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Dallas/Plano Marriott at Legacy Town Center

Marriott HotelsUS$279*
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#6 of 45 Hotels in Plano
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Dallas\/Plano Marriott at Legacy Town Center
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547 Reviews from our TripAdvisor Community

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There are newer reviews for Dallas/Plano Marriott at Legacy Town Center
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Showing 535: English reviews
Austin, Texas
Reviewed 24 November 2015

This was just simple, well-rounded, superb customer service at every turn. The check-in process was easy, with an upgrade quickly found for my parents (traveling with a huge wedding block) on request. In-room dining was quick (putting together a breakfast item that wasn't on the menu) and even helpful with forks for late-night dessert taken home from dinner. The one-stop...

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Helpful?
Thank Travis B
Mary L, General Manager at Dallas/Plano Marriott at Legacy Town Center, responded to this review

Dear Travis B, Thank you so much for choosing our hotel and we are delighted to hear you and your family enjoyed your stay with us. So glad you had time to enjoy the venues at the Shop of Legacy. It's really beautiful at this time of year with the holiday decorations brings additional spirit of the season to our...

Reviewed 21 November 2015 via mobile

This hotel is wonderful! Friendly staff, delicious breakfast, and a wonderful location. I have a neck issue and couldn't stand the feather pillows. I called the front desk and they brought foam pillows to my room at 10 o'clock at night with a warm friendly smile... Excellent friendly staff that always speaks and has a smile! You cannot beat the...

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Helpful?
Thank momofzzs
Mary L, General Manager at Dallas/Plano Marriott at Legacy Town Center, responded to this review

Dear Momofzzs, Thank you so much for choosing our hotel and sharing your experience with us. We are delighted to hear you had a wonderful time during your stay and our team is so happy to read your review and know that their services made a difference during your time and you enjoyed our breakfast buffet offerings. We look forward...

Reviewed 19 November 2015

There was not a single person on the Elite counter - I booked the room for my brother who came to visit me from CA. Room was ordinary, nothing special. Staff needs to be better trained and I already took the matter up with the manager Jason there - who was kind and professional about the entire scenario and said...

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Helpful?
Thank Sadia S
Mary L, General Manager at Dallas/Plano Marriott at Legacy Town Center, responded to this review

Good evening Sadia S Thank you so much for sharing your thoughts regarding your stay with us. We very much appreciate your feedback. Jason shared your concerns with me and I can assure you it has been addressed. We certainly hope when you travels bring you to Plano you will give us an opportunity to take excellent care of you....

Saint Louis, Missouri
Reviewed 12 November 2015

Whenever I visit Dallas I choose to stay in the Plano area. This time I booked a room at this hotel and was very pleased. It's walking distance to shopping, restaurants, and bars. There is also a shuttle that will take you anywhere within a 3-mile radius. I enjoyed being able to have cocktails and walk back to my hotel....

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Helpful?
Thank Patricia C
Mary L, General Manager at Dallas/Plano Marriott at Legacy Town Center, responded to this review

Dear Patricia C, Thank you so much for choosing our hotel and we very much appreciate your wonderful review. We are delighted to know you had the opportunity to enjoy the venues at the Shops of Legacy within walking distance from the hotel. Again, thank you for choosing to stay with us and we look forward to welcoming you back...

Austin, Tx
Reviewed 10 November 2015

I stay here for corporate stays. It is an OK hotel, rooms are a bit dated and old. As some of the other reviews mentioned the AC isn't great. I've noticed this on several stays at the hotel, I am always still hot even though the AC is turned up full. I think on one occasion I did call them...

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Helpful?
Thank kay1980
Mary L, General Manager at Dallas/Plano Marriott at Legacy Town Center, responded to this review

Dear Kay 1980, Thank you for taking the time to share your thoughts regarding your stay and issues with your AC unit. We appreciate you bringing it to our attention. We are so disappointed to hear we did not create a memorable experience for you during your stay. Please accept my sincere apologies. If I may invite you to contact...

Austin, Texas
Reviewed 9 November 2015

Just returned from a three night stay. Beautiful hotel convenient to shops and restaurants. Highly recommend the food in the restaurant. Amazing staff who are very friendly and helpful from the moment I arrived.

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Helpful?
Thank Nmcmurrey
Mary L, General Manager at Dallas/Plano Marriott at Legacy Town Center, responded to this review

Dear NmcMurrey, Thank you so much for choosing our hotel. We are so delighted to hear you had a wonderful stay with us. We hope you come back to see us again when your travels bring you to Plano. Warmest regards, Mary

Mountain View, California
Reviewed 7 November 2015

It is a nice hotel, amenity, room size, and services are comparable to typical Marriott hotel, the location is convenient next to a wide selection of shops and restaurants, as well as office locations (being within walking distance to our meeting location is super nice). When I arrived, the hotel just went through some issues with water service, so there...

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Helpful?
Thank GeminiStrike196
Mary L, General Manager at Dallas/Plano Marriott at Legacy Town Center, responded to this review

Dear 3ecrm, Thank you so much for choosing our hotel and sharing your experience with us. So delighted you had an opportunity to enjoy The Shops of Legacy and all the venues it has to offer. Please accept my sincere apologies for the water situation. Our hot water line was damaged due to some repairs being done on the street...

Bloomfield Hills, Michigan
Reviewed 24 October 2015

The location is very close to many of the larger business locations in the Plano. Their service was very good from the front desk, to valet, to the restaurant, to house keeping. It had been a long business travel day and they made me feel at home.

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Helpful?
Thank HyattHilton
Mary L, General Manager at Dallas/Plano Marriott at Legacy Town Center, responded to this review

Good afternoon and greetings from the Plano Marriott. Thank you so much for choosing our hotel and we are so thrilled to know you enjoyed your time with us. My team is so happy to know you felt at home. We appreciate your wonderful review and it always inspires and motivates our Hosts to continue provide wonderful service. We do...

Williamsport, Maryland
Reviewed 19 October 2015

This is a very nice location and extremely convenient to many restaurants, probably about 30, that are within walking distance to the hotel. The hotel has nice breakfast buffet but it is pricey. The rooms are nice and comfortable with plenty of electrical outlets. Their pillows are horrible so if you want a little bit of a firmer pillow you...

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Helpful?
Thank Rusty S
Mary L, General Manager at Dallas/Plano Marriott at Legacy Town Center, responded to this review

Greetings Rusty S, Thank you for sharing your experience at our hotel. We really appreciate your feedback and are delighted to hear that you enjoyed your time with us and the venues at the Shops of Legacy. I’m so disappointed to hear about your pillow experience and I know how important it is to be able to rest comfortably. May...

Clearwater/Tampa Bay Florida
Reviewed 14 October 2015

This is a very nice Marriott - clean & comfortable rooms. Everyone on the staff I encountered was very nice. You do have to pay for wi-fi which is ridiculous in 2015. The best thing is its location. It is located in the center of shopping, restaurants and entertainment options. Great place to stay if you don't want, or don't...

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Helpful?
Thank ClearwaterJen
Mary L, General Manager at Dallas/Plano Marriott at Legacy Town Center, responded to this review

Dear ClearwaterJen, Thank you so much for choosing our hotel. We are delighted to hear you had a great stay with us and you had time to take advantage of all the venues at the The Shop of Legacy. There are so many great venues to choose from. We are so disappointed to learn about the wifi cost. We do...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Chaddick's
Chaddick's
Cuisines: American
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
Official Description (provided by the hotel)
The Dallas/Plano Marriott at Legacy Town Center is lushly landscaped with scenic parks, ponds, upscale shopping and entertainment venues. Overlooking Bishop Park, this Plano hotel is uniquely located in the Shops at Legacy, offering high-end shopping and dining. On-site amenities include complimentary shuttle within 3 mile radius, the Copper Bottom Grille, Chaddick's Lounge, and outdoor heated pool. Luxurious guest rooms provide plush bedding, Thann amenities, and internet access. ... more   less 

Additional Information about Dallas/Plano Marriott at Legacy Town Center

Address: 7121 Bishop Rd, Plano, TX 75024-3625
Region: United States > Texas > Plano
Price Range: $232 - $594 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Dallas/Plano Marriott at Legacy Town Center 4*
Number of rooms: 356
Reservation Options:
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Also Known As:
Dallas/Plano Marriott At Legacy Town Hotel Plano
Marriott Plano
Plano Marriott
Hotel Style:
#2 Business Hotel in Plano
#2 Romantic Hotel in Plano
#2 Family Hotel in Plano
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Questions & Answers

Here's what travellers have asked, with answers from Dallas/Plano Marriott at Legacy Town Center staff and other travellers.
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Questions? Get answers from Dallas/Plano Marriott at Legacy Town Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher up on the north side will put your away from the meeting rooms.”
TahmiJoh, 28 Apr 2017 | Read review
“Ask for a room on the "pond side" (east) for the best views. The hotel is set back from the street so noise is not a problem.”
Wildbluyonder, 13 Apr 2017 | Read review
“Look at the event schedule first before booking”
johnlG8287ZU, 10 Apr 2017 | Read review
“all the rooms seemed to be quiet and roomy.”
65davidm, 26 Mar 2017 | Read review
“Restaurant has very good food”
jerrys743, 14 Jan 2017 | Read review
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Prices are for 1 room, 2 adults
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