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Dallas/Plano Marriott at Legacy Town Center

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#5 of 43 Hotels in Plano
Certificate of Excellence
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Dallas\/Plano Marriott at Legacy Town Center
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522 Reviews from our TripAdvisor Community

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Showing 511: English reviews
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Switzerland
Reviewed 3 days ago NEWvia mobile

Rooms are comfortable and staff very friendly. Front desk is very efficient. For this price though, you would expect more value. Nothing in the mini bar, no free wifi, no free water. Bathroom is old fashioned and amenities very limited. Good for business only. A bit disappointing.

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Helpful?
Thank NikoleNiak
Mary L, General Manager at Dallas/Plano Marriott at Legacy Town Center, responded to this review

Dear NikoleNiak, Thank you so much for choosing our hotel. As a very valued guest, we appreciate your feedback. Thank you for your kind comment regarding our staff. Unfortunately, we missed some opportunities during your stay. As a Marriott Reward member one of the benefits is complimentary Wifi. I am so sorry that we did not explain that fully when...

Reviewed 5 days ago NEWvia mobile

Very nice hotel. Megan was very nice upon arrival. Rooms were beautiful and comfortable. Hotel is located in a nice upscale area with lots of entertainment and eateries. Very nice workout room. Nice pool.

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Helpful?
Thank kesia h
Mary L, General Manager at Dallas/Plano Marriott at Legacy Town Center, responded to this review

Dear kesia h, Thank you so much for choosing our hotel. We are so delighted you had a wonderful stay with us. Megan is thrilled to know you she made a difference when you arrived at our hotel. The Shops of Legacy has so many fun venues to choose from and we are so delighted you were able to spend...

SC
Reviewed 1 week ago

This hotel is conveniently located in Plano near eateries and shopping. The bed was super comfortable--I just melted in the soft bedding and wonderful mattress. The room was ample enough and had a bathroom with plenty of counter space. There weren't any storage cubbies/shelves in the bathroom, though. The room had an iron/full ironing board, mini fridge, and a flat...

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Helpful?
Thank angie2061
Soquel, California
Reviewed 3 weeks ago

Great, luxury Marriott. A very nice hotel in a great location! I have stayed at the Marriott in Legacy Town many times. It is a very nice hotel, great rooms, good bar, good restaurant in a great location. There are MANY great restaurants and bars within walking distance of the hotel that make this a super desirable place to stay.

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Helpful?
Thank soquelanderson
Mary L, General Manager at Dallas/Plano Marriott at Legacy Town Center, responded to this review

Dear soquelanderson, Thank you so very much for choosing our hotel. We very, very much appreciate your business and look forward to welcoming you back in the future. Please let us know when your travels bring you back to Plano so we can meet you in person. Warmest regards, Mary

Alpharetta, Georgia
Reviewed 13 February 2017 via mobile

This is a great hotel. The staff is fantastic and you can walk to many of the restaurants that are right around. The rooms are really nice as well. They even have a good fitness center right next to the hot tub / pool area. I will be back.

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Helpful?
Thank kalwho1
Denver, Colorado
Reviewed 10 February 2017

Good hotel with great staff. Close to a number of restaurants of all prices. Very clean and well maintained. Only complaint is the ventilation system, which worked very well, has a constant noise in both the room and the bathroom. The bathroom sounded like a vacuum was running or a radon system. Had to close the bathroom door to be...

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Helpful?
Thank T Y
Mary L, General Manager at Dallas/Plano Marriott at Legacy Town Center, responded to this review

Dear TY Thank you for sharing your experience at the Plano Marriott at Legacy Town Center through the Guest Satisfaction Survey. We appreciate your feedback and we are delighted to hear you enjoyed our hotel and the services that were provided. I am so very sorry to hear about the noise issue you experienced. If you could contact me when...

Vero Beach, Florida
Reviewed 9 February 2017

We love the location of the hotel. Convenient to numerous restaurants and shops. Room was nice, comfortable and clean. Bar and restaurant at the hotel were also very nice. Service was excellent, particularly Megan at the front desk and Lindsey in the lounge. Only problem we had was a smell in the room, apparently due to sewer system issues.

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Helpful?
Thank cb628
Mary L, General Manager at Dallas/Plano Marriott at Legacy Town Center, responded to this review

Dear cb628, Thank you for sharing your experience with us. As a very valued guests we appreciate your feedback and are delighted to hear that you had a great stay overall. With a spirit to serve, Megan and Lindsay were thrilled to know their service made a difference in your overall experience at our hotel. Please accept my deepest apologies...

London, United Kingdom
Reviewed 4 February 2017 via mobile

This hotel is really very nice. -great staff, can't do enough for you -great executive facilities -hotel shuttle is convenient -nice location near shops and restaurants -great breakfast -clean modern rooms

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Thank aaaaaassasssssssss
Reviewed 1 February 2017 via mobile

Stayed here for business this week. Very nice and spacious. Rooms good size and clean. Staff very attentive and courteous. Lobby bar restaurant had some good food (Reuben was very good ). Appears to be in walking distance of a small city center with shoppes and restaurants although I did not have time to check that out. I would definitely...

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Helpful?
Thank John B
Mary L, General Manager at Dallas/Plano Marriott at Legacy Town Center, responded to this review

Greetings John B, Thank you so much for choosing our hotel. We so appreciate your kind review. The Reuben is a favorite of our too and we are delighted you enjoyed it. The Shops of Legacy has lots of fun venues to offer and hopefully when your return you will have a little more time to relax and enjoy. Warmest...

Lindsay, Canada
Reviewed 19 January 2017 via mobile

Great location. Beautiful hotel with great price. Lots of great restaurants nearby. Meeting room was nice and comfortable. Great place to stay at! Also lots to do in Dallas for the family. Overall a great experience at 'tis hotel.

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Helpful?
Thank lindsaytraveller2016
Mary L, General Manager at Dallas/Plano Marriott at Legacy Town Center, responded to this review

Greetings Lindsaytravellers 2016 Thank you so much for choosing our hotel. We are so thrilled you enjoyed your time with us and had an opportunity to experience the Shops of Legacy as well. Thank you so much for your kind review. We share all our feedback with our team and they get really inspired and motivates them to give exceptional...

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Amenities

Highlights
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Chaddick's
Chaddick's
Cuisines: American
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
Official Description (provided by the hotel)
The Dallas/Plano Marriott at Legacy Town Center is lushly landscaped with scenic parks, ponds, upscale shopping and entertainment venues. Overlooking Bishop Park, this Plano hotel is uniquely located in the Shops at Legacy, offering high-end shopping and dining. On-site amenities include complimentary shuttle within 3 mile radius, the Copper Bottom Grille, Chaddick's Lounge, and outdoor heated pool. Luxurious guest rooms provide plush bedding, Thann amenities, and internet access. ... more   less 

Additional Information about Dallas/Plano Marriott at Legacy Town Center

Address: 7121 Bishop Rd, Plano, TX 75024-3625
Region: United States > Texas > Plano
Price Range: $239 - $585 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Dallas/Plano Marriott at Legacy Town Center 4*
Number of rooms: 356
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Also Known As:
Dallas/Plano Marriott At Legacy Town Hotel Plano
Marriott Plano
Plano Marriott
Hotel Style:
#2 Romantic Hotel in Plano
#2 Family Hotel in Plano
#2 Business Hotel in Plano
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Questions & Answers

Here's what travellers have asked, with answers from Dallas/Plano Marriott at Legacy Town Center staff and other travellers.
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Questions? Get answers from Dallas/Plano Marriott at Legacy Town Center staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Restaurant has very good food”
 of 5 bubbles jerrys743, 14 Jan 2017 | Read review
“Hotel bar had some great food.”
 of 5 bubbles Brr4346AD, 2 Dec 2016 | Read review
“Right now, as to stay in the north east part of the building.”
 of 5 bubbles PlatinumAtMultiple, 7 Nov 2016 | Read review
“Most rooms don't have a balcony, unless you book them specifically.”
 of 5 bubbles thellamas, 17 Oct 2016 | Read review
“Great location. Rooms lakeside have a nice view.”
 of 5 bubbles Eventwiz, 8 Oct 2016 | Read review
5 of 5