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The ada room was nice, hotel staff friendly and they were all very accommodating. After my elderly father experiencing first hand traumatic experience of both he and my mothers rescue by canoe with their dog , it was nice to find a home base to...More
Response from Brent H, General Manager at SpringHill Suites Austin Round RockResponded 12 September 2017
Thank you for staying with us and for taking the time to review our hotel. We continue to be astounded by the stories of the evacuees that we have taken in from areas impacted by Hurricane Harvey. The thoughts and prayers of the staff...More
Extremely pleased with our stay at Springhill Suites. The atmosphere was very pleasant and the bed was one of the most comfortable beds I've slept in. The hot breakfast was excellent and had a variety of choices. I gave this a 5 star rating.
Response from Brent H, General Manager at SpringHill Suites Austin Round RockResponded 8 September 2017
Thank you for staying with us and for taking the time to review our hotel! We appreciate your kind words about the hotel and we hope to see you again when you return to Round Rock.
My family stayed at this hotel for 4 nights. It was WONDERFUL! Great sized rooms, clean breakfast, and Mary at the front desk was helpful with everything we needed during the day! Excellent price and close to so much. We will def be staying here...More
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Response from Brent H, General Manager at SpringHill Suites Austin Round RockResponded 24 July 2017
Wow! Thank you for the terrific review. It was a pleasure to have you stay with us! We hope to see you again soon.
We enjoyed staying here. Room was great and the mattress was wonderful! Had a great night's sleep. Close to shopping and eating spots. Would definitely book a room here again. Meet all our needs and then some.
Response from Brent H, General Manager at SpringHill Suites Austin Round RockResponded 20 July 2017
Thank you for staying with us and for taking the time to review our hotel. We appreciate you taking the time to share feedback about your stay and we hope to see you again soon.
The place is not clean!!!!!!!!!!! VERY DISAPPOINTED There was black hair all over the floor and the pillow cases had not been changed. Staff was not very friendly. What a shame!!! Won't be referring anyone hereMore
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Response from Brent H, General Manager at SpringHill Suites Austin Round RockResponded 19 July 2017
I am very sorry to see that your stay did not go as planned. As cleanliness and friendliness are top priorities at our hotel, it is obvious that we did not meet your expectations or our own during your particular stay. Thank you...More
well they were just in the news, shut down fir Legionaires disease; I'm guessing people have gotten bedvugs there. just a hunch. lots of maintenance deferral and sanitation issues and bedbugs would be par
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"The room we had on the first floor was excellent."