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Quality Inn & Suites - Round Rock

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Traveller (19)
Room & Suite (32)
Dining (4)
Overview
1802 S Ih 35, Round Rock, TX 78681-6922 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star accommodation
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Rooms
26 Aug27 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (351)
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Traveller rating
174
62
50
35
29
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LanguageEnglish
174
62
50
35
29
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All reviewsfront deskthe maintenance manroom was cleanhot tubwould stay againoff the highwaygreat place to staywaffleseasy accesschrismingoaustinemployeescleanliness
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1 - 5 of 350 reviews
Reviewed 1 week ago via mobile

Half of this hotel’s rooms have ZERO hot water when maids wash laundry - several hours every day and not predictable. Manager says he’s “waiting for a part” but staff says it’s been broken for months, and manager will not pay for repair. Hot water...More

Thank HoracePNuss
Response from GM_QualityInnRR, General Manager at Quality Inn & Suites - Round RockResponded 1 week ago

Dear HoracePNuss, We are truly sorry about your experience during your stay at our hotel. It was unfortunate our circulating pump went out that week and that it caused issues getting hot water to your room quickly. The part was ordered and installed shortly after...More

Reviewed 2 weeks ago

This is a temporary "home" for us. Everyone has been great. Especially Celeste at the front desk. Friendly, helpful and very nice to speak to. Breakfast in the morning is great. Many items to choose from. Thanks Martin for running such a fine place.

Thank BStraight
Response from GM_QualityInnRR, General Manager at Quality Inn & Suites - Round RockResponded 2 weeks ago

Dear BStraight, Thank you for a perfect score. I'm glad to hear that you received great customer service from my staff, Celeste. I'm glad we were able to accommodate you. Thank you for continuing to stay at our hotel, we hope to see you soon.

Reviewed 3 weeks ago

Great staff with an amazing attitude and wonderful customer service. Celeste at the front desk not only helped to check us in, but gave us a list of some of the best places around to go and eat, where to go for music, and what...More

Thank lmanning0065
Response from GM_QualityInnRR, General Manager at Quality Inn & Suites - Round RockResponded 3 weeks ago

Dear Imanning0065 Thank you for giving us a rating of 5! I'm glad that we were able to accommodate you and your guests. We are glad to know that you enjoyed our roomsand great customer service. My staff is always willing to go the extra...More

Reviewed 12 July 2018

We got in pretty late, but the man working behind the counter--Chris--was very alert and polite. He helped me carry in my luggage since I had to be on the second floor and there is no elevator. The room was nice, clean, and comfortable. I...More

Review collected in partnership with this hotel
Thank bruceleemiller
Response from GM_QualityInnRR, General Manager at Quality Inn & Suites - Round RockResponded 4 weeks ago

Dear bruceleemiller, Dear bruceleemiller, Thank you for a great review. I'm glad to hear that Chris was able to assist you with your luggage and we are glad you like our rooms and felt safe and secure. It always good to hear about great customer...More

Reviewed 26 June 2018

This hotel's doors open to the outside. They house many construction workers who make noise all night long. The first room I was given had a problem with the door so that it would not stay shut, someone from the outside could open it. I...More

Thank climbingshore
Response from GM_QualityInnRR, General Manager at Quality Inn & Suites - Round RockResponded 4 weeks ago

Dear climbingshore, We are sorry that you felt unsafe. We strive to make sure all of our guests have a excellent experience at our hotel and i apoligize for falling short with you. We hope you'll give us another chance the next time you travel...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Wheelchair Access
Breakfast included
Multilingual Staff
Self-Serve Laundry
Meeting Rooms
Business Centre with Internet Access
Non-Smoking Hotel
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Outdoor pool
Details
Price range
US$71 - US$139 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$71 - US$139 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (19)
Room & Suite (32)
Dining (4)
Pool & Beach (4)
Questions & Answers
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Room Tips
"Rooms on the backside of hotel are quiter but parking is extremely limited."
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"There are no elevators so specify you want first floor or you'll have to walk up staris."
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"We stood in room 121 but it didn't seem to matter, the whole area is quiet."
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"Do not pass it up. Second floor rooms not bad"
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