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Staybridge Suites Plano - Richardson Area

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#15 of 43 Hotels in Plano
Certificate of Excellence
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Staybridge Suites Plano - Richardson Area
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311 Reviews from our TripAdvisor Community

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Showing 302: English reviews
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South Pittsburg, Tennessee
Reviewed 3 weeks ago via mobile

We like staying here. Located near Central Market and close to major roads. Nice indoor pool area and outside basketball court plus grilling and picnic area We had a two bedroom suite which worked great for us. Our only complaint is about housekeeping. We found trash in containers under bathroom sinks that had not been emptied since the last guest...one...

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Helpful?
Thank shktenn
Ronak_Kothari_Aquila, Guest Relations Manager at Staybridge Suites Plano - Richardson Area, responded to this review

Thank you for your review and recent stay with us. The housekeeping issue has been addressed today morning and we assure you that this will not happen again. Our staff has been trained to provide the best service possible and we agree that your experience was well under par. We apologize for any inconvenience caused and we hope that your...

Belleville, Illinois
Reviewed 4 weeks ago via mobile

I was here on business and stayed for two months. The staff is amazing and the rooms are clean and comfortable. Breakfast is served every morning and dinner three nights a week. I will definitely stay again. Thanks for a great stay.

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Helpful?
Thank joelwalford
Ronak_Kothari_Aquila, Guest Relations Manager at Staybridge Suites Plano - Richardson Area, responded to this review

Great to hear and Thank you for your review! We are glad that you had a comfortable stay with us and you had a chance to enjoy both the breakfast and social hour dinner. We look forward to welcoming you back at our Hotel!

Reviewed 5 weeks ago via mobile

Great location just off the highway, there are a few local amenities but good restaurants are down a junction. The rooms are good clean and comfortable. The internet access is fast which is always important. The breakfast is good varying each day and the social hours at the start do the week with free food and beer are well catered....

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Helpful?
Thank Anthony B
Ronak_Kothari_Aquila, Guest Relations Manager at Staybridge Suites Plano - Richardson Area, responded to this review

Thank you for your recent stay at Staybridge Suites Plano. We are glad that you had a comfortable stay with us and got to enjoy our breakfast. We appreciate the review and look forward to welcoming you back at our Hotel soon!

Shelby, Nebraska
Reviewed 3 February 2017

We stayed 4 nights as this was close to our family. Staff was very friendly & helpful. The evening reception was a nice surprise and an indoor pool was great. I would caution that when wet the floor around the pool was very slippery, walk with caution. The bathroom was very small and we didn't get our room cleaned the...

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Helpful?
Thank Kim V
Ronak_Kothari_Aquila, Guest Relations Manager at Staybridge Suites Plano - Richardson Area, responded to this review

Thank you for your recent stay. We enjoyed hosting you and your family. We are glad that your stay was comfortable and that you enjoyed our evening reception and indoor pool. As Staybridge suites is an extended stay Hotel we do offer a light room service when requested. Again, we appreciate your business and look forward to welcoming you back...

Lees Summit
Reviewed 18 December 2016

Room was very nice and very clean. Studio Suite with kitchenette that we did not use for cooking but did use coffee maker, microwave and fridge. We had queen bed and sofa sleeper. Sheets on bed where clean and very comfortable. We are big on quality thread sheets. We had guest consisting of 1 adult and two teenage boys and...

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Helpful?
Thank jackiendaddy
Ronak_Kothari_Aquila, Guest Relations Manager at Staybridge Suites Plano - Richardson Area, responded to this review

Wow! Thank you for the awesome review! We are glad that you had a smooth check in process and you were able to explore the Hotel. Its also nice to hear that Annabelle was able to make your stay more comfortable. We look forward to welcoming you back at our Hotel soon!

Chennai (Madras), India
Reviewed 9 November 2016

I stayed this hotel recently and changed a lot compared to previous visits. Front desk people attitude is changed a lot and most of them are very rude now. They need to change a lot. earlier we used to get a complementary shuttle service every half an hour but they changed the pattern and now it is every one hour....

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Helpful?
Thank Vishwalingam
Ronak_Kothari_Aquila, Guest Relations Manager at Staybridge Suites Plano - Richardson Area, responded to this review

Thank you for your review and we appreciate you choosing our Hotel again. Your review has been passed on to the GM and you can be assured that the issues that you faced will be addressed immediately . We apologize about the shuttle service, but that is our new policy. Again, we apologize that that you experienced a less that...

London
Reviewed 20 October 2016

We had a great stay here last time but we were unlucky in that the initial room we were put in on this trip was so noisy that we were unable to sleep. We asked if we could be moved somewhere quieter in the hotel and our next room was far better. I'd suggest asking for a quiet room when...

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Helpful?
Thank Jean H
Ronak_Kothari_Aquila, Guest Relations Manager at Staybridge Suites Plano - Richardson Area, responded to this review

Thank you for your review. We apologize about your room and we are glad that we could move you to a more quiet room. Please come visit us again soon!

Amarillo, Texas
Reviewed 12 October 2016 via mobile

Floor was not vacuumed, lots of hair in the dresser drawers that I cleaned myself. The shower water pressure was poor. The whole room had a funky odor to it. Fortunately the bed was clean and comfortable.

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Helpful?
Thank JoeDaddy62
Ronak_Kothari_Aquila, Guest Relations Manager at Staybridge Suites Plano - Richardson Area, responded to this review

Thank you for your review and bringing this to our attention . Management has been notified and certain steps will be taken to ensure that this will not happen again . We apologize about and we look forward to welcoming you back at our Hotel.

Kansas City, Missouri
Reviewed 4 October 2016

We booked a 2-bedroom suite almost one year before our stay, and were very pleased with what we found when we arrived! Pro's: Very clean rooms with comfortable beds, clean restrooms, stocked kitchen in the suite, comfortable living room area, beautiful indoor pool area, clean Jacuzzi/ hot-tub, great cooked breakfast, friendly and knowledgeable hotel staff, and great location with nearby...

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Helpful?
Thank CaribbeanJunkie816
Ronak_Kothari_Aquila, Guest Relations Manager at Staybridge Suites Plano - Richardson Area, responded to this review

Thank you for the awesome and detailed review! We appreciate your business and we are glad that you had a comfortable stay with us. We look forward to welcoming you back at our Hotel soon.

Milwaukee, Wisconsin usa
Reviewed 1 October 2016

Older property, needs updating. Couch in room badly broken down. Had to use pillows for support to sit. Had to leave notes for housekeeper for them to do stuff. These were everyday tasks. Evening meal was nice Monday-Wednesday. Breakfast was ok but served its purpose. Food staff were not friendly. They accidentally checked me out two days early. Had to...

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Helpful?
Thank Lizbeth123
Ronak_Kothari_Aquila, Guest Relations Manager at Staybridge Suites Plano - Richardson Area, responded to this review

Thank you for your review. On behalf our Staff and management we want to apologize. Management has been notified and necessary steps are being taken to ensure that the issues you faced do not happen again. We apologize again for any inconvenience caused during you stay and we hope that you give us one more chance to make it right.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Staybridge Suites Plano Richardson, conveniently located at the Coit Road exit off the George Bush Turnpike in North Dallas between Plano and Richardson. Staybridge Suites offers business travelers, families and groups, a comfortable and affordable place to stay. We are just minutes away from several companies including Alcatel Lucent, Tektronix, Atmos Energy, Lennox, Dell, Service Experts, AT&T, Tri Quint, State Farm, and The University of Texas at Dallas. If you prefer shopping at your favorite store, enjoying food courts and restaurants, or other entertainment options, Collin Creek and Willow Bend malls offer complete fun filled experiences for everyone. Whether you are in the Dallas area for a weekend or an extended stay, our suites offer a comfortable, safe and friendly atmosphere, with all the amenities for an enjoyable visit. At Staybridge Suites, we will provide you with everything you need for an extremely comfortable stay. From our spacious living quarters to our complimentary shuttle service and daily hot breakfast, our mission is to make Staybridge Suites your home away from home. When traveling to the Plano Richardson area, you want to be confident your accommodations will meet your every need. The Staybridge Suites has been meticulously created to do just that. No hassles. No mysteries. Just an extraordinary experience where we focus on you! *Fees apply per pet , non-refundable ... more   less 

Additional Information about Staybridge Suites Plano - Richardson Area

Address: 301 Silverglen Dr, Plano, TX 75075-5742
Region: United States > Texas > Plano
Price Range: $123 - $249 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Staybridge Suites Plano - Richardson Area 3*
Number of rooms: 112
Reservation Options:
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Also Known As:
Staybridge Suites Plano - Richardson Area Hotel Plano
Plano Staybridge Suites
Hotel Style:
#6 Family Hotel in Plano
#8 Business Hotel in Plano
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Questions & Answers

Here's what travellers have asked, with answers from Staybridge Suites Plano - Richardson Area staff and other travellers.
1 question
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Questions? Get answers from Staybridge Suites Plano - Richardson Area staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Third floor had no noise problems in this four floor location”
 of 5 bubbles jackiendaddy, 17 Dec 2016 | Read review
“The two bedroom unit has one room with two full-size beds, one room with a king size bed, and a living room with pull-out couch.”
 of 5 bubbles CaribbeanJunkie816, 4 Oct 2016 | Read review
“any side of the hotel is ok for peace and quiet. and any floor is ok”
 of 5 bubbles raybuffy, 25 May 2016 | Read review
“I have stayed on all floors, they were all good.”
 of 5 bubbles kbalemezi, 25 Feb 2016 | Read review
“Full kitchenettes with a cook-top and a standing fridge!”
 of 5 bubbles aaronhG8625WL, 19 Jan 2016 | Read review
5 of 5