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Holiday Inn Express Dallas North Tollway (N Plano)

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Holiday Inn Express Dallas North Tollway (N Plano)
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118 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Dallas North Tollway (N Plano)
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Showing 115: English reviews
Reviewed 30 January 2015 via mobile

Hotel is a bit dated for a Holiday Inn. Arrived really late and was woke up this morning at 7:30 with construction going in the next room. There was blood on the bathroom wall near the trash can. I have to say the worst Holiday Inn I've stayed at. Won't be back to this one. I expected a much higher...

Thank Loyd T
3101_HIEPlano, General Manager at Holiday Inn Express Dallas North Tollway (N Plano), responded to this review

Dear Loyd T, I want to thank you for the feedback. I apologize for the inconvenience you experienced while staying with us. We will look into all the problems you had and make sure they do not happen again. Please contact me so we can further discuss what happened during your stay. Ben H. General Manager gm@hiplano.com

Shreveport, Louisiana
Reviewed 26 January 2015 via mobile

Quite surprised to pull up and find that this HIE had nice chandeliers and fancier decor! Not your typical HIE. A little "swanky" if you will. Overall it was nice. Somewhat worn. The room I was in had some minor wall damage around the tub area and the a/c/heating unit ran all night which was a bit annoying (it never...

Thank GeoffandCarrie
Texarkana, Arkansas
Reviewed 17 December 2014

This was a very nice hotel and a good value. We stayed for two days. The staff were very helpful and they had a comfortable bed(s) with nice pillows allowing for a good nights sleep. The breakfast bar had a really nice selection of both hot and cold foods and was not done on the cheap. I had biscuits, gravy,...

Thank Glenn G
Bangalore, Karnataka, India
Reviewed 16 December 2014

This hotel is very well located for access to the Plano area. It is a cheap, no-frills hotel (like most other Holiday Inn Express hotels), and for the price offers good value. Does its job, is comfortable, the breakfast is good enough to set you up for the day, and the staff is responsive. There is ample parking at no...

Thank Amit_Haralalka
Reviewed 9 December 2014

we recently spent 2 nights here and had a nice, quiet stay. The hotel is clean and has a nice breakfast. The staff was friendly, the beds are comfortable and it's in a safe area. There are restaurants near but not within walking distance. The only odd thing is when we got in our room there was a sports coat...

Thank KBD87
College Station, Tx
Reviewed 8 November 2014

We were very pleased with the hotel. Others have said it wasn't clean and had an unpleasant odor. We found it to be very clean and no odor. The breakfast was very good for hotel breakfasts. We also felt very secure there, which is very important. We would recommend it to anyone staying in that area of Plano/Dallas.

Thank Don W
Gettysburg, PA
Reviewed 29 October 2014

I stayed for 5 days and can say the hotel was clean all the time. I was always seeing ladies cleaning all over and it smelled like it too. Breakfast has one of those pancake machines.The reason you would choose this hotel is basically because it it right near where you need to be. I think my Holiday Inn experiences...

Thank paymeami2
3101_HIEPlano, General Manager at Holiday Inn Express Dallas North Tollway (N Plano), responded to this review

Dear paymeami2, I am glad you enjoyed your recent stay with us. We renovated in 2010 and we are very proud of the results and I know you can feel it too. Hope to see you again soon and thank you for your feedback. Ben General Manager

Reviewed 28 October 2014

The location of this hotel was excellent. The room was clean, comfortable and appealing. The breakfast had lots of choices and the area was clean and roomy. The hotel staff was helpful. The pool area was clean .I would stay here again.

Thank FarNorthMinnesota
3101_HIEPlano, General Manager at Holiday Inn Express Dallas North Tollway (N Plano), responded to this review

Dear FarNorthMinnesota, Thank you for your feedback and thank you for staying with us. Hope to see you next time you are in the Plano area. Ben General Manager

Reviewed 27 October 2014 via mobile

Very nice and clean Holiday Inn Express. Has been updated almost everywhere. Not the best HIE in Dallas, but it's top tier. Stayed for business and will definitely stay here again when visiting this area of Dallas.

Thank awooten3
3101_HIEPlano, General Manager at Holiday Inn Express Dallas North Tollway (N Plano), responded to this review

Dear breezyww, Thank you for your recent stay and feedback. We are always looking on how to improve and we will make sure and look into those few time s you mentioned. Hope to see you soon when you return to the area. Ben General Manager

Reviewed 15 October 2014

This hotel was easy to get to and the customer service was excellent. Stayed here as a group, the group rate could've been better. It looks like the hotel was renovated at some point and some of the upgrades are great (loved the pink and silver sconces), but others weren't done or done poorly. In our bathroom the tub/shower and...

Thank breezyww
3101_HIEPlano, General Manager at Holiday Inn Express Dallas North Tollway (N Plano), responded to this review

Dear breezyww, Thank you for staying with us and thank you for your feedback. We will do everything we can to fix the things you mentioned. Once again thank you and hope to see you soon Ben General Manager

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  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Recently the winner of the 2010 IHG Renovation Award, Holiday Inn Express and Suites N. Plano is pleased to offer guests a hotel that has undergone a $1 million dollar renovation and has updated its team with a renowned group of individuals that prides themselves in service, guest appreciation and above all, building relationships. With exceptional attention to detail in every room, in every amenity and in every conversation, you will feel like you are home at Holiday Inn Express & Suites N. Plano. ... more   less 

Additional Information about Holiday Inn Express Dallas North Tollway (N Plano)

Address: 3101 Dallas Pkwy, Plano, TX 75093-4714
Region: United States > Texas > Plano
Price Range: $127 - $218 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Dallas North Tollway (N Plano) 2.5*
Number of rooms: 80
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Also Known As:
Holiday Inn Express n. Plano Hotel Plano
Plano Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Dallas North Tollway (N Plano) staff and other travellers.
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Questions? Get answers from Holiday Inn Express Dallas North Tollway (N Plano) staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay in room 129 on first floor a really good room with cold air and good beds.”
 of 5 bubbles GlennG547, 20 Aug 2016 | Read review
“Pick another hotel - all rooms close to highway & noise.”
 of 5 bubbles Pho-sho_TX, 31 May 2016 | Read review
“Try to get a room furthest from the Highway”
 of 5 bubbles 657glennp, 21 Feb 2016 | Read review
“Rooms on the "back side" are more likely to be quieter. There is free parking close to the entrance.”
 of 5 bubbles GerryL650, 27 Jan 2016 | Read review
“stay on the third floor away from the freeway”
 of 5 bubbles hardette, 26 May 2015 | Read review
5 of 5