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Best Western Plus Rockwall Inn & Suites

318 reviews
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Traveller (47)
Room & Suite (37)
Pool & Beach (3)
Overview
  • Excellent63%
  • Very good21%
  • Average11%
  • Poor3%
  • Terrible2%
Travellers talk about
“breakfast lady”(15 reviews)
“breakfast room”(16 reviews)
“car dealer”(4 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2.5 Star Hotel
All hotel details
Offers from Best Western Plus Rockwall Inn & Suites
Special Offer: BOOK DIRECT & SAVE
Hotel deals
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Reviews (318)Write a Review
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195
68
36
11
7
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LanguageEnglish
195
68
36
11
7
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All reviewsbreakfast ladybreakfast roomcar dealerenjoyed the indoor poolhot tubroad noiseplace to stayhousekeeping staffnice hotelwafflesbiscuits and gravyrooms are cleanenjoyed our staygreat stayconvenient locationfree breakfastcheri
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61 - 65 of 317 reviews
Reviewed 31 July 2016 via mobile

Had an awesome night sleep. Can't wait to come back. I really enjoyed the pool and spa, but, there was a great deal of foam in hot tub. The beds where extremely comfortable, so comfortable I snored. So said my son.More

Thank Vicky H
Response from Himmat C, General Manager at Best Western Plus Rockwall Inn & SuitesResponded 5 September 2016

I am so glad you had an awesome stay! Our indoor pool and hottub are very popular. We do our best to stay on top of the foam in the hottub. If it is a problem during your next stay just tell the front desk...More

Reviewed 24 July 2016

Although this is not the nicest hotel property in the area, it is clean, and has just the right amenities. What sets this hotel apart from any hotel anywhere (not just nearby) are the people who work at the property. Cherie, the manager, is outstanding...More

Review collected in partnership with Best Western
Thank FairviewFoodie1
Response from Himmat C, General Manager at Best Western Plus Rockwall Inn & SuitesResponded 5 September 2016

Wow! What a wonderful review. Thank you so much for sharing your experience. It is gratifying to hear that our determination for excellent customer care does not go unnoticed. Our return guests mean the world to us. Can't wait to see you again.

Reviewed 14 July 2016

We had a great experience at this hotel in every sense of the word. It is convenient to everything, dining, shopping and recreation. I cannot say enough about the staff, they are an extraordinary crew who obviously care about the guests and love their jobs.

Review collected in partnership with Best Western
Thank Milford L
Response from Himmat C, General Manager at Best Western Plus Rockwall Inn & SuitesResponded 5 September 2016

I am so glad you had a great stay. My staff takes great pride in giving each guest an excellent experience. We look forard to seeing you again.

Reviewed 4 July 2016

This was one of the most pleasant stays at a hotel I have had in a long time - the rooms were clean - the price was excellent - and most important the hotel management and staff were the best attendants I have come across...More

Review collected in partnership with Best Western
Thank Fernando C
Response from Himmat C, General Manager at Best Western Plus Rockwall Inn & SuitesResponded 5 September 2016

Thank you for your kind review. We know you have other choices. People want to be treated with kindness and respect. We do our best to provide that. We look forward to seeing you again!

Reviewed 28 June 2016 via mobile

We stayed in a 3rd floor king suite. It was a bit noisy on the balcony, but not the hotels fault. The room was very clean, and the staff was friendly. We arrived a bit early and they hurried to get our room done to...More

Thank Scott P
Response from bwrockwall, Front Office Manager at Best Western Plus Rockwall Inn & SuitesResponded 1 July 2016

Thank you for your review. The goal of our clean rooms and excellent customer care is to bring back our guests again and again. We look forward to seeing you again.

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About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Dry Cleaning
Banquet Room
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$100 - US$126 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$100 - US$126 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (47)
Room & Suite (37)
Pool & Beach (3)
Dining (2)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Questions & Answers
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Room Tips
"Avoid rooms 102-106 for laundry noise"
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"Rear of hotel is somewhat quieter"
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"I didn't nor would I stay at this hotel. It was budget level quality."
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"The room I stayed in on the 3rd floor was quiet so i was able to sleep undistured"
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