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Dallas/Plano Marriott at Legacy Town Center

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#5 of 42 Hotels in Plano
Certificate of Excellence
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Dallas\/Plano Marriott at Legacy Town Center
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512 Reviews from our TripAdvisor Community

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Showing 501: English reviews
Tulsa, Oklahoma
Reviewed 2 days ago NEWvia mobile

We love this hotel. Have used for business several times. Lovely rooms. Excellent staff. Probably the best food and beverage of any hotel ever!!! Have the chocolate creme brûlée. It's a chef's speciality. Also the general manager, Mary Lavelle runs a first rate property. This is your go to in north Dallas

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Helpful?
Thank Dianne D
Reviewed 3 days ago NEWvia mobile

The lobby and front entrance to this hotel definitely set your expectations to be let down by the rest of it. Starting with the parking garage is dingy and old - the stairs were taped off with caution tape because they were so rusted and falling apart, and the elevator was intolerably slow and rickety. The hallways smelled smokey, even...

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Helpful?
Thank Tiffany C
Jason H, Manager at Dallas/Plano Marriott at Legacy Town Center, responded to this review

Greetings Tiffany C, Thank you so much for taking the time to write a review about your most recent visit to our Hotel. Please accept my sincerest apologies for the issues with cleanliness and the odor you detected in your hallway. We take cleanliness very seriously and have shared your feedback with our team to ensure it is not repeated....

Rochester, New York
Reviewed 5 days ago NEW

Stayed here 1st week in January. I am Marriott Gold. What I like most about Marriott is the clean and quiet rooms. The restaurant here was very good too, which is not always the case. The neighborhood was nice and easy to get out and about. good food and shopping nearby. Also got a great foot and body massage at...

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1Thank jerry s
Reviewed 1 week ago via mobile

We Have the platinum premier elite status and this Marriott was amazing! They gave us an amazing upgrade with an amazing view! The room was clean had two bathrooms. The bed was comfortable and the hotel was quiet. We had a great nights sleep. The area is perfect for a weekend getaway for food, drinks and shopping. We actually spent...

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Helpful?
Thank candydips
Mary L, General Manager at Dallas/Plano Marriott at Legacy Town Center, responded to this review

Dear Candydips, Thank you so much for choosing our hotel and being a Elite platinum premier member. We very much appreciate your loyalty to our Brand. We are delighted you had a wonderful stay and had the opportunity to enjoy the restaurant and bar. Chef was so happy you enjoyed his crab cakes and our team in Chaddicks love coming...

Reviewed 2 weeks ago

This hotel is in a up and coming part of Plano. It was nice to have shuttle service to local SMU campus and onsite facilities. The best part about this hotel is it is located in the heart of a up and coming area that has many little shops and fine restaurants to visit.

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Helpful?
Thank Jason S
Oklahoma City, Oklahoma
Reviewed 3 December 2016 via mobile

My wife and I have stayed at this hotel many times. We love to come back because of the laid back feeling you get when you enter the lobby. The hotel has a great breakfast to start your day, but the family likes to go eat at the many eateries within the legacy area. The rooms are always clean and...

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Helpful?
Thank david b
Mary L, General Manager at Dallas/Plano Marriott at Legacy Town Center, responded to this review

Dear david b, Thank you so much for sharing your experience at the Dallas/Plano Marriott at Legacy Town Center. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations and you enjoyed breakfast. As a very valued guests, your feedback will be shared...

Providence, Rhode Island
Reviewed 3 December 2016

This is a very nice hotel in a great area with many things to do. The location is great and the service was outstanding. The hotel has a nice fitness room and the outdoor pool would be nice in the summer time. Overall a very nice stay.

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Thank Brr4346AD
Mary L, General Manager at Dallas/Plano Marriott at Legacy Town Center, responded to this review

Dear Brr4346AD, Thank you for sharing your experience at the Dallas/Plano Marriott at Legacy Town Center. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations overall. We are delighted you had an opportunity to enjoy the Shop of Legacy. There are so...

Frisco, Texas
Reviewed 13 November 2016

We hosted a number of our family at the Marriott at the Shops at Legacy Town Center. The hotel staff were very accommodating and friendly. Rooms were nicely appointed as were the commons areas. The restaurant in the hotel was the perfect place to gather for breakfast before taking day trips. We really appreciated the proximity to the Shops at...

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Helpful?
Thank teds759
Mary L, General Manager at Dallas/Plano Marriott at Legacy Town Center, responded to this review

Greetings teds759, We are so delighted that you had a wonderful experience at our hotel for your family gathering and thank you for your kind review. We share all our feedback with our team of hosts, it always inspires and motivated them to host brilliantly. We hope you will come back to visit us when your travels bring you back...

Reviewed 12 November 2016

My first room here the TV didn't work. The engineer repaired it twice. The first night, the air conditioning stopped working. Next day, I got a different room. The TV didn't work, so this time I got a new TV. Room service breakfast arrived on paper plates and cups. Inadequate hot water. And, an understaffed, overwhelmed front desk. Bad hotel.

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2Thank Madeleine M
Mary L, General Manager at Dallas/Plano Marriott at Legacy Town Center, responded to this review

Dear Madeleine M, Thank you for taking the time to share your recent experience at the Dallas/Plano Marriott at Legacy Town Center with us. One of our key priorities is to provide the highest level of friendly and courteous service and everything in working order in your guest room. While it was a pleasure having you here as our guest,...

Springfield, VA
Reviewed 9 November 2016

This hotel was very nice. The staff was great, friendly and helpful. The rooms are fairly spacious and clean, and the hotel itself is very clean. It's extremely well located with the Shops at Legacy Place right out the door with lots of restaurants of varying prices. There are two restaurants that serve food in the hotel and both were...

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Helpful?
Thank wvn8tive

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Amenities

Highlights
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Chaddick's
Chaddick's
Cuisines: American
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
Official Description (provided by the hotel)
The Dallas/Plano Marriott at Legacy Town Center is lushly landscaped with scenic parks, ponds, upscale shopping and entertainment venues. Overlooking Bishop Park, this Plano hotel is uniquely located in the Shops at Legacy, offering high-end shopping and dining. On-site amenities include complimentary shuttle within 3 mile radius, the Copper Bottom Grille, Chaddick's Lounge, and outdoor heated pool. Luxurious guest rooms provide plush bedding, Thann amenities, and internet access. ... more   less 

Additional Information about Dallas/Plano Marriott at Legacy Town Center

Address: 7121 Bishop Rd, Plano, TX 75024-3625
Region: United States > Texas > Plano
Price Range: $265 - $709 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Dallas/Plano Marriott at Legacy Town Center 4*
Number of rooms: 356
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Also Known As:
Dallas/Plano Marriott At Legacy Town Hotel Plano
Marriott Plano
Plano Marriott
Hotel Style:
#2 Business Hotel in Plano
#2 Romantic Hotel in Plano
#2 Family Hotel in Plano
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Questions & Answers

Here's what travellers have asked, with answers from Dallas/Plano Marriott at Legacy Town Center staff and other travellers.
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Questions? Get answers from Dallas/Plano Marriott at Legacy Town Center staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Restaurant has very good food”
 of 5 bubbles jerrys743, 14 Jan 2017 | Read review
“Hotel bar had some great food.”
 of 5 bubbles Brr4346AD, 2 Dec 2016 | Read review
“Right now, as to stay in the north east part of the building.”
 of 5 bubbles PlatinumAtMultiple, 7 Nov 2016 | Read review
“Most rooms don't have a balcony, unless you book them specifically.”
 of 5 bubbles thellamas, 17 Oct 2016 | Read review
“Great location. Rooms lakeside have a nice view.”
 of 5 bubbles Eventwiz, 8 Oct 2016 | Read review
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