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Quality Inn & Suites - Round Rock

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Traveller (18)
Room & Suite (32)
Dining (4)
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Overview
  • Excellent52%
  • Very good17%
  • Average14%
  • Poor10%
  • Terrible7%
Travellers talk about
“front desk”(49 reviews)
“no elevator”(3 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star Hotel
All hotel details
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Rooms
2 Jul3 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (347)
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Traveller rating
173
61
50
35
27
Traveller type
Time of year
LanguageEnglish
173
61
50
35
27
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All reviewsfront deskthe maintenance manno elevatorroom was cleanvending machinehot tubwould stay againhouse keepingoff the highwaypleasant staywafflesgreat staffgreat place to stayhot breakfastexcellent stayfree breakfasteasy access
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1 - 5 of 346 reviews
Reviewed 1 week ago

Clean room, great service, good food. What more can you ask for from a hotel. I felt comfortable in that the sheets and comforter were clean. Price was reasonable and I felt safe. The team of employees was great.

Review collected in partnership with this hotel
Thank 687audreyw
Response from GM_QualityInnRR, General Manager at Quality Inn & Suites - Round RockResponded 1 week ago

Dear 687audreyw, Thank you for a great review. We strive to give great customer service, I'm glad to hear you felt comforable and you felt safe. Hope to see you next time you're in our area.

Reviewed 1 week ago via mobile

I get impressed not only by the hotels I stay at but the staff members that I encounter. I mentioned that we were disabled and she immediately suggested a room near the office that was handicap accessible. I didn't have to ASK. Good deductive reasoning...More

Thank Audrey W
Response from GM_QualityInnRR, General Manager at Quality Inn & Suites - Round RockResponded 1 week ago

Dear Audrey, Thank you for a perfect score. I'm glad to hear that you received great customer service from my staff, Randy,Chris and CJ. I'm glad we were able to accommodate you,and we are glad that you enjoy breakfast. Thank you for continuing to stay...More

Reviewed 4 weeks ago

I stay in Choice Hotels on a fairly regular basis and have an expectation for the price I pay. This location was significantly higher than most Choice Hotels...$167 total with taxes, etc. Because it was the only Choice Hotel in the area that was available,...More

Review collected in partnership with this hotel
Thank TravelBoo79
Response from GM_QualityInnRR, General Manager at Quality Inn & Suites - Round RockResponded 3 weeks ago

Dear TravelBoo 79, Thank you for writing a review and sharing your experience. We value all our guests' comments. I am truly sorry you had those issues with our stay. I can assure you that the issues you experience are not the norm and have...More

Reviewed 11 May 2018

I check in late and wind up with a very large man checking me in. It's okay because he very nice, even spoke a little Spanish. Chris--I must mention his name so he can get good performance rating from his boss--helped out a lot, printing...More

Thank ramirez1974
Response from GM_QualityInnRR, General Manager at Quality Inn & Suites - Round RockResponded 11 May 2018

Dear Ramirez1974, , Thank you for giving us a rating of 5! I'm glad that we were able to accommodate you and your guests. We are glad to know that you enjoyed the hot breakfast and our rooms. My staff is always willing to go...More

Reviewed 7 May 2018

We originally had a reservation at another place (nameless) which turned out to be a disaster so we had to leave and scramble to find another room. Randy, at the front desk, was a life saver! He was the fifth place I had called -...More

Thank Misty D
Response from GM_QualityInnRR, General Manager at Quality Inn & Suites - Round RockResponded 8 May 2018

Dear Misty D Thank you for the 5 star review ! We appreciate your kinds words. I will definitely let Randy and Mingo know what a great job they are doing. We look forward to your next stay ! Take Care !

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Multilingual Staff
Self-Serve Laundry
Meeting Rooms
Business Centre with Internet Access
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Outdoor pool
Details
Price range
US$76 - US$140 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$76 - US$140 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (18)
Room & Suite (32)
Dining (4)
Pool & Beach (4)
Questions & Answers
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Room Tips
"our room was on second floor, no elevator so we had to take stairs."
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"We stood in room 121 but it didn't seem to matter, the whole area is quiet."
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"Do not pass it up. Second floor rooms not bad"
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"IF you pay cash you betta have a deposit lol"
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