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Residence Inn Dallas Plano/Richardson

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Traveller (28)
Room & Suite (32)
Dining (10)
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Overview
  • Excellent79%
  • Very good12%
  • Average2%
  • Poor2%
  • Terrible5%
Travellers talk about
AMENITIES
Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Suites
3 Star Hotel
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Additional information
Offers from Residence Inn Dallas Plano/Richardson
Special Offer: Member Rates
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Offers from Residence Inn Dallas Plano/Richardson
Special Offer: Member Rates
Hotel packages
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (39)
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Traveller rating
29
5
1
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LanguageEnglish
29
5
1
1
2
Show reviews that mention
All reviewsdistribution centerfree drinks and foodrooms are spaciousfront desk stafffourth floorgeorge bushroad noisewafflesfull kitchenconvenient locationplace to stayrecommend this hotelgreat hotelearplugswarehousetoasterhwy
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1 - 5 of 38 reviews
Reviewed 3 weeks ago

My home flooded and I thought that was the worst thing that could happen but it wasn't. The worst thing that could happen was being displaced at the Residence Inn (Richardson/Plano) by my insurance company. The staff alone is what ruined the entire experience. Upon...More

Thank Nikita J
Response from Allie G, General Manager at Residence Inn Dallas Plano/RichardsonResponded 3 weeks ago

Hello Ms. Jackson, I have carefully read over your comments and concerns and would like to extend my sincere apologies for the less than perfect experience you had at our hotel. Thank you for brining to our attention these areas of opportunities you kindly detailed....More

Reviewed 5 weeks ago via mobile

Convenient, clean and always a great rate! Property appears to be fairly new. Right off highway but not loud in the room. You can barely hear the highway noice. Close to restaurants. About 25-30 min I think from DFW but all highway. Good breakfast included....More

Thank Missv3507
Response from Allie G, General Manager at Residence Inn Dallas Plano/RichardsonResponded 3 weeks ago

Thank you so much for your 5 star rating and review. We really appreciate it! We look forward to your return!

Reviewed 13 April 2018

We stayed here to get a little quiet and rest and this hotel completely met our needs. Our room had everything we needed and more for a very comfortable stay. From check in to check out the service was great. Only things I would say...More

Thank Dianna A
Response from Allie G, General Manager at Residence Inn Dallas Plano/RichardsonResponded 3 weeks ago

Thank you for your review and for staying with us. I want to apologize for not having coffee out 24/7, this is our standard, and we have addressed this with the team. Please feel free to email me at Allie.Giraldo@marriott.com on how we can improve...More

Reviewed 26 March 2018

Stayed overnight for a weekend family trip to Plano. This is a nice, new, clean hotel. Staff was great. I asked for a room on the quiet side of the building and they honored this request. The back side of the building overlooks a warehouse,...More

Thank sclarklaw
Response from Allie G, General Manager at Residence Inn Dallas Plano/RichardsonResponded 3 weeks ago

Thank you for your detailed review and for staying with us. I apologize for the Housekeeper knocking on your door on your departure day, this is not proper procedures and we have addressed this with the team. I appreciate again you letting us know, it's...More

Reviewed 5 March 2018

First time we stayed here, it was great. No noise, clean, new, friendly staff. This time, only five newspapers in the morning so I never get one. The barbecue grill would not light although they did finally fix it so I could grill. I live...More

Thank eyelovetotraveltwo
Response from Allie G, General Manager at Residence Inn Dallas Plano/RichardsonResponded 8 March 2018

Thank you for feedback and review. I am sorry to hear that you and your spouse have not had a good experience this time around. We pride ourselves in our overall service and are currently ranked in the top 15% in the world in overall...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Laundry Service
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Details
Price range
US$109 - US$184 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$109 - US$184 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (28)
Room & Suite (32)
Dining (10)
Pool & Beach (2)
Family and Play Areas (3)
Business Centre & Event Rooms (2)
Questions & Answers
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Latanya B
1 February 2018|
Answer
Response from deepakv78 | Reviewed this property |
It is very dynamic need to check with hotel but 99 usd is a good deal for a day
0
Votes
Room Tips
"Choose a room high and back."
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"ask for room in the back to avoid traffic noise from highway"
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"lower room is more quiet. top room hears traffic"
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"May be quieter on the north side of the hotel, away from Geo Bush Hwy."
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