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I've stayed in much worse places no question but for the price it should be better.
It's fine, clean enough, newly remodeled although rather shotty work nor the overly modern contemporary look they were going for.
Couple downsides for me... 1. No black out curtains....More
Management was quick to respond when the deadbolt on my door was not functioning.
The food and service at the on-site restaurant was amazing!
The bed and pillows were comfortable. Rooms were noisy but hotel was full.
Hotel room was recently remodeled. Very modern furnishings and fixtures. Staff was very friendly and helpful. Easy access from US 75 and plenty of parking. Lobby area was also new and the whole property seemed clean and well maintained.
For the money I'm spending, I've stayed at better places. This hotel's staff is terrific - very friendly and great customer service. I ate at the restaurant last night and the BBQ bacon cheeseburger and fries were delicious and reasonably priced.
The problems here, however,...More
Thank Christopher L
Response from IHGService, Guest Relations Manager at Holiday Inn Dallas-Richardson
Dear Christopher L,
Thank you for your stay and for posting a review on TripAdvisor. Your feedback is extremely important as this will help us to achieve our mission to provide the perfect guest experience. It is nice to hear that you were satisfied with...More
Rooms are clean, restaurant staff is excellent, I stayed in November 2016,the waiter Jose is very polite and friendly He treated us like guests.
The only bad thing is that in this date it was a party and all the guests were drunk at 12:00...More