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Courtyard Dallas Plano Parkway at Preston Road

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#9 of 44 Hotels in Plano
Certificate of Excellence
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Courtyard Dallas Plano Parkway at Preston Road
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187 Reviews from our TripAdvisor Community

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Showing 180: English reviews
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Mexico
Reviewed 2 weeks ago

Well-located hotel near restaurants, shops and other facilities. Just two blocks from President Bush Turnpike, so all Dallas Metropolitan area is less than 30 minutes away. Friendly staff. Comfortable and quiet rooms. I’ll be back for sure.

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Helpful?
Thank rrivapg
Chicago, Illinois
Reviewed 3 weeks ago

Stayed for a week at this hotel. The hotel is in great shaped and is updated and modern. Check in was fast and easy. Room was very clean and was up to date and comfortable. I had a king size bed that was very comfortable, with many pillows. Room had a couch, coffee table, desk, chair, and flat panel TV....

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Helpful?
Thank petersonsindp
Charleston
Reviewed 5 weeks ago via mobile

Stayed in two rooms across from each other. The rooms were nicely kept & everyone was very nice. Internet is available for free but, you have to pay for upgrading your internet to broadband if you want to stream movies on your own device. Unfortunately the weather wasn't conducive to swimming but it looked like it would be fun. The...

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Helpful?
Thank dfswank
New York City, New York
Reviewed 16 March 2017

Recently I visited the Courtyard Marriott in Plano. After a very early flight I was extremely tired. I knew that check is was at 3pm and usually I would plan my trip to arrive near check in time but unfortunately things didn't work out as I wished. I arrived to the hotel a little after 11am to drop off my...

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Helpful?
Thank ladydonnaturner
New Jersey
Reviewed 14 February 2017

If you've stayed at Courtyards before, this property will look quite familiar. Nothing really special about it, but nothing bad either. The staff was very friendly and accommodating, which I greatly appreciated.

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Helpful?
Thank Il0vebaseball
Missy A, General Manager at Courtyard Dallas Plano Parkway at Preston Road, responded to this review

Thank you for the feedback, Il0vebaseball. I am thrilled you found our team friendly and accommodating. Unfortunately, we did WOW you during your stay. We hope you will come stay with us again so we can make your time with us memorable!

Frankenmuth, Michigan
Reviewed 10 February 2017 via mobile

I had a medical emergency while on business in Plano. Upon being released fro Baylor Heart Hospital I needed a place to stay. The Courtyard was recommended and from my first phone call to the hotel I knew I had made the right choice. Eric at the front desk had a shuttle pick me up at the hospital and the...

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Helpful?
Thank MSM19
Missy A, General Manager at Courtyard Dallas Plano Parkway at Preston Road, responded to this review

We are sorry to hear of your medical emergency, but we hope you are recuperating well. The Courtyard Crew and I are overjoyed that we were able to take care of you while you recovered at our hotel. The Housekeeping department will love your compliments about their clean, fresh rooms. As a whole, our Courtyard Crew tries to make an...

Reviewed 4 February 2017

Joel was a GREAT host at the front desk. Was overtly helpful and considerate and helped make it an enjoyable stay for our group. Great bar and good ambiance in the lobby area - I had a whiskey on the rocks and it was a solid pour, to say the least.

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Helpful?
Thank Bryce K
Indianapolis, Indiana
Reviewed 3 February 2017

I recently stayed at this hotel on a business trip. I found the employees to be exceptionally kind and helpful. Joel in particular was an excellent ambassador for the hotel. He not only was very helpful during check in but also went above and beyond helping us organize our travel needs. Truly an asset to the hotel. The shuttle that...

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Thank Jennifer317
Reviewed 13 January 2017 via mobile

Bring a classically trained Chef and matter Saucier' and working on the industry for over 25 years I've been able to develop a skill set that allows me to be able to tell the difference between good service, bad service, and excellent service. The Courtyard Marriott here in Plano has a staff that is a level above most. Joel has...

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Helpful?
Thank KIS C
San Francisco, California
Reviewed 29 December 2016 via mobile

We popped down to Dallas for a few days with my family at Christmas and needed our own space not far from where my sister lives is in Plano. BINGO. Courtyard in Plano off Parkway at Preston Road was perfect. Quiet, (maybe due to the holidays?) clean, modern, centrally located, and staffed by a friendly folks in housekeeping and at...

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Helpful?
Thank ImLivingMyDream

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Amenities

Highlights
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Restaurant
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Banquet Room

Additional Information about Courtyard Dallas Plano Parkway at Preston Road

Address: 4901 W Plano Pkwy, Plano, TX 75093-5312
Region: United States > Texas > Plano
Price Range: $113 - $281 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Dallas Plano Parkway at Preston Road 3*
Number of rooms: 149
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Also Known As:
Courtyard By Marriott Dallas Plano Parkway At Preston Road Hotel Plano
Courtyard Plano
Plano Courtyard
Plano Marriott
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Dallas Plano Parkway at Preston Road staff and other travellers.
3 questions
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Plano, Texas
5 months ago
Plano, Texas
5 months ago

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Questions? Get answers from Courtyard Dallas Plano Parkway at Preston Road staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I do not think there are any bad rooms outside of the norm, away from elevator, ice machine room.”
petersonsindp, 31 Mar 2017 | Read review
“Nice and clean rooms”
berneoj99, 29 Nov 2016 | Read review
“Try to be on the second floor to avoid hearing the cars park”
996kazemg, 12 Nov 2016 | Read review
“ask for the side away from the parkway, for quieter rooms.”
Grumpy_old_guy_ATL, 29 Sep 2016 | Read review
“We stay on the lower floor due to handicap issues. Very accomodating.”
, 25 Sep 2016 | Read review
5 of 5