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Extended Stay America - Dallas - Richardson

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Traveller (46)
Room & Suite (41)
Dining (7)
Overview
  • Excellent19%
  • Very good20%
  • Average12%
  • Poor17%
  • Terrible32%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Fitness centre
Kitchenette
2 Star Hotel
All hotel details
Additional information
Offers from Extended Stay America - Dallas - Richardson
Hotel deals
Offers from Extended Stay America - Dallas - Richardson
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (81)
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1 - 5 of 80 reviews
Reviewed 2 weeks ago via mobile

We arrived at 3:00pm on a Saturday with our out-of-town guests wanting to help them check in. To our surprise, there were 2 other guests waiting already with no sign of any staff around. One woman told us that she had been informed upon arrival,...More

Thank elee907
Response from 00esa, Manager at Extended Stay America - Dallas - RichardsonResponded 2 weeks ago

Thank you for providing feedback about your stay at our hotel. We're disappointed that you encountered service problems and regret the inconvenience it caused. Even more distressing is the fact that you were met with anything other than friendly service in the process. This is...More

Hotel's Favourite
A TripAdvisor Member
2
Reviewed 15 November 2017 via mobile

I want to thank the whole staff at extended stay America in Richardson Texas.Special thanks to Antonio,mirrend,kristal,.They have provided exceptional service to me the peaceful and quietness, politeness rooms are very clean .The maintenance man and housekeepers are very excellent at keeping everything in perfect...More

Thank A TripAdvisor Member
Response from 00esa, Manager at Extended Stay America - Dallas - RichardsonResponded 16 November 2017

It was a pleasure having you as our guest at Extended Stay America. We are thrilled to read your stay was an enjoyable one and you liked the courteous service provided by our staff. On behalf of our entire team including Antonio, Mirrend, and Kristal...More

Reviewed 26 March 2018

If your main concern is cost this may be a decent option. But if you want a quality experience this is not for you. First, I had to wait 15 minutes at front desk to check in. I do not consider this the fault of...More

Review collected in partnership with Extended Stay
Thank Jennifer M
Response from 00esa, Manager at Extended Stay America - Dallas - RichardsonResponded 27 March 2018

Jennifer, thank you for being our guest. We are pleased to know you liked our courteous associates and had an overall good stay. However, we are sorry for the inconvenience you experienced in your room and with the breakfast. We will make note of your...More

Reviewed 27 February 2018

This is a nice place to stay. All things were in proper order and internet was working too. It is very convenient to reach out to this place too. The staff is friendly. I recommend this hotel for everyone.More

Review collected in partnership with Extended Stay
Thank preets445
Response from 00esa, Manager at Extended Stay America - Dallas - RichardsonResponded 28 February 2018

Preet, thank you for recommending Extended Stay America to fellow travelers. It’s a pleasure to read you had an enjoyable time with us and liked our convenient location which was ideal for your needs. On behalf of everyone here, we look forward to welcoming you...More

Reviewed 12 February 2018

The room was clean. Bed was very comfortable. Check in staff was great. Only negative is there was no one there at check out to provide a receipt. The location is great. Price was great. Highly recommended this location.More

Review collected in partnership with Extended Stay
Thank wandac684
Response from 00esa, Manager at Extended Stay America - Dallas - RichardsonResponded 12 February 2018

Thank you for being our guest at Extended Stay America. We are pleased your stay with us was enjoyable and that you were impressed with the comfort of your room. We appreciate you recommending us and look forward to welcoming you back soon. Sincerely, Hotel...More

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About
Amenities
Top amenities
Breakfast included
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Hotel Amenities
Breakfast included
Free Parking
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Dry Cleaning
Meeting Rooms
Non-Smoking Hotel
Room amenities
Microwave
Things to do
Pool
Hot Tub
Tennis Court
Fitness Centre with Gym / Workout Room
Details
Price range
US$73 - US$96 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
Details
Price range
US$73 - US$96 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
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Traveller (46)
Room & Suite (41)
Dining (7)
Pool & Beach (1)
Questions & Answers
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myl0j0
6 July 2014|
AnswerShow all 4 answers
Response from J S | Reviewed this property |
While I do know they were having some issues with a few of the rooms, the room I had was fine. the only minor issues were as follows, you should always block the bottom your door at night with a towel to prevent bugs or... More
0
Votes
Room Tips
"Interior rooms all have a nice view of the courtyard with pool, which is pretty any time of year."
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"remember to pack your own tablespoons"
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"Choose a different hotel!"
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"Just be patient and nice ;)"
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