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Comfort Suites Near Northeast Mall

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83 Reviews from our TripAdvisor Community

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Showing 83: English reviews
Reviewed 6 days ago NEWvia mobile

Front Desk receptionist Rebecca is absolutely fantastic. Personable, kind, and funny! We were here for 3 days and she remembered our names and always greeted us. I'd return just because of her. Amazing.

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Helpful?
Thank Brandon W
Clifton, Texas
Reviewed 2 weeks ago

The hotel was ok with rooms that are fairly large. However, the big negative is how we were treated. We were "shushed" by one employee when we were trying to check out items while she was on the phone. The most rude employee by far was "Rashad". We returned very late from restaurant and had hands loaded with our babies...

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Helpful?
Thank grjdunn
AGM_Carrie_Lee, Manager at Comfort Suites Near Northeast Mall, responded to this review

Dear Valued Guest, We appreciate your review of our Comfort Suites property in Richland Hills Texas. It looks as though we really dropped the ball on your families stay. Please rest assured that your comments will be shared with our team, and it is through reviews such as yours that we are able to provide further training to our team...

Reviewed 27 August 2016 via mobile

Great place to stay after a day at the waterpark. Nice size rooms. Room and bathroom was clean. Nice staff. Breakfast is ok since it is waffles, cereals, yogurt. Hot is biscuits and gravy and there kind of eggs.

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Thank renjen06
Smyrna, Delaware
Reviewed 18 August 2016

The rate of the hotel is good enough that I would stay here again on a short trip. The room was very nice for a budget hotel. The beds were fine, the bathroom was nice. Nothing at all wrong with the room itself. The breakfast area was very good for a budget hotel. The thing that turned me off is...

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1Thank Vaison
AGM_Carrie_Lee, General Manager at Comfort Suites Near Northeast Mall, responded to this review

Thank you for your comments. We are sorry that the smell of the hotel did not agree with you. We are working to identify the smell and make sure it is eliminated. We hope you will give un another opportunity to serve you.

Reviewed 6 August 2016 via mobile

On July 25, 2016, I checked into my room and noticed what appeared to be "old sperm" in center of the bed sheets. Hotel staff took pictures and changed the sheets. I contacted customer services after failed attempts to contact management. Bad experience! I took a picture also.

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Helpful?
Thank lamondw19
AGM_Carrie_Lee, General Manager at Comfort Suites Near Northeast Mall, responded to this review

Thank you for your comments. Once informed of the stained sheet, our team promptly rectified the issue. We could not identify what caused the stain, but we did confirm that the sheets were clean and that stain was a more permanent mark.

Dallas, Texas
Reviewed 26 July 2016 via mobile

Needed a place to stay when the AC went out. Got a reservation on short notice. Property in good location on service road. Quiet location near the mall within 10 minutes to northeast mall. Room was extremely clean. Breakfast among better quality with sausage, eggs, biscuits, etc. Would highly recommend.

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Thank dagmara56
Waco, Texas, United States
Reviewed 21 June 2016 via mobile

Clean,quiet,comfortable well maintained. We came for a business trip for my husband and I had free days. Exercise room well equipped. Good free breakfast. Courteous staff. Would highly recommend Lots of food and shopping nearby. Great stay place for families as much to do in area.

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Thank Ruth W
Reviewed 19 May 2016

Ended up staying an extra day I wasn't planning on and my original hotel didn't have a vacancy. This was a quick 8 hour stay and the hotel seems new or newly remodeled. It was clean and seems to follow the recent trend to include a self serve eating area and couches. A low end hotel that was adequate but...

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Thank Kevin H
Cookeville, Tennessee
Reviewed 19 May 2016

Easy in/out. Nice folks at front desk. The were able to recommend places to eat near by. Extra large room, frig in room, coffee pot in room. But no safe.soft comfy bed, extra pillows. Nice Indoor pool, Hot tub, small cardio only weight room. "Happy Hour" weekday afternoons (free beer & wine) chips and salsa. Fair free breakfast. Well light...

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Thank Johnny C
Reviewed 20 April 2016 via mobile

I stayed here a couple times my first review of the hotel I love it it's great if you're going to Dallas or Fort Worth stay here save your money enjoy a great room very clean very new I think the hotel is no more than five years old fabulous indoor pool breakfast have yourself a Texas shaped waffle and...

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1Thank Michael T

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Breakfast Available
  • Shuttle Bus Service
  • Airport Transportation
  • Banquet Room

Additional Information about Comfort Suites Near Northeast Mall

Address: 643 NE Loop 820, Richland Hills, TX 76118-5503
Region: United States > Texas > Richland Hills
Price Range: $136 - $197 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites Near Northeast Mall 2.5*
Number of rooms: 72
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Questions & Answers

Questions? Get answers from Comfort Suites Near Northeast Mall staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Drive behind the LA Fitness to leave the parking lot. It's a long one way road if you leave out of the front of the hotel.”
 of 5 bubbles Vaison, 17 Aug 2016 | Read review
“We were across the elevator/ice machine - was anticipating noisy, but wasn't”
 of 5 bubbles S_A_Hearn, 1 Mar 2016 | Read review
“Stay in the back to minimize road noise”
 of 5 bubbles xdrubin, 14 Jan 2016 | Read review
“Pick the top floor for quiet.”
 of 5 bubbles TravelbeeSantaFe_NM, 4 Jan 2016 | Read review
“Accessibility every where, even though close to expressway you could not hear a peep!”
 of 5 bubbles Vision293, 4 Sep 2015 | Read review
5 of 5
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