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Hyatt Regency North Dallas/Richardson

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Traveller (122)
Room & Suite (49)
Dining (8)
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Overview
  • Excellent38%
  • Very good29%
  • Average19%
  • Poor7%
  • Terrible7%
Travellers talk about
“corner room”(21 reviews)
“north dallas”(35 reviews)
“breakfast buffet”(27 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (705)
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All reviewscorner roomnorth dallasbreakfast buffetnice hoteldfw airporthotel restaurantconvenient locationnice roomfront desk staffchecking inking bedthe staff was greatbusiness travelerbusiness tripdefinitely stay here againomeletconference
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11 - 15 of 690 reviews
Reviewed 29 January 2018

Desperately needs renovation. Elevators moved like snails with no place to sit while waiting. Food service for the meetings was substandard dry and tasteless. The room smelled. The tap water in the room smelled moldy and musty and tasted badly.More

Review collected in partnership with Hyatt Hotels
Thank Bcoddy
Response from Stefan H, General Manager at Hyatt Regency North Dallas/RichardsonResponded 29 January 2018

I am extremely sorry about how you felt during your stay with us. We are very excited about the upcoming renovation and the amazing changes and upgrades with it. We will address your concerns and I want to thank you personally for sharing your honest...More

Reviewed 23 January 2018

Everyone there was professional, courteous, and prompt. My TV was not working, so they sent a tech up and he fixed right away. Thank you to him and the front desk for reacting on this matter. I would recommend this property

Review collected in partnership with Hyatt Hotels
Thank jimsO8922UQ
Response from Stefan H, General Manager at Hyatt Regency North Dallas/RichardsonResponded 23 January 2018

I am extremely sorry about the initial problem with the TV but very happy we were able to resolve it in a timely manner. We appreciate you staying with us and are thankful you enjoyed your stay. Warm regards, Hyatt Regency General Manager

Reviewed 21 January 2018

Great price. Exceptional, friendly staff. Room service dinner great (if not too hungry definitely try their amazing tomato soup and grilled cheese - comfort food!). Smoked salmon, capers and cream cheese on the vast breakfast buffet was so good (I'm from Seattle area and I'm...More

Review collected in partnership with Hyatt Hotels
Thank D7311SDlaurag
Response from Stefan H, General Manager at Hyatt Regency North Dallas/RichardsonResponded 21 January 2018

Thank you for staying with us and also the very nice comments. Those are the type of comments that make me happy and let me also know that we are headed in the right direction towards excellent service. I'm also excited that our seafood met...More

Reviewed 15 January 2018 via mobile

We stayed there for The Wildflower Festival and we plan to return again for The Wildflower Festival this May. We enjoyed the hotel the location is great and the staff was very friendly. I highly recommend this hotel when you're visiting Richardson Texas.More

Thank Lou-Angie A
Response from Stefan H, General Manager at Hyatt Regency North Dallas/RichardsonResponded 17 January 2018

Thank you for staying with us and the very nice comments about our staff. I am extremely happy that you enjoy staying at the Hyatt Regency North Dallas and we are looking forward to you coming back in May. Warm regards, Hyatt Regency North Dallas...More

Reviewed 9 January 2018 via mobile

This is the worst hotel we have ever stayed. The decor was 1980s and every piece of furniture was worn, torn and not what we expect a Hyatt Regency. We were given a room at the 18th Floor, only to discover it didn’t have running...More

Thank PhilMujica
Response from Stefan H, General Manager at Hyatt Regency North Dallas/RichardsonResponded 10 January 2018

I truly want to apologize about your dissatisfaction during your stay. I do appreciate you taking the time to give us honest feedback. You are correct that we are aware of these concerns and know they need to be address. That is why we are...More

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About
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Restaurant
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Airport Transportation
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Shuttle Bus Service
Dry Cleaning
Concierge
Room amenities
Air Conditioning
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Outdoor pool
Hot Tub
Details
Price range
US$90 - US$223 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Family Hotel in Richardson
#5 Business Hotel in Richardson
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$90 - US$223 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Family Hotel in Richardson
#5 Business Hotel in Richardson
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (122)
Room & Suite (49)
Dining (8)
Pool & Beach (3)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
Adria L
13 July 2016|
AnswerShow all 2 answers
Response from Ben L | Property representative |
Hi Adria, Are you referring to rates and packages that include breakfast?
1
Vote
Jillie M
8 November 2015|
AnswerShow all 8 answers
Response from Ben L | Property representative |
There is a $100 fee per stay.
1
Vote
Room Tips
"King rooms on the corner are a great choice"
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"Double check at check-in the room type you booked is what you get."
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"Ask for a room away from the highway. The mass transit can be heard."
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"The higher floors have beautiful views."
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