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Comfort Suites Plano

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Comfort Suites Plano
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80 Reviews from our TripAdvisor Community

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There are newer reviews for Comfort Suites Plano
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Showing 79: English reviews
Reviewed 18 June 2015 via mobile

I had to deal with a broken shower!! They said they would put us in another room, which I was fine with till I saw this on the bed. The manager said he would get us a room we had waited over three hours with the water cut off to our room!!! No access to running water or toilet!!! Once...

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Helpful?
1Thank 5surdams
Jordan P, Front Office Manager at Comfort Suites Plano, responded to this review

On behalf of the Comfort Suites I would like to apologize about the inconveniences that occurred during your stay. The second charge on your card is just an authorization that will be refunded back to your account in 2-3 business days. This is a standard procedure that we perform everyday at 4pm in order to guarantee our guests arrival. Once...

Dallas, Texas
Reviewed 15 June 2015 via mobile

Very nice rooms! The beds are comfy. You get 4 pillows combination of soft and firm. All areas are clean, lobby, breakfast,etc Front desk is nice and accommodating. I would stay there again. Close to other store's, rest . They have a store inside lobby if u need a quick snack

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Helpful?
1Thank garstet
Jordan P, Front Office Manager at Comfort Suites Plano, responded to this review

Thank you for the excellent review! We hope to see you again soon.

Texas
Reviewed 10 June 2015

We have stayed here numerous times. We have always been satisfied. We selected a handicap accessible room this time to due to availability and price. The room was very large with 2 a/c units with 2 thermostats. As always the bed was very comfortable and the room had everything we needed. Everything was well maintained and in working order. If...

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Helpful?
Thank texasshopr
Jordan P, Manager at Comfort Suites Plano, responded to this review

Thank you for the excellent review! We apologize we did not have availability for one of our suites but I'm glad that the rest of your stay went well! Come back and see us again.

Norman, Oklahoma
Reviewed 3 June 2015 via mobile

Convenient location on 190E and hwy75. Be sure to ask for room furthest away from the highway! The double queen with sofa bed can easily sleep 5-6. Plenty of electrical plugs for easy access w good wifi reception The window unit AC can be noisy but they have those thermostat with Numeric LED indicator for setting temperature so u won't...

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Helpful?
Thank JajaLalaMimiEE
Jordan P, Front Office Manager at Comfort Suites Plano, responded to this review

Thank you for the excellent review and we dearly appreciate the kind words! Since our location is so convenient you shouldn't have a difficult time finding us again! On behalf of The Comfort Suites Plano, I want to thank you for your business and we hope to see you again in the near future.

Chicago, Illinois
Reviewed 20 May 2015

Hidden gem! Wonderful hotel very nice and quite hotel. Melvin, Greg, Jordan, Rick and Disha everyone is very attentive and provides excellent customer service. The manager Jordan is very calm and polite and I think customer service is what he breathes! Everyone in the hotel is very kind and polite and willing to assist. Quite Rooms, New room feeling, Great...

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Helpful?
Thank RRT10
Jordan P, Manager at Comfort Suites Plano, responded to this review

Thank you so much for the excellent review! We sincerely appreciate all the kind words and I can promise you that every employee will be notified that their hard work does not go unseen! Feedback from our guests is critical to our progression and this reassures us that we are on the right track! Best Regards,

Reviewed 18 May 2015 via mobile

My husband and I stayed at this hotel this past weekend. When we checked in, we thought the hotel was really nice. On our first night there (about 11pm) the fire alarm started beeping in our room. My husband called the front desk and explained to the clerk that the alarm battery needed to be changed. She said that they...

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Helpful?
Thank Kelery
Jordan P, Manager at Comfort Suites Plano, responded to this review

Good afternoon and thank you for taking the time to complete our online survey. In response to your review I would like to state that customer service is our number 1 priority and we did everything in our power to ensure that we exceeded your expectations. The fire alarm's battery going dead at midnight is an unfortunate event and I...

Reviewed 5 May 2015

I booked this room for a business trip a Whole week. The price was so reasonable. I was not disappointed. Rooms were great. Service was outstanding! Staff was friendly and very accommodating, I loved the breakfast, the self-serving waffle machine. Without a doubt I'd recommend it. The room had Microwave, Coffee Maker, refrigerator, big screen, comfortable business chair. I was...

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Helpful?
Thank Alonso S
Jordan P, Front Office Manager at Comfort Suites Plano, responded to this review

Thank you for the excellent review! We hope that you will give us another opportunity to provide you with a superior experience!

Fort Worth, Texas
Reviewed 3 May 2015

We had a "run in-run out" one night stay and Comfort Suites made it effortless. We made the reservations just a couple of days in advance through Choice Hotel and when we arrived, check in went seamlessly. Our room was very nice. It was clean and well appointed for the price. The bathroom was also nicely laid out and clean...

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Helpful?
Thank Extroop
Jordan P, Front Office Manager at Comfort Suites Plano, responded to this review

Thank you so much for the great response! Your feedback is a valuable resource that aids in assisting the level of customer service we strive to achieve.

Baton Rouge, Louisiana
Reviewed 15 March 2015

Everything was fine until the bedbugs tore me up - 75 to 100 bites total (room 207). I reported the issue at checkout on Friday morning and was promised a call back. i received no call Friday. I called Saturday and was told I would get a call Monday. I tried to contact corporate, but their online incident portal was...

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Helpful?
3Thank BEN B
Lincoln, Nebraska
Reviewed 12 March 2015

Very clean and great price. I was pleasantly surprised by this hotel, it has been remodeled lately and the staff is great. Good continental breakfast in the morning, don't get me wrong they still have powder eggs, but decent. Great location right across from TOP Golf and close to downtown. The Drunken Donkey is right across the street always busy...

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1Thank kerrycorcoran

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Breakfast Available
  • Laundry Service
Official Description (provided by the hotel)
The beautifully decorated Comfort Suites hotel, just off the President George Bush Turnpike, is centrally located in Plano, Texas. Our spacious, clean and decorated rooms feature microwaves, refrigerators, sofa sleepers, coffee makers, and more. ... more   less 

Additional Information about Comfort Suites Plano

Address: 2301 E President George Bush Hwy, Plano, TX 75074
Region: United States > Texas > Plano
Price Range: $133 - $185 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites Plano 2.5*
Number of rooms: 76
Reservation Options:
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Hotel Style:
#8 Family Hotel in Plano
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Questions & Answers

Questions? Get answers from Comfort Suites Plano staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Away from front desk.”
 of 5 bubbles DavidS713, 24 Nov 2016 | Read review
“Choose rooms away from the main Jupiter Road. Make sure you say hello to Jordan! Wealth of information from him about the area!”
 of 5 bubbles RRT10, 19 May 2015 | Read review
“I took room 318, very good, far from Elevator and ICE machine so not noisy.”
 of 5 bubbles alonsos451, 5 May 2015 | Read review
“Check for bugs”
 of 5 bubbles Grampa1951, 2 Dec 2014 | Read review
“Bring a swimsuit as there is an indoor pool and hot tub which is inviting. The workout room also looked nice.”
 of 5 bubbles cherylb28, 14 Oct 2014 | Read review
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