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Courtyard Dallas Plano Parkway at Preston Road

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#10 of 42 Hotels in Plano
Certificate of Excellence
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Courtyard Dallas Plano Parkway at Preston Road
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175 Reviews from our TripAdvisor Community

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Showing 168: English reviews
Reviewed 2 days ago NEWvia mobile

The overall experience was good up until Sunday morning when we found five long hairs in our supposedly clean shower. Although the property is relatively new and is obviously not maintained. After closer inspection we also found hair on the bathroom floor around the commode as well.

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Helpful?
Thank Jason S
New York City, New York
Reviewed 1 week ago NEW

I booked the wrong dates for my stay and was missing a night when I arrived. Joel at the front desk was patient and extremely helpful. He found a room for me, and even got his superviser to help me get the best rate possible on all of my nights. Absolutely great customer service!!

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Helpful?
Thank Denice29
Dallas, Texas
Reviewed 1 week ago NEW

I visit the hotel at least once a month, and the last time I was there I left my so shoes in the room after check out I called back and Mr. Joel answered the phone went and got my sons shoes, called me back and brought them to me once he got off. I couldn't thank Courtyard Marriott enough...

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Thank berneoj99
Reviewed 3 weeks ago

Hotel was older generation style but recently renovated Like the bistro style in the lobby where the food and drinks are all served at one locale. Staff was courteous Courtyard was a nice intimate feel with good landscaping

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1Thank Wade F
Dubai, United Arab Emirates
Reviewed 3 weeks ago

when you book a courtyard you kind of know what to expect, but when you get much more it gives you a good feeling, the staff is amazing, the rooms are very good, always clean, for an early bird like me, having someone prepare a nice cup off coffee at 4 in the morning with a smile, it is says...

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Thank kazem g
Redding, CA
Reviewed 3 weeks ago

Was traveling on business and wanted a place that was near a thoroughfare, but not really noisy. This place was great - reasonable price and great room. The bed was super comfortable and clean. Bathroom was clean, with adequate shower and toilet pressure, and a good amount of hot water. Towels were fluffy and clean too. There is free wifi...

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Helpful?
Thank cuhnayjun
Hot Springs Village, Arkansas
Reviewed 22 October 2016 via mobile

We were in town meeting friends and found this hotel to be perfect! Great location, attentive and friendly staff and very affordable. While the location's what drew us to the hotel, location and economy were what we enjoyed along with the very clean and quiet room. We loved the hotel and will be back!

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Thank Curt D
Reviewed 21 October 2016 via mobile

Shaz is the greatest! Enjoyed the evening. Excellent service. Shaz made us feel so comfortable and at home---except we aren't treated quite that good! He is an asset to a the Bistro and Marriott because he is engaging, sincere, knowledge, and fun. Absolutely a relaxed time!

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Thank Judie L
Reviewed 21 October 2016 via mobile

Zack is reason enough to stay at this hotel! But besides him, From check in with Hunter who went above and beyond to make me feel welcome to every little detail Zack helped with I am amazed by their genuine hospitality and care for people. If I am EVER am anywhere in Texas I would make the drive to stay...

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Thank courtneyb03
Reviewed 12 October 2016 via mobile

Was there for a competition at the Dr Pepper Plano rink. A little hard to get in and out of due to construction. Great gym, no jacuzzi though! Or I couldn't find it...breakfast was ok, but with the good options around the corner there's some cheaper finds. The room was great though, no complaints

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Helpful?
Thank Kevin W

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Courtyard Dallas Plano Parkway at Preston Road

Address: 4901 W Plano Pkwy, Plano, TX 75093-5312
Region: United States > Texas > Plano
Price Range: $116 - $270 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Dallas Plano Parkway at Preston Road 3*
Number of rooms: 149
Reservation Options:
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Also Known As:
Courtyard By Marriott Dallas Plano Parkway At Preston Road Hotel Plano
Courtyard Plano
Plano Marriott
Plano Courtyard
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Dallas Plano Parkway at Preston Road staff and other travellers.
2 questions
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Plano, Texas
1 month ago
Plano, Texas
1 month ago

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Questions? Get answers from Courtyard Dallas Plano Parkway at Preston Road staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Nice and clean rooms”
 of 5 bubbles berneoj99, 29 Nov 2016 | Read review
“Try to be on the second floor to avoid hearing the cars park”
 of 5 bubbles 996kazemg, 12 Nov 2016 | Read review
“ask for the side away from the parkway, for quieter rooms.”
 of 5 bubbles Grumpy_old_guy_ATL, 29 Sep 2016 | Read review
“We stay on the lower floor due to handicap issues. Very accomodating.”
 of 5 bubbles , 25 Sep 2016 | Read review
“Court Yard View is preferred!”
 of 5 bubbles jameshS3133GG, 19 Aug 2016 | Read review
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