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Property is beautiful and clean upon arrival the general manager provided all 5 of my children with sand toys and sunglasses! When we go back we will only stay here! Thank u for the amazing hospitality!
2 Thank Jenniferecollins
Response from May S, General Manager at Holiday Inn Express Hotel & Suites Port Aransas / Beach AreaResponded 5 June 2013
Thank You very much for the wonderful review you posted about your stay with us. It's always nice to hear that we were able to give you a memorable experience. Hope we see you again soon,
Sincerely, May Sanders
After staying here monthly for the past 6 months, I came here for my planned memorial weekend getaway only to find out that my room was given away. I had made reservations in January with a credit card that I ended up closing since I...More
Response from IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Port Aransas / Beach AreaResponded 12 June 2013
First of all, thank you very much for your review of our hotel. We regret to see your dissatisfaction and we’d like to obtain some additional detail regarding your experience so we have sent you a private message. We look forward to hearing...More
Although not on the beach, this hotel is within four blocks and it is easy to walk or drive to a very nice area of the beach. There is no beach view from the hotel, however. The pool was being repaired and our room was...More
Response from sandersbay, General Manager at Holiday Inn Express Hotel & Suites Port Aransas / Beach AreaResponded 14 May 2013
Thanks you for taking the time to share your experience here with us. We appreciate all your feedback because this helps us see areas that need improvement. We hope to see you again.
Sincerely May Sanders
Third or fourth trip to this hotel. Once again we had a problem with check-in and one day with getting the room cleaned. This seems to be par for the course at this hotel. Being a Priority Club member and having stayed at Holiday Inns...More
Response from May S, General Manager at Holiday Inn Express Hotel & Suites Port Aransas / Beach AreaResponded 8 May 2013
Thank you for taking the time to share your recent experience with us. We appreciate all your feedback because this helps to show us where our weak points are so we can improve and become a great hotel that people love. We hope to see...More
I hate to say negative things about a place I only spent....umm....12 mins at. I must explain, I am the picky one and my husband is the one who decided we must leave the hotel. I am unsure if it was the smell, the location...More
1 Thank murch1
Response from sandersbay, General Manager at Holiday Inn Express Hotel & Suites Port Aransas / Beach AreaResponded 24 April 2013
We are very sorry that you was not happy with our hotel. Our number one goal is to provide excellent customer service as well as a problem free stay and we fell short to meet this with you.
Sincerely, May Sanders