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Red Roof Inn Austin - Round Rock

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145 Reviews from our TripAdvisor Community

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Showing 140: English reviews
Austin, Texas
Reviewed 25 February 2016

I paid/ reserved a King size bed. There was a bug in the shower. I ended up with a queens size bed. When I brought it to the managers attention the next morning she didn't do anything to make me happy. She told me that do to capacity she's couldn't do anything. The manager didn't offer a discount or an...

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Helpful?
2Thank Ashley201Clark
i0302, General Manager at Red Roof Inn Austin - Round Rock, responded to this review

Good afternoon Ms. Clark, I am the new General Manager for the Red Roof and I would like to apologize regarding the issues you experienced during your stay. My goal is to improve customer satisfaction and train my staff to provide quality customer service. We hope to see you again in the near future so you can experience the new...

Fort Collins, Colorado
Reviewed 24 February 2016

NIce clean handicapped room, great service and help from Miss Ella and Curtis. These employees were real friendly and offered more than I expected. I will return for sure. Thanks Don Spangler Fort Collins Colo

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1Thank don s
Reviewed 15 December 2015 via mobile

The Red Roof Inn – Round Rock is not at all what I was expecting. The hotel is rundown and it appears to be mostly full of individuals who live there long term. The carpet in the hallways smells dirty and has a foul odor. Inside the rooms, more often than not, the non-smoking rooms smell like smoke because the...

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3Thank Far_Beyond_Me
Coral Gables, Florida
Reviewed 8 December 2015

My friends and I visited Austin for a competition and were looking for a decently priced place to stay at. Although it was a little expensive, it was worth it. This is a wonderful hotel with amazing service. The hotel staff was friendlier and hospitable than ever, and tended to our every need. The rooms we stayed in were also...

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Thank RishiH4083
i0302, Front Office Manager at Red Roof Inn Austin - Round Rock, responded to this review

Thank you for taking the time out to review us! We appreciate that you chose us for your lodging accommodations!!! We definitely take pride in treating ALL of our guests like family and we welcome you back with warm smiles and greetings upon your next arrival to our location. Home away from home is what we live by and strive...

Lancaster, California
Reviewed 6 December 2015 via mobile

They put me in a room by the elevator and the stairs with two beds - people the room was cramped the floors are dirty the bathroom doors broken the shower head trickles of water coming out the shower to take a shower do not recommend way overpriced for a Saturday night

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Thank C6549OIjeffd
i0302, Front Office Manager at Red Roof Inn Austin - Round Rock, responded to this review

Let me start by saying we do genuinely apologize that your stay was not the best. We recently had a plumber out to fix any rooms that had the leaky shower and we ordered some new products for cleaning supplies. We do value you your opinion and we take every comment and concern seriously. We make it at point to...

Fort Lauderdale, Florida
Reviewed 1 December 2015

We stayed several nights at this hotel, and was pretty fascinated, due to the facts that we didn't have any issues with the room. While we checked in the staff was very friendly and accommodating. Room was very clean, beds and pillows were really comfortable. Very conveniently located off I-35 surrounded by amazing restaurants.

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Helpful?
Thank Brenda_Watkins
i0302, Manager at Red Roof Inn Austin - Round Rock, responded to this review

Thank you for taking the time out to review our property!! We are still a work in progress and we are elated to know that you enjoyed your experience here at the Round Rock location. Great Customer Service is what we strive upon plus maintaining a positive guest experience. We appreciate your business and value your opinions. We do hope...

Ligonier
Reviewed 7 November 2015

Have stayed with this chain MANY times, but it was our first time here. We like to get the superior or business kings because the room is usually nice and roomy and the big desk is nice to do paperwork. This room was pretty small for a Business King. I am good with that, we were only gonna be there...

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Helpful?
Thank horizontransport
i0302, Manager at Red Roof Inn Austin - Round Rock, responded to this review

Thank you for taking the time out to tell us about your experience! We do appreciate the feedback about our hotel. We have recently acquired more band width for our wi-fi and also have upgraded a few things in the past month. We are indeed a work in progress but everyday we continue to strive for better. I know you...

Winnipeg, Canada
Reviewed 4 November 2015

Room smelled of bleach, was dated, and some repairs left a lot to be desired. Toilet made loud noise while refilling. While some renos were started, but the whole room was never finished. The Wi Fi never worked properly, causing us some inconvenience. Staff was ok. If we had of known about the terrible Wi Fi , we would have...

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Thank BadgerMbTraveller
i0302, Manager at Red Roof Inn Austin - Round Rock, responded to this review

Let me start off by apologizing about your recent stay at our location and we do apologize that it did not suit your needs. We are happy to announce that we recently increased our band width to accommodate our every day travelers needs. We have definitely changed our cleaning products and lowered concentration, so that the smell is not over...

Houston, Texas
Reviewed 26 October 2015 via mobile

Bad area Horrible bad Service , environment and surrounding are DANGEROUS, AND DIRTY. Expensive for value of a hotel. Roaches, dirty restroom! HORRIBLE Experience!! MY FIANCE and I Will Never Recommend that Red Roof! Low Class Hotel!!!!! DEFINITELY DO NOT RECOMMENDED! !

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Thank S H
i0302, Manager at Red Roof Inn Austin - Round Rock, responded to this review

First let me start off by saying we truly do apologize that your stay didn't meet your standards and vision of a hotel stay. Within the last couple of months we have updated our property even more and have increased security surveillance to ensure everyone feels safe. Secondly, we truly hope that this one experience does not constitute never staying...

Dallas, Texas
Reviewed 24 October 2015

stayed over the ACL festival and the staff was amazing, the rooms have over 10+ HBO channel. i pay attention to detail and the pillows and matresses were real comfortable making the overall sleep quality perfect at this hotel. highly recommended

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Thank paul b
i0302, Manager at Red Roof Inn Austin - Round Rock, responded to this review

Thank you for your review! We value you everyone's opinion, good, negative and indifferent. We are pleased to know that you enjoyed your stay at our Round Rock location. Giving the best guest experience possible is what we strive for. When you make future travel accommodations we sure hope to serve you in the future for all your travel needs.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
Official Description (provided by the hotel)
Our newly renovated 3 story hotel of 107 rooms situated on the Interstate 35 corridor, gives a home away from home feeling. We offer free wi-fi throughout entire hotel and in guest rooms, we have on-site self service laundry (coin operated), refrigerators and microwaves in all guest rooms as well as your furry companions stay FREE (we just require that they have a kennel, collar and leash upon check-in) and lastly, 24-hr coffee machine to access at any time. Located near an abundance of restaurants, so there is always a place to choose from to eat breakfast, lunch, dinner or even a late night snack. We also provide 2 vending machines, one with drinks and the other with snacks so you will never go thirsty or hungry. ... more   less 

Additional Information about Red Roof Inn Austin - Round Rock

Address: 1990 North I-35, Round Rock, TX 78681
Region: United States > Texas > Round Rock
Price Range: $88 - $139 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Red Roof Inn Austin - Round Rock 2*
Number of rooms: 107
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Also Known As:
Red Roof Inn Round Rock
Round Rock Red Roof Inn
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Questions & Answers

Questions? Get answers from Red Roof Inn Austin - Round Rock staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stayed on the second floor as we thought it would be quieter and it certainly was. We all slept very well.”
jksaba55, 22 Nov 2016 | Read review
“have stayed in rooms all over this hotel, all were equally good”
darrylmurchison, 22 Jun 2016 | Read review
“First floor is convenient and quiet...3rd floor is for smokers. This is a pet-friendly hotel.”
lp2016888, 30 Apr 2016 | Read review
“request 2nd or 3rd floor”
485mathewr, 20 Apr 2016 | Read review
“AC works great!”
Ashley201Clark, 24 Feb 2016 | Read review
5 of 5