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Hyatt Regency North Dallas/Richardson

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Hyatt Regency North Dallas\/Richardson
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576 Reviews from our TripAdvisor Community

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There are newer reviews for Hyatt Regency North Dallas/Richardson
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Showing 563: English reviews
Searcy, Arkansas
Reviewed 5 weeks ago via mobile

This hotel is nice, clean, and has friendly staff. Check in was easy, but make sure you understand that they will put a hold on your credit card for incidentals at $30/night you stay. Breakfast was good and competitive prices I think. You can choose between the Buffet or ordering from a menu. Regular breakfast buffet with everything included is...

Thank Christopher S
Management response:

Christopher S, We're very happy to hear that you enjoyed our breakfast options so much. I know that our food and beverage team takes a great deal of pride in ensuring that they're serving the best food possible in order for our guest to have the experience that you just had. I do apologize for the check in experience that...

Midland, Texas
Reviewed 17 January 2017

Review collected in partnership with Hyatt Hotels
Thank brown11
Management response:

Reviewed 12 January 2017 via mobile

The hotel makes up for it being a little older by having great staff and comfortable rooms. We used one of the conference rooms and it worked out well. The bar and staff were pleasant and helpful. The front desk staff are warm and welcoming.

1Thank Glen M
Management response:

Glen M, We're very happy to hear that our staff were found to be "Pleasant and Helpful' as well as "Warm and welcoming". Our goal is to always ensure that those feelings and experiences are consistent and great during all visits at our property. Thank you for taking time to leave this survey and we look forward to have you...

Whitby, Canada
Reviewed 9 January 2017

As you can tell by my reviews I usually stay at the Hilton brand of hotels. Overall I find them consistent in quality and price, but in this case the client was covering the costs and it was their choice. I find that most hotels are generally good. I feel for the staff at this location as they were friendly...

1Thank Mike S
Management response:

Mike S, Thank you for the kind words for our staff. I do know that we all care very much about all of our guest and want to do everything to ensure a great stay. In this sense I am very glad that you felt that they did everything that they could for you. I do apologize though for the...

Austin, Texas
Reviewed 2 January 2017

Review collected in partnership with Hyatt Hotels
1Thank margarita0708
Management response:

Round Rock, Texas
Reviewed 1 January 2017

Great value for the price! This location is ideal for business - about 10 minutes from my office. Check-in/out are super quick. Given a corner room this time - nice upgrade. Normally get the turkey burger in the lounge (fantastic), but decided to try room service. The sausage/artichoke flat bread was scrumptious & delivered quickly.

Review collected in partnership with Hyatt Hotels
1Thank kimgY6032TS
Management response:

kimgY6032TS, We are so happy to hear that you enjoy our property and location so much. We love hearing good reviews but we also love receiving honest feedback so that we can continue to offer the great service that you have experienced while with us. We look forward to your next stay with us! Sal Soleto Front Office Manager

Ruston, United States
Reviewed 28 December 2016

We took a Christmas get-away and stayed here, the room was clean but too hot due to hot weather. temperature in the room was about 77 degrees. The room is nice clean, staff members are great. Only problem is the ac.

Review collected in partnership with Hyatt Hotels
1Thank Don L
Management response:

Don L, We are so happy to hear that you had a great time with us and found our staff to be pleasant and helpful. Our goal to help you feel at home while away from home and hopefully we did just that. I do apologize for the concern that you had with the AC unit in your guest room....

Porter, United States
Reviewed 19 December 2016

I had a horrible experience at this location. First I was given a room on the 3rd floor with two double beds. I paid the price for a king and even put a comment on my reservation 'Please give me a room with a king'. I went back downstairs and was given room 1420 with a King. I could not...

Review collected in partnership with Hyatt Hotels
1Thank 215taraj
Management response:

215tara, I wanted to reach out and apologize for the experience that you had while with us. We do stress the importance of guest safety and security at our location but we clearly missed the mark in ensuring that you felt that while with us. I have shared this experience with the rest of our leadership team so that they're...

Indianapolis, Indiana
Reviewed 16 December 2016

This was my second time staying at the Hyatt Regency. I've noticed this trend with more higher-end business hotels and it's not a good thing. They offer "free wifi" and advertise such. However, when try to log on, you're offered the free wifi or the option to upgrade to the "premium" wifi (I think it was $12 a day). Well,...

1Thank John C
Management response:

John C, Thank you for your feedback regarding the WIFI. I do hear you regarding the speed and upgrade options and will share these details with our team as we're always looking for new areas to improve our services. I have also shared your concern regarding the thermostat in your room. I can only imagine how frustrating that might have...

Saint Louis, Missouri
Reviewed 14 December 2016

We stayed here over Thanksgiving weekend, and overall it was average. Upon check in we got upgraded to a deluxe corner room, which had a bizarre layout and didn't really feel deluxe. Actually the window was really small and hard to reach because of the desk/tv stand in the way. The room and overall hotel needs updating as everything seems...

1Thank Jordan P
Management response:

Jordan P, I am sorry to hear that the room wasn't to your liking. We definitely prefer to have you in a comfortable room that meets your preferences. Please do think of us the next time you're visiting the Richardson area and feel free to reach out to me personally so that our team can help ensure that we are...

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  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Located in the Richardson Telecom and Insurance corridor, at the heart of the area's high-tech district and minutes from UT Dallas. Relax in our oversized rooms, furnished with plush Hyatt Grand Beds, flat-panel TVs with 60 HD channels, or try our thoughtfully sourced and carefully served cuisine through In Room Dinning. Use our 24 hour fitness center at your leisure, or relax at our pool, hot tub and shaded deck area. Socialize and dine at one of our two restaurants. Our shuttle service will take you anywhere within a 5 mile radius of the hotel, including two golf courses. We're also located near some of the nation's best shopping. ... more   less 

Additional Information about Hyatt Regency North Dallas/Richardson

Address: 701 East Campbell Road, Richardson, TX 75081 (Formerly The Richardson Hotel)
Region: United States > Texas > Richardson
Price Range: $135 - $267 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hyatt Regency North Dallas/Richardson 4*
Number of rooms: 342
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Priceline, Orbitz, Hyatt Hotels Corporation and Jetsetter so you can book your Hyatt Regency North Dallas/Richardson reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hyatt Regency North Dallas/Richardson Hotel Richardson
Hyatt Regency Richardson
Hyatt Richardson
Richardson Hyatt
Hotel Style:
#5 Business Hotel in Richardson
#5 Family Hotel in Richardson
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Regency North Dallas/Richardson staff and other travellers.
2 questions
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Colorado Springs, Colorado
7 months ago
Killeen, Texas
over a year ago

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Questions? Get answers from Hyatt Regency North Dallas/Richardson staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Maybe check to see if one of the other 4 star locations, that are actually 4 star worthy are available before booking here.”
 of 5 bubbles PlatinumAtMultiple, 23 Jan 2017 | Read review
“stay anywhere but here”
 of 5 bubbles ljmfit, 9 Nov 2016 | Read review
“Don't select the corner rooms, they're smaller.”
 of 5 bubbles Gautam_Iyer, 31 Aug 2016 | Read review
“Ask for rooms away from freeway and railway”
 of 5 bubbles 18DavidJ18, 20 Jul 2016 | Read review
“Best tip? Don't stay here. Or maybe have them hose the room down with Purell before entering.”
  • Lovely headboard again
  • Look at the headboard! What a dump. This is a Hyatt?
  • This mess was outside my room whenI first entered. I called down but not picked up till next day
 of 5 bubbles Hotelbuyer1, 16 Jul 2016 | Read review
5 of 5