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Renaissance Dallas Richardson Hotel

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Traveller (107)
Room & Suite (39)
Dining (8)
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Overview
  • Excellent45%
  • Very good29%
  • Average17%
  • Poor6%
  • Terrible3%
Travellers talk about
“self parking”(15 reviews)
“nice hotel”(33 reviews)
AMENITIES
Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Additional information
Offers from Renaissance Dallas Richardson Hotel
Special Offer: Member Rates
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Offers from Renaissance Dallas Richardson Hotel
Special Offer: Member Rates
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Reviews (468)
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All reviewsself parkingnice hotelthe concierge loungedart railindoor poolper daybreakfast buffetcentral expresswayroom raterooms were very cleanshort drivevaletemilydallasbusinesslawrenceplatinum
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141 - 145 of 461 reviews
Reviewed 5 January 2016

They are in construction now (early January). If you don't mind lots of construction noise while having breakfast or waiting for an elevator for 15 minutes because only one works at certain times, or get stuck in between floors like it happened to my relatives,...More

1  Thank mondongo1959
Reviewed 30 December 2015 via mobile

I am used to the Renaissance name being an upscale Marriott label. Not so with this hotel. This was clearly built to be an Embassy Suites. They have only changed the name. There is nothing luxurious about this hotel. I booked a Club Level room....More

Thank Dean E
Reviewed 29 December 2015

First the good. The location is convenient. The room was ok, though dated. The valet staff was fine. Management response, however, was the worst I have ever encountered in 40 years of travel. We arrived on a Friday night and stayed in a Jr. Suite....More

1  Thank Randal W
Reviewed 29 December 2015

I stayed at this hotel on 2 different occasions in a week's time. My first impression was one of bewilderment which turned into underwhelmed. I drove to what seemed to be the back of the hotel only to find it was actually the front of...More

Thank cxg31s
Response from Tal S, Manager at Renaissance Dallas Richardson HotelResponded 30 December 2015

First, and foremost, I sincerely apologize for lack of exceptional quality service during your stay. You come to expect a high level of quality wherever you stay as a our guest. We did not provide you with an exceptional stay and ensured to address your...More

Reviewed 28 December 2015

Hotel is under renovated, drill noises start around 8:00am business day. Atrium is completely blocked, only a small portion of the lobby is open. Hotels had major wears but everything seem very clean although the bedding had some unpleasant odor. Tv reception is not very...More

Thank n0vicetraveler46
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About
Amenities
Top amenities
Restaurant
Pool
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Self-Serve Laundry
Breakfast Available
Room amenities
Air Conditioning
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$104 - US$268 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Richardson
#3 Family Hotel in Richardson
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$104 - US$268 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Richardson
#3 Family Hotel in Richardson
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (107)
Room & Suite (39)
Dining (8)
Pool & Beach (2)
Questions & Answers
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Room Tips
"Don't get on 7th floor. Something smells"
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"Add parking and breakfast to your room."
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"Junior Suite is spacious and with a nice layout"
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"Ask for a room not facing the highway."
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