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24/12/2017 25/12/2017
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    Extended Stay America - Austin - Round Rock - North

    555 S. I-35, City Centre Business Park, Round Rock, TX 78664
    +1 877-432-9997
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    24/12/2017 25/12/2017
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    US$57
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    Traveller (36)
    Room & Suite (9)
    Dining (1)
    Overview
    • Excellent14%
    • Very good4%
    • Average4%
    • Poor16%
    • Terrible62%
    7 Aug 2017
    “Thugs live here”
    23 Jul 2017
    “Stayed here on business”
    Free Wifi
    Free Parking
    Non-Smoking Hotel
    Airport Transportation
    Kitchenette
    Pets Allowed
    Wheelchair Access
    Self-Serve Laundry
    Breakfast included
    2.5 Star Hotel
    All hotel details
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    Rooms
    24 Dec25 Dec
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (42)
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    1 - 5 of 41 reviews

    Reviewed yesterday via mobile

    The room was dirty. The staff was lazy and rude. We didn’t have any towels in the room. When I spoke with the front desk I was told the hotel was out of towels. She also informed us to check back at 7:30 am the...More

    Thank O8833AEmaryt
    Response from 00esa, Manager at Extended Stay America - Austin - Round Rock - NorthResponded yesterday

    Thank you for your stay. Please accept our apologies as well every assurance that we will be working to address the concerns outlined in your review. Our staff typically does a terrific job responding to our guests’ needs, so we're sorry that did not happen...More

    Hotel's Favourite
    Reviewed 5 days ago via mobile

    I want to say Amanda at the front desk Rocks My Socks! We needed to extend our stay a few more days. I booked through a third party website that keep giving us the run around but Amanda made it right! Amanda spoke to the...More

    Thank Linda G
    Response from 00esa, Manager at Extended Stay America - Austin - Round Rock - NorthResponded 4 days ago

    Linda, we appreciate you for taking the time to post your excellent review of Extended Stay America. We are thrilled to know your stay was made a perfect one by the courteous service provided by our staff. On behalf of our team including Amanda, we...More

    Reviewed 6 days ago

    Here's the bottom line......The manager is a really nice guy. He's relatively new, but you can absolutely tell that he's trying hard and has made some improvements. He comes to work early, leaves late, works hard. The staff are very friendly, and all of them...More

    Thank coolfire01
    Response from 00esa, Manager at Extended Stay America - Austin - Round Rock - NorthResponded 5 days ago

    Thanks for evaluating your stay. We are glad to read you had an overall pleasant visit and like dour service. Having said that, we are sorry for the inconvenience you had while here. Your feedback is appreciated as it will help us improve our facilities...More

    Reviewed 3 weeks ago

    I was told the hotel is smoke free my room was stunk from cigarette Unable to sleep room was just too smelly.. I complained and was told if you're not satisfied here you have an hour to leave that's part of their policy.. never again...More

    Review collected in partnership with Extended Stay
    Thank lorainec730
    Response from 00esa, Manager at Extended Stay America - Austin - Round Rock - NorthResponded 3 weeks ago

    Thank you for your feedback. We apologize for the smell of smoke you encountered while you were here. We work hard to provide a clean and comfortable environment and are sorry the smell compromised your experience. We will follow up on your concerns to ensure...More

    A TripAdvisor Member
    1
    Reviewed 28 September 2017 via mobile

    I don't understand all the negative reviews...I've been here two weeks now and intend on being here much longer. The hallways do not stink, the place is not disgusting. I like it here! Its very quiet and you cannot hear neighboring rooms. The weekly rate...More

    Thank A TripAdvisor Member
    Response from 00esa, Manager at Extended Stay America - Austin - Round Rock - NorthResponded 29 September 2017

    It was a pleasure having you as our guest at Extended Stay America. We believe a well-equipped room along with the amazing service and facilities sets the tone for a wonderful visit, and we are thoroughly excited to know this was your experience. Your recommendation...More

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    About
    Amenities
    • Top amenities
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Self-Serve Laundry
    • Airport Transportation
    • Room amenities
    • Microwave
    Details
    • Price range
    • US$59 - US$77 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Non-Smoking Rooms
    • Number of rooms
    • 138
    • Reservation Options
    • TripAdvisor is proud to partner with Extended Stay, Booking.com, Priceline, Expedia, Travelocity, Hotels.com, getaroom.com, TripOnline SA, Orbitz, Hotwire and Cancelon so you can book your Extended Stay America - Austin - Round Rock - North reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Texas >
    • Round Rock
    • Also Known As
    • Extended Stayamerica Round Rock, Tx Hotel Round Rock ,
    • Extended Stay Round Rock ,
    • Round Rock Extended Stay
    Add Photo Photos
    Traveller (36)
    Room & Suite (9)
    Dining (1)
    Hotel & Grounds (29)
    Bathroom (5)
    Nearby
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    Nearby Attractions
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    Questions & Answers
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    Room Tips
    "Ask for a full size ref.....apparently a few of the rooms have this."
    Read review
    "checkyour bedding, check on holes in mattress cover and check for hair and check to see if your mattress is..."
    Read review
    "train noise is loud at all hours. staff seems disinterested in helping guests."
    Read review
    "Don't Waste Your Money"
    Read review
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