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Residence Inn Austin Round Rock

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Traveller (35)
Room & Suite (24)
Dining (3)
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Overview
  • Excellent55%
  • Very good31%
  • Average10%
  • Poor2%
  • Terrible2%
Travellers talk about
“evening snacks”(6 reviews)
“front desk”(37 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
3 Star Hotel
All hotel details
Offers from Residence Inn Austin Round Rock
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Special Offer: Member Rates
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (223)
There are newer reviews for Residence Inn Austin Round Rock
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Traveller rating
118
70
24
5
5
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LanguageEnglish
118
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24
5
5
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All reviewsevening snacksfront deskbasketball courtsales managerextra roomliving roomking sizehome away from homeparking lotaustin round rockgreat place to staybusiness triplobby areamorning breakfastfull kitchenwould stay here againshopping and restaurants
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51 - 55 of 222 reviews
Reviewed 13 June 2017 via mobile

Checked in late, and Brooke at the front desk was more than accommodating! She delivered our rollaway personally and with a smile on her face! Throughout her stay we saw her everywhere! Breakfast, the front desk, rooms. Everyone I ran into was great! We will...More

Thank Daveeeeeeeeeeee
Response from General M, General Manager at Residence Inn Austin Round RockResponded 14 June 2017

We are so happy to know that the service you received while staying at our property really stood out to you, and appreciate that you wanted to highlight it in a review. Thank you for praising our great team! We'd love to serve you again...More

Reviewed 6 June 2017

We cannot recommend this hotel. We could have had a positive experience at this Residence Inn. However, Amber, one of the front desk staff, made our experience unnecessarily sour. She was rude to my wife, requiring her to vacate our room (for a leak that...More

Thank Hsphoser36
Response from Brooke K, Front Desk Manager at Residence Inn Austin Round RockResponded 8 June 2017

Thank you for taking the time to complete a survey in regards to your recent stay at the Residence Inn Austin Round Rock. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during...More

Reviewed 4 June 2017 via mobile

Third floor studio clean and seemed all new. Really comfortable bed, great feather pillows. AC went down to 60 degrees & fast response to cool down or warm up. Quiet, no sound from outside despite being so close to the freeway. Shower great water flow...More

Thank ChrisM1234505
Response from General M, General Manager at Residence Inn Austin Round RockResponded 5 June 2017

Thank you for sharing details from your recent stay at our hotel. We really appreciate the five star rating and are so glad to read of your wonderful experience! We'd love to welcome you back again.

Reviewed 4 June 2017

Requested an earlier check-in, unfortunately the room was not ready until well after normal check-in time. It appeared to be a bit of a chaotic day. All of the staff were friendly. The hotel is located close to several chain restaurants, both fast food and...More

Thank mom2ginny
Response from General M, General Manager at Residence Inn Austin Round RockResponded 5 June 2017

Thank you for the feedback regarding our hotel. We are always striving and looking for ways to continuously exceed guest expectations and improve our hotel. We will look into all of your concerns and hopefully be able to provide you with a 5 star experience...More

Reviewed 24 May 2017

Perfect example of how a good hotel should be!!.....Once again the team (staff) at this Hotel proves 'how' to maintain a wonderful customer service! Stayed for over a week, neat & spacious room, evening supper surely added attraction and prompt shuttle service to Dell sites!...More

Thank Akkash S C
Response from General M, General Manager at Residence Inn Austin Round RockResponded 25 May 2017

We are so happy to know that the service you received while staying at our property really stood out to you, and appreciate that you wanted to highlight it in a review! Thank you for acknowledging our great team--I will be sure to pass along...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Meeting Rooms
Breakfast included
Laundry Service
Self-Serve Laundry
Multilingual Staff
Conference Facilities
Children Activities (Kid / Family Friendly)
Dry Cleaning
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Tennis Court
Details
Price range
US$123 - US$335 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Business Hotel in Round Rock
#10 Family Hotel in Round Rock
Room types
Suites, Kitchenette, Family Rooms, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$123 - US$335 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Business Hotel in Round Rock
#10 Family Hotel in Round Rock
Room types
Suites, Kitchenette, Family Rooms, Non-Smoking Rooms, Accessible rooms
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Traveller (35)
Room & Suite (24)
Dining (3)
Pool & Beach (2)
Business Centre & Event Rooms (2)
Family and Play Areas (1)
Questions & Answers
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hartsgirl
30 September 2015|
AnswerShow all 2 answers
Response from wdc79 | Reviewed this property |
All you need to do is call them in advance. They'll charge an extra deposit (50-100$) You should also bring a cheap kennel... like, one of those nylon ones you can pickup in Walmart for 20$. Thats about it!
1
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Room Tips
"Ask for a room away from facing the expressway"
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"The two bedroom suites are great for the family!"
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"Try the Austin Marriott North on the other side of I-35"
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"next to the pool"
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