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La Quinta Inn & Suites Rockwall

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Traveller (5)
Room & Suite (21)
Dining (3)
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Overview
  • Excellent55%
  • Very good27%
  • Average9%
  • Poor5%
  • Terrible4%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2 Star Hotel
All hotel details
Offers from La Quinta Inn & Suites Rockwall
Special Offer: Save up to 20%
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Offers from La Quinta Inn & Suites Rockwall
Special Offer: Save up to 20%
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Reviews (241)
There are newer reviews for La Quinta Inn & Suites Rockwall
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Traveller rating
129
66
22
14
10
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Time of year
LanguageEnglish
129
66
22
14
10
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All reviewsrestaurants and shoppingservice roadmilitary discountstay there againquiet hotelroom was cleanindoor poolgreat place to stayoff the highwaywalking distanceking suitepleasant staycoffee makerenjoyed our stayair conditionerhot tubbusiness trip
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41 - 45 of 241 reviews
Reviewed 18 July 2017

Staff was great! They were very accommodating, very friendly and on top of things. The room on the other hand was a mess. The bathroom was not unclean, but you could tell it was tired and pieced together over time.More

Review collected in partnership with La Quinta
Thank munease64
Response from LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites RockwallResponded 22 July 2017

Thank you for your review. We are very happy the staff was great! However, we are sorry to hear that you were not satisfied with the hotel in general. This is definitely not the kind of experience we want our guests to have. Providing a...More

Reviewed 6 July 2017

This hotel is great for families that have children. It has a nice indoor pool, snack room for those late night snacks. Clean and updated rooms. Walking distance from resturants. Enjoyed my stay, quiet and clean is what you really want when traveling for work.

Review collected in partnership with La Quinta
Thank Will623
Reviewed 5 July 2017

First, I appreciate the offer of a military discount ... thank you! The hotel was more than adequate despite some ongoing upgrading of rooms and exterior painting. It is definitely close to everything one would want in the area, but is a little tricky to...More

Review collected in partnership with La Quinta
Thank montep263
Reviewed 30 May 2017

Staff was great, very polite and helpful. Room was very nice, there seemed to be some cleaning solution (?) left on bathroom counter top- sticky- but wiped off easily enough. The free breakfast was hot, and tasty- not much to choose from, but what was...More

Review collected in partnership with La Quinta
Thank Georgia C
Reviewed 26 May 2017

I arrived at the hotel, walked into my room to find the toilet clogged. I went to the front desk and he told me to wait a minute and disappeared and returned with a plunger in a garbage bag and handed it to me. First...More

1  Thank beach_bum097
Response from LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites RockwallResponded 29 May 2017

Dear Valued Guest, Thank you for your review of your recent experience at our hotel. We’re so sorry that you encountered less than stellar service during your stay. This is definitely not the kind of experience we want our guests to have. We will make...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$88 - US$134 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$88 - US$134 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (5)
Room & Suite (21)
Dining (3)
Pool & Beach (2)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Lisaizme
24 January 2016|
AnswerShow all 2 answers
Response from Haden L | Reviewed this property |
Yes, to cancel a reservation online, simply log in and click on the "My Reservation" tab at the top of the screen. Retrieve your reservation and click on the "Cancel Reservation" button to the right of the confirmation... More
0
Votes
Christina J
26 April 2015|
Answer
Response from BekaBnc | Reviewed this property |
Not sure. I'd assume there are laws that you can Google as well as calling the hotel and asking.
0
Votes
Room Tips
"all rooms are excellent."
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"We had a first floor room and loved it."
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"Probably less noisy on the back side of the hotel."
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"If you don't have a dog, be sure to ask for a room secluded. They will do they're best to..."
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