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Hyatt Regency North Dallas/Richardson

Booking.comUS$76*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
US$184*
US$76*
US$184*
US$76*
US$184*
US$76*
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Hyatt Regency North Dallas\/Richardson
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622 Reviews from our TripAdvisor Community

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Showing 608: English reviews
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Richardson, United States
Reviewed 6 days ago NEW

Good location but the hotel is aging as evidenced by the hallways and room. Bartender was below par as he was very slow with drinks they had very little ice in them. Maid was good as the service went well. Check in went well and was uneventful.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank C3720EJkennethw
Brooke B, Public Relations Manager at Hyatt Regency North Dallas/Richardson, responded to this review

Hi, C3720EJkennethw! Thank you for taking the time to review your most recent stay. We're happy to announce that we have a major renovation planned for later this year, during which guestrooms, the lobby, restaurants, etc. will all undergo a complete transformation. We appreciate hearing your feedback in this matter, and we hope you'll visit us again to see all...

Reviewed 1 week ago NEWvia mobile

Offers good rates for a fairly good service. Staff are doing their best. In need of upgrade. But given their really high occupancy rate in this area, I doubt they will do anything anytime soon! Food is ok. Bar staff are very nice and devoted. Food and overall hygiene is a lot better than Double Tree across the road.

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Helpful?
Thank Keivan Z
Brooke B, Public Relations Manager at Hyatt Regency North Dallas/Richardson, responded to this review

Hi Keivan Z! Thank you for taking the time to review your stay. We fully recognize our need for an upgrade, and we already had one in the works. Our top-to-bottom renovation is planned to start later this year, in which we'll be redesigning the lobby, restaurants and bars, as well as guest rooms. We hope that you'll revisit your...

Atlanta, Georgia
Reviewed 1 week ago

Great staff that makes sure to take care of your needs. Rooms need updating, however the staff makes this property worth staying at. Team that cares, fun time at the bar area with lots of seating area and pool table. Good breakfast. Plenty of onsite free parking. Great value

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank E4656LJanthonym
RichardManuelHyatt, Guest Service Specialist at Hyatt Regency North Dallas/Richardson, responded to this review

Dear E4656LJanthonym, Thank you so much for making your first TripAdvisor review about us! We try our best, and are very thankful that you have taken the time to share your appreciation. It's our pleasure to make business travelers like yourself feel like they are at a second home. Thanks again for sharing your feedback! We hope you to see...

East Texas
Reviewed 1 week ago

Location was main reason for choosing this hotel. The desk clerk was super nice and informative and made a great impression. This made the stay in a rather dated room with a slightly loud a/c not so bad. This was just an overnight shopping trip stay so we didn't get a chance to sample the hotel amenities outside our room....

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Helpful?
Thank srsEastTexas
RichardManuelHyatt, Guest Service Specialist at Hyatt Regency North Dallas/Richardson, responded to this review

Dear srsEastTexas, Thank you so much for your feedback and recommendations! We at the front desk love to hear that you had a great time with us and that you found your bed comfortable. If you have a chance, please email me at richard.manuel@hyatt.com. I will alert our maintenance team about the AC in your room, so we can address...

Texas
Reviewed 1 week ago

Had a nice stay at this older property. I believe they're going to be starting a major remodel. Staff are very good, breakfast buffet was fantastic, no charge for parking which is very nice. Workout facility was better than most.

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Helpful?
Thank znn786
RichardManuelHyatt, Guest Service Specialist at Hyatt Regency North Dallas/Richardson, responded to this review

Dear znn786, Thank you for your feedback! We love that you think highly of our staff, breakfast, and workout facility. We expect that luxury travelers, like yourself, will enjoy the completed remodeling. In the meantime, we hope to see you again soon for great service, great food, and great amenities. Again, thank you for sharing your feedback with us! We...

Reviewed 2 weeks ago via mobile

My husband and I stayed here for an AdvoCare training at corporate office, and we received great service. Check in was quick and smooth, the restaurant had excellent breakfast both days, our rooms were comfortable and very clean. We will be staying here again!

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Helpful?
Thank Melanie B
Brooke B, Public Relations Manager at Hyatt Regency North Dallas/Richardson, responded to this review

Thank you for the glowing review, Melanie B! We're happy to hear that our staff provided good service and we look forward to seeing you again soon!

Philadelphia, Pennsylvania
Reviewed 3 weeks ago

Stay was not bad. Service was pretty good. Check in process was very smooth. Restaurant food was good as well as the service. Rooms were cozy and beds were very comfortable. I would recommend this hotel to family and friends.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank laritam2017
RichardManuelHyatt, Guest Service Specialist at Hyatt Regency North Dallas/Richardson, responded to this review

Dear laritam2017, Thank you for making your first TripAdvisor review about our hotel! Sounds like your stay started off right and that you had a comfortable sleep. That's music to our ears. I am glad you enjoyed our on-site food options. We are huge fans of our restaurant team. I will pass your kind words along to them. We hope...

Denver, Colorado
Reviewed 3 weeks ago

Really like this hotel. Always very clean. Has some unique rooms, the corner kings, good bar and breakfast/lunch restaurant. Some things could use a refresh like the exercise equipment and some of the wall paper. Location is great, lots of nearby good restaurants.

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Helpful?
Thank T Y
RichardManuelHyatt, Guest Service Specialist at Hyatt Regency North Dallas/Richardson, responded to this review

Dear T Y, Thank you! We are glad you enjoyed your stay with us. We love that you think so highly of our staff. We try our best. We at the front desk are big fans of our restaurant and housekeeping teams. Plus, we're really lucky to be so close to great restaurants, activities, and businesses. I will share your...

Denver, Colorado
Reviewed 3 weeks ago

I stayed at this property for a site visit for a possible upcoming event. When you enter, the lobby is absolutely well done! I love the center area for a quick gathering in front of the elevators. To your right is the lobby desk and then conference facility. To you left is the pool and fitness center, and the restaurant...

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Helpful?
Thank leoclab
RichardManuelHyatt, Guest Services Specialist at Hyatt Regency North Dallas/Richardson, responded to this review

Dear leoclab, Thank you for your feedback and recommendations! We are thrilled to hear that you enjoyed our hotel amenities. We at the front desk love our housekeeping, restaurant, and room service teams! I personally love that you got a good night sleep, which is the most important part. Thanks again! We are looking forward to your return, as well....

Toronto, Canada
Reviewed 3 weeks ago

The airline I used to fly into Dallas delayed my bags in a different city. When I arrived at the hotel, I informed them of my situation. They immediately offered complimentary toiletries (tooth brush, toothpaste, deodorant, etc...) to alleviate the stress of the airline really screwing up. They really took care of me and I appreciated the service more than...

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank joshuav446
RichardManuelHyatt, Guest Service Specialist at Hyatt Regency North Dallas/Richardson, responded to this review

Dear joshuav446, Thank you so much for sharing your experience with us! Business travel can often be difficult, and it's our goal to ease the process. It's joy to our ears to hear that we were able to do that for you. Again, thanks. Hopefully, we will see you again, soon. Sincerely, Richard Manuel Guest Service Specialist

113 photos of this hotel

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Located in the Richardson Telecom and Insurance corridor, at the heart of the area's high-tech district and minutes from UT Dallas. Relax in our oversized rooms, furnished with plush Hyatt Grand Beds, flat-panel TVs with 60 HD channels, or try our thoughtfully sourced and carefully served cuisine through In Room Dinning. Use our 24 hour fitness center at your leisure, or relax at our pool, hot tub and shaded deck area. Socialize and dine at one of our two restaurants. Our shuttle service will take you anywhere within a 5 mile radius of the hotel, including two golf courses. We're also located near some of the nation's best shopping. ... more   less 

Additional Information about Hyatt Regency North Dallas/Richardson

Address: 701 E Campbell Rd, Richardson, TX 75081-6748 (Formerly The Richardson Hotel)
Region: United States > Texas > Richardson
Price Range: $129 - $260 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hyatt Regency North Dallas/Richardson 4*
Number of rooms: 342
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Hotels.com, Priceline, Hyatt Hotels Corporation, Cancelon, TripOnline SA, Cheap Tickets and getaroom.com so you can book your Hyatt Regency North Dallas/Richardson reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hyatt Regency North Dallas/Richardson Hotel Richardson
Hyatt Regency Richardson
Hyatt Richardson
Richardson Hyatt
Hotel Style:
#5 Family Hotel in Richardson
#5 Business Hotel in Richardson
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Regency North Dallas/Richardson staff and other travellers.
2 questions
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Colorado Springs, Colorado
10 months ago
Killeen, Texas
over a year ago

See all questions (2)

Questions? Get answers from Hyatt Regency North Dallas/Richardson staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“get a room facing away from Central Expressway, overlooking the pool is best.”
srsEastTexas, 17 May 2017 | Read review
“Request rooms away from the freeway to”
znn786, 17 May 2017 | Read review
“Get a corner room. Avoid the highway side (west).”
304ty, 6 May 2017 | Read review
“Ask for a Corner King Room. It gives you additional space to move around.”
leoclab, 5 May 2017 | Read review
“Best view, we stay at the 18 floor”
651jimenav, 18 Apr 2017 | Read review
5 of 5
Booking.com
US$76* /night
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Expedia.comUS$76
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AMOMAUS$184
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Prices are for 1 room, 2 adults
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