the great review of the Fairfield Inn & Suites Dallas Plano! We are very happy to hear that you enjoyed the staff, breakfast, room and pool during your stay. We look forward to seeing you again the next time your travels bring you back to Plano! Kind thanks, Lisa H. General Manager

Reviewed 13 September 2016 via mobile

Stayed here while my dad had back surgery..perfect location for us! Had a lovely hot breakfast and cookies in the evening.. Very friendly staff and clean rooms.. Nothing to complain about at all. The hot tub was very hot and the pool rather cold but after abit of exercise in the fitness room it was just what I needed!

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Helpful?
Thank Suzy R
TMIHospitality1, Manager at Fairfield Inn & Suites Dallas Plano, responded to this review

Dear Suzy R, Thank you so much for the fantastic review! We are all very happy to hear that you enjoyed the breakfast, cookies, clean room, and the pool. We look forward to seeing you again the next time your travels bring you back to Plano. Sincerely, Lisa H. General Manager

Edmond, Oklahoma
Reviewed 1 September 2016 via mobile

Older building but has gone through updates to stay relevant and comfortable. I've left everyday for work before breakfast so I'm not sure about the breakfast choices but when I return at the end of the day there is always water and fruit available. Customer Service is excellent. I was checked in quickly and professionally and I am always greeted...

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Helpful?
Thank patrikeif2
TMIHospitality1, Manager at Fairfield Inn & Suites Dallas Plano, responded to this review

Dear Patrikeif2, Thank you so much for the great review! We are very happy to hear that you enjoyed our customer service. Hopefully, next time, you will have time to enjoy breakfast. Sincerely, Lisa H. General Manager

Navarre, Florida
Reviewed 18 July 2016

We stayed here with a Thursday evening check in and a Sunday morning check out. The hotel is obviously newer and quite nice. It has a decent exercise room with the usual bike, treadmill, elliptical and a dumbbell rack. A nice indoor pool and spa. Friday morning the breakfast was good with a nice variety of choices. Most importantly the...

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Helpful?
Thank Dlh0llin1
TMIHospitality1, Manager at Fairfield Inn & Suites Dallas Plano, responded to this review

Dear Dlh0llin1, Thank you so much for your very kind review! Though I am very sorry to hear that we did not meet your expectations on Saturday, I am extremely happy to hear that overall you enjoyed your stay. As a coffee drinker myself, I can understand how frustrating it is to have to wait on it. I can also...

Austin, Texas
Reviewed 27 June 2016

We stayed here with a youth sports team and many teenagers. The staff did a good job in keeping the room clean and keeping the buffet breakfast stocked. Several other teams were here on the same weekend, so the hotel was crowded with many rowdy kids. Would not recommend as a romantic getaway, but if you are looking for an...

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Helpful?
Thank gregaustex
TMIHospitality1, Manager at Fairfield Inn & Suites Dallas Plano, responded to this review

Dear Gregaustex, Thank you so much for your review! I am happy to hear that you were pleased with your room and breakfast. We look forward to seeing you again the next time you have sports in Plano! Kind thanks, Lisa H. General Manager

Oklahoma
Reviewed 31 May 2016

This is centered right in the middle of the Baylor Heart Hospital and Baylor Cancer Hospital. These people know your stress you are going through and will help in any way with any thing so you can get through your day. They prayed with me, they heard me cry and they soothed my fears. My room was always ready and...

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Helpful?
Thank liz2bad
TMIHospitality1, Manager at Fairfield Inn & Suites Dallas Plano, responded to this review

Dear Liz2bad, Thank you so much for the great review! I am so happy to hear that although you were going through a very stressful time, our staff was able to help. Thank you again! Sincerely, Lisa H. General Manager

Plano, Texas
Reviewed 25 May 2016

When we checked in, we noticed the hallways smelled of smoke. The room was fine but had a musty smell to them. The staff was outside smoking every time we went downstairs. I would stay recommend the Courtyard as an alternative to this hotel.

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Helpful?
Thank miller3236
TMIHospitality1, Manager at Fairfield Inn & Suites Dallas Plano, responded to this review

Dear Miller3236, Thank you for taking time to fill out a review. I apologize for the odors you experienced during your stay, as that certainly does not sound pleasant. This is an issue that I will address with our housekeeping team to ensure that any smells are properly neutralized in the future. I will also be speaking with my team...

Redding, CA
Reviewed 1 May 2016

Been to this place a number of times but only now reviewing it. Friendly and efficient staff more than willing to help out. Breakfast in the lobby is pretty standard, but pretty good compared to many - no complaints. There's a small area of snacks for when you get the munchies late night (there is a night staff!) and other...

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Helpful?
Thank cuhnayjun
TMIHospitality1, Manager at Fairfield Inn & Suites Dallas Plano, responded to this review

Dear Cuhnayjun, Thank you so much for the fantastic review! Though I'm sorry to hear you do not like the carpet, I am thrilled to hear that you enjoy your room, bathroom, breakfast, market, and especially the staff. We look forward to seeing you again soon! Sincerely, Lisa H. General Manager

Arlington, Texas
Reviewed 30 April 2016

Recently we stayed at this Fairfield Inn for a baseball tournament. The staff was amazing and fun. Ebony and Ryan checked our group in and were so friendly. The rooms were nice and clean, we got the adjoining suite like we requested. Knowing that our group would likely have to be at the ball fields by 0700 they offered to...

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Helpful?
Thank wineaboutit1234
TMIHospitality1, Manager at Fairfield Inn & Suites Dallas Plano, responded to this review

Dear wineaboutit1234, Thank you so much for your fantastic review! I am very happy to hear that your entire baseball team enjoyed their stay. We very much enjoyed having you stay with us, and we look forward to hosting you again the next time a tournament brings you our way. In the meantime, I will definitely see what I can...

Sammamish, Washington
Reviewed 29 April 2016

This is the first hotel I have been in that has a lift available in the pool area so that everyone can use the pool. The heat/air-conditioning unit had the option to keep the fan running. Other Fairfield Inns units turn on and off waking me very frequently. Desk staff very friendly, they researched best place to go see Blue...

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Helpful?
Thank Marjorie P
TMIHospitality1, Manager at Fairfield Inn & Suites Dallas Plano, responded to this review

Dear Marjorie P, Thank you so much for the review! I am very glad to hear that we were able to help you find the bluebonnets,and we look forward to seeing you again. Please feel free to request an extra blanket either when you make your reservation or at check-in, and we will be happy to provide that for you....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
  • Free Parking
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
At the Dallas/Plano Fairfield Inn & Suites by Marriott, we now offer fitness and business centers, The Market, guest laundry and refrigerators/microwaves in every room. Go enjoy time with family at local attractions like Pizza Hut Park, Plano and Frisco malls, Six Flags, Cowboys Stadium, and/or American Airlines Center events. Start your day with our complimentary hot breakfast that includes Belgian waffles, hot and cold cereals, bagels, coffee and juice! ... more   less 

Additional Information about Fairfield Inn & Suites Dallas Plano

Address: 4712 W Plano Pkwy, Plano, TX 75093-5307
Region: United States > Texas > Plano
Price Range: $132 - $253 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Dallas Plano 2.5*
Number of rooms: 99
Reservation Options:
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Also Known As:
Fairfield Inn & Suites Dallas Plano Hotel Plano
Fairfield Inn And Suites Dallas Plano
Fairfield Inn Plano
Fairfield Plano
Plano Fairfield Inn
Hotel Style:
#6 Business Hotel in Plano
#10 Family Hotel in Plano
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Questions & Answers

Questions? Get answers from Fairfield Inn & Suites Dallas Plano staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“2nd floor away from elevator was a quiet location.”
 of 5 bubbles gregaustex, 27 Jun 2016 | Read review
“I do not recommend an adjoining rooms.”
 of 5 bubbles liz2bad, 31 May 2016 | Read review
“Rooms on high floor is real quite.”
 of 5 bubbles InnOften, 15 Sep 2015 | Read review
“try to get a room at the top floor, ceilings are very thin and you can hear everything”
 of 5 bubbles likecomfort_10, 12 Aug 2015 | Read review
“We were on the ground floor, it was convenient and no noise.”
 of 5 bubbles 813arlenea, 15 Jul 2015 | Read review
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