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SpringHill Suites Houston Rosenberg

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Traveller (23)
Room & Suite (61)
Dining (11)
Overview
  • Excellent58%
  • Very good25%
  • Average8%
  • Poor3%
  • Terrible6%
Travellers talk about
“front desk”(25 reviews)
“eggs”(10 reviews)
“last visit”(3 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
3 Star accommodation
All hotel details
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Rooms
2 Sep3 Sep
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (179)
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177 results
Traveller rating
100
44
15
7
11
Traveller type
Time of year
LanguageEnglish
100
44
15
7
11
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1 - 5 of 177 reviews
Reviewed 3 days ago via mobile

Good place to rest however anything involving the staff has been horrible. Was asked many questions during checkin which included where I worked and their number. I told them I didn't want to answer and was immediately given attitude and told I wasn't being compliant....More

Thank Ryan F
Response from Daniel A, General Manager at SpringHill Suites Houston RosenbergResponded 2 days ago

Hello Ryan, I believe you have the wrong Hotel. We are no where near China Town and I spoke to my staff and they have no recollection of this incident.

Reviewed 10 July 2018 via mobile

I would like to start saying that this hotel has a bed bug problem. The hotel does not recognize the issue because they did not see it, but because you did not see it does not mean that there is no bed bugs. I personally...More

1  Thank Real-Steal2014
Response from Daniel A, General Manager at SpringHill Suites Houston RosenbergResponded 11 July 2018

This is a false review. This s a scammer who is lying in order to get compensation.

Reviewed 3 July 2018 via mobile

This hotel has bed bugs. Our friends found them in their room. My wife received bites from them in our room. We brought these bed bugs to our house. Our mattress got infested. We had to throw away and we are currently sleeping in floor.

1  Thank Fernando A
Response from Daniel A, General Manager at SpringHill Suites Houston RosenbergResponded 6 July 2018

Fernando, as we discussed, your claim is false, your room was inspected and no bed bugs found, you also could not provide any evidence to back up your claim.

Reviewed 30 June 2018

This hotel is great we never have any issues! Melanie always accommodates an early checkin for me and Mrs. G in breakfast always has breakfast hot and ready. This hotel really does go above and beyond for their guests.More

Thank alix252
Response from Daniel A, General Manager at SpringHill Suites Houston RosenbergResponded 17 July 2018

Thank you for taking the time to review our Hotel with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and...More

Reviewed 30 June 2018

I stayed at the hotel for 2 nights and I must say the staff is very friendly and helpful. The breakfast was provided on time and staff was always available when you needed them. The area is quite and safe. I would definitely recommend this...More

Thank krutipatel03
Response from Daniel A, General Manager at SpringHill Suites Houston RosenbergResponded 17 July 2018

Thank you for taking the time to review our Hotel with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Wheelchair Access
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Non-Smoking Hotel
Dry Cleaning
Conference Facilities
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$95 - US$118 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$95 - US$118 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (23)
Room & Suite (61)
Dining (11)
Pool & Beach (5)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
mrgould
15 June 2016|
AnswerShow all 2 answers
Response from franciscos25 | Reviewed this property |
No pets allowed but there are other options nearby
0
Votes
Room Tips
"Avoid all rooms"
Read review
"Fr of bldng is on a slightly busier street, the back of bldng is closer to some RR tracks. We slept fine on..."
Read review
"Avoid room 326"
Read review
"Stay on a lower level."
Read review
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