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Hilton Garden Inn Austin/Round Rock

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Traveller (22)
Room & Suite (54)
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Overview
  • Excellent53%
  • Very good22%
  • Average13%
  • Poor8%
  • Terrible4%
Travellers talk about
“front desk”(67 reviews)
“salt grass”(10 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Family Rooms
3 Star Hotel
All hotel details
Additional information
Offers from Hilton Garden Inn Austin/Round Rock
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Garden Inn Austin/Round Rock
Special Offer: Double Points, Every Stay
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Rooms
1 Jul2 Jul
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1 room, 2 adults, 0 children
Standard Room
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Reviews (559)
There are newer reviews for Hilton Garden Inn Austin/Round Rock
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Traveller rating
284
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72
46
27
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284
122
72
46
27
Show reviews that mention
All reviewsmade to order breakfastfront desksalt grasssaltgrass steakhousecracker barrelgreat hotelvolleyball tournamentparking lotroom was cleangreat staffbreakfast was deliciouspleasant stayhotel stafffresh fruiteasy accessenjoyed my staygreat customer service
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31 - 35 of 551 reviews
Reviewed 10 February 2018

We picked this hotel because it was a choice for the soccer tournament we were attending. This hotel was offering a great rate that included a full breakfast and was near local popular restaurants. We did have a little trouble getting our group block confirmed...More

Review collected in partnership with Hilton Garden Inn
Thank kristencors
Response from Brandon C, General Manager at Hilton Garden Inn Austin/Round RockResponded 18 February 2018

That’s the greatest compliment to great service. Mind changing! Thanks for the review. Thank you for staying at the Hilton Garden Inn Austin Round Rock

Reviewed 7 February 2018

We traveled to Roundrock with our club soccer team. When we went downstairs for breakfast, they had reserved tables for our group to be able to dine together. The hotel lobby was a great place for us to meet up and visit as a large...More

Review collected in partnership with Hilton Garden Inn
Thank Y226GAjenniferh
Response from Brandon C, General Manager at Hilton Garden Inn Austin/Round RockResponded 18 February 2018

Thank you for choosing Hilton Garden Inn Austin Round Rock. We are delighted to serve you. We enjoy giving our guests great service experiences. In a time in our society where customer service is a dying art; it’s very much alive and thriving here!

Reviewed 27 January 2018 via mobile

This was the best cost benefit hotel I've stayed ever. It's beautiful, very comfortable and cozy, staff is so nice. The breakfast was well served, the room and other areas very clean. I highly recommend this hotel.

Thank fabi_alex
Response from Brandon C, General Manager at Hilton Garden Inn Austin/Round RockResponded 29 January 2018

Thank you for your glowing review of your stay and the staff services provided by the Hilton Garden Inn Austin Round Rock. It is our pleasure to serve you. We hope you will return soon!

Reviewed 22 January 2018

This hotel say was the worst that I've ever had, the heater in my room didn't work, the food in the hotel restaurant was microwaved, my room had a plumbing issue that flooded my bathroom to the carpet, I had to clean it up myself...More

Review collected in partnership with Hilton Garden Inn
Thank E5515JF
Response from Brandon C, General Manager at Hilton Garden Inn Austin/Round RockResponded 23 January 2018

We are very sorry to hear that you were displeased with your stay. We certainly never want any of our guests to have a bad experience. I also apologize that the email you received was interpreted as if we were blaming you for eating with...More

Reviewed 21 January 2018

Amazing hotel with great staff and location!! The hotel staff truly understands how to provide excellent customer service! The Salt Grass steakhouse within walking distance of the hotel is a nice perk.

Review collected in partnership with Hilton Garden Inn
Thank edwardhS6003ZQ
Response from Brandon C, General Manager at Hilton Garden Inn Austin/Round RockResponded 23 January 2018

Thank you for your comments regarding your stay and service. We are very thankful you were pleased and look forward to your return.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Restaurant
Hotel Amenities
Free Parking
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Banquet Room
Conference Facilities
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Outdoor pool
Hot Tub
Details
Price range
US$106 - US$205 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Family Hotel in Round Rock
#10 Business Hotel in Round Rock
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$106 - US$205 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Family Hotel in Round Rock
#10 Business Hotel in Round Rock
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (22)
Room & Suite (54)
Dining (19)
Pool & Beach (8)
Business Centre & Event Rooms (7)
Questions & Answers
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Tanisha H
8 January 2018|
AnswerShow all 2 answers
Response from Paul J | Reviewed this property |
6-10. You will pay unless you have status with Hilton. I’m a Diamond member so take the breakfast instead of points option.
1
Vote
flea1227
30 November 2016|
AnswerShow all 4 answers
Response from marcusb325 | Reviewed this property |
yes if you just google hotel it should bring up new pictures of hotel. If that doesn't work just call hotel directly and im sure the manager can email you a picture of one of the newly remodeled rooms.
0
Votes
sandee3
3 March 2016|
AnswerShow all 3 answers
Response from Sandra J | Reviewed this property |
We enjoyed a clean comfortable room , quiet and certainly Hilton-grade. The staff are extra courteous, a $10 breakfast available in Pavilion (nice too). There were little touches, like a Keurig in the room. I personally... More
1
Vote
Room Tips
"I would give service, sleep quality and rooms a five, but the feature above is not working."
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"Call in advance to ensure they have your information. Don't rely on your app"
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"Top floor, furthest away from the elevator is very quiet"
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"Ask for top floor"
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