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SpringHill Suites Austin Round Rock

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187 Reviews from our TripAdvisor Community

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There are newer reviews for SpringHill Suites Austin Round Rock
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Showing 186: English reviews
Level Contributor
3 reviews
Reviewed 3 weeks ago via mobile

Thanks to Dee at Front desk for taking care of our points and making our stay enjoyable! Nice clean facilities along with a great staff make this a favorite when visiting Austin! Add some body balls and foam rollers in the workout room for extra credit.

Helpful?
Thank thekingEd
Brent H, General Manager at SpringHill Suites Austin Round Rock, responded to this review

thekingEd, Thank you for staying with us and for taking the time to review our hotel! We appreciate your feedback and hope to see you again soon. Sincerely, Brent H. General Manager More 

Dallas, Texas
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 weeks ago via mobile

I stayed at this hotel for 2 nights while in town for business and it was nice and clean. The staff was friendly and the hotel is located right off of 35 and there are plenty of restaurants and stores close by.

Helpful?
Thank t y
Brent H, General Manager at SpringHill Suites Austin Round Rock, responded to this review

t y, Thank you for staying with us and for taking the time to review our hotel! We appreciate your feedback and look forward to serving you again the next time that you return to Round Rock. Brent H. General Manager More 

texas
Level Contributor
42 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 22 October 2016 via mobile

I was so nervous about staying at a hotel off the interstate highway, but as soon as I walked in and saw the modern and clean lobby I felt better. Check in was easy and the staff friendly. The snack area had great selection including non and alcoholic beverages. My daughter picked a complimentary lollipop from a beautiful lollipop bouquet... More 

Helpful?
Thank ladynfamous
Brent H, General Manager at SpringHill Suites Austin Round Rock, responded to this review

Thank You Ladynfamous! We greatly appreciate you taking the time to let us know about your stay. I am happy to hear that you enjoyed the lollipops, your clean guest room and the modern amenities we offer. If your travels do return you to Round Rock, we look forward to being your hotel of choice! Thank You, Brent H. More 

Winston Salem, North Carolina
Level Contributor
3 reviews
Reviewed 21 October 2016

I had a really bad traveling experience last Monday from Denver to Austin. It not only was a bad traveling day, but I had been away from my family for already 6 days and had another 5 to go and my dad's birthday was that Monday when I arrived and he had passed 10 years before. So, needless to say... More 

Helpful?
Thank donnatseronis13
Brent H, General Manager at SpringHill Suites Austin Round Rock, responded to this review

Thank You Donna T, We greatly appreciate you taking the time to let us know about your stay experience. I am so delighted to hear that Dee was able to help turn your day around. I will be sure to let her know the impact she had on you and thank you for sharing your experience with us. We look... More 

Dayton, Nevada
Level Contributor
3 reviews
3 hotel reviews
Reviewed 21 October 2016

Great customer service---from front desk check in (special mention for Dee) to solving problems quickly ( Kara-Ops. Manager); plus always cleaning and polishing and everywhere. Atmosphere is cordial and friendly, and staff always willing to help. If you have work with Dell, ask for the Dell rate---lower than AAA or senior discount.

Helpful?
Thank bthiel2016
Brent H, Manager at SpringHill Suites Austin Round Rock, responded to this review

bthiel2016, Thank you for staying with us and for taking the time to review our hotel! Thank you for recognizing Kara and Dee for their service! It was a pleasure to have you stay with us and we hope to see you again soon. Sincerely, Brent H. General Manager More 

2 reviews
Reviewed 18 October 2016 via mobile

My visit was great!!! The breakfast was awesome...great variety. My room was nice and clean. Lastly...Ms. Dee was the sweetest lady...so helpful, pleasant and friendly. She made sure my coworkers and I were well taken care of. I will definitely visit again when I'm in the area.

Helpful?
Thank Kem D
Brent H, General Manager at SpringHill Suites Austin Round Rock, responded to this review

Kem D, Thank you for staying with us and for taking the time to review our hotel! I am glad to see that Dee made an impact on your stay! We appreciate your feedback and hope to see you again soon. Sincerely, Brent H. General Manager More 

1 review
Reviewed 18 October 2016 via mobile

I want to thank Ms. Dee for all her help today. I travel frequently for business and most desk employees are friendly but don't usually go out of there way to make you comfortable. She was so helpful and when one of my coworkers lost her phone she went out of her way to assist and even made a follow... More 

Helpful?
Thank Tracy D
Brent H, General Manager at SpringHill Suites Austin Round Rock, responded to this review

Tracy D, Thank you for staying with us and for taking the time to review our hotel! It was a pleasure to have you here and we hope to see you again soon. Sincerely, Brent H. General Manager More 

1 review
Reviewed 16 October 2016 via mobile

The hotel & staff were first rate! It was a nice clean facility & the staff couldn't have been more accommodating! Miss Dee was the lady that checked me in & checked me out 3 days later. She was great!

Helpful?
Thank Jeff R
Brent H, General Manager at SpringHill Suites Austin Round Rock, responded to this review

Good Morning Jeff R: Thank you so much for taking the time to let us know how much you enjoyed your stay. I will be sure to pass along your kind words to Ms. Dee. We sincerely appreciate you staying with us and hope that we will have the opportunity to host you again in the near future! Thank you,... More 

Montreal, Canada
Level Contributor
3 reviews
Reviewed 16 October 2016

This was a great hotel in the Round Rock / Austin area. The staff was super friendly and easy going. Check in and out was a breeze. Located in the heart of Round Rock with tons of great restaurants nearby. If your heading to this area, definitely check out the SpringHill Suites at 2960 Hoppe Trail.

Helpful?
Thank MikePawlus88
Brent H, General Manager at SpringHill Suites Austin Round Rock, responded to this review

Good Morning MikePawlus88: Thank you so much for providing us with your honest feedback. We're so happy to hear that you enjoyed our convenient location and friendly staff. I hope that we will have the opportunity to host you again in the near future. Thank You, Brent H. More 

1 review
Reviewed 15 October 2016

Staff is very friendly and accommodating . Would like to specifically mention Dee, She is excellent! knows the hotel well and goes out of her way to make your stay smooth and enjoyable. There is a variety of restaurants and bars within walking distance..from the very fancy, to fast food. The hotel is located well so you can get on... More 

Helpful?
Thank Jon H
Brent H, General Manager at SpringHill Suites Austin Round Rock, responded to this review

Thank You Jon H! We appreciate you taking the time to let us know how much you enjoyed your stay. I will be sure to pass along your kind words to Ms. Dee! We sincerely hope that we will get to host you again in the near future. Thank you, Brent H. More 

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about SpringHill Suites Austin Round Rock

Address: 2960 Hoppe Trail, Round Rock, TX 78681
Region: United States > Texas > Round Rock
Price Range: $130 - $198 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Austin Round Rock 3*
Number of rooms: 104
Reservation Options:
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Also Known As:
Springhill Suites Austin Round Rock Hotel Round Rock
Springhill Suites Round Rock
Hotel Style:
#11 Business Hotel in Round Rock
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Questions & Answers

Questions? Get answers from SpringHill Suites Austin Round Rock staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A sign hanging from the ceiling near the elevators would assist those people with memory, etc.problems.”
 of 5 bubbles Vista_Sultans, 1 Dec 2016 | Read review
“Any room any area I think would be great.”
 of 5 bubbles 267lucyf, 29 Nov 2016 | Read review
“Be careful coming off of I-35 South so as not to miss hotel entrance”
 of 5 bubbles texastravelpr0, 10 Nov 2016 | Read review
“A place to stay, really no view but plenty of restaurants close.”
 of 5 bubbles bthiel2016, 20 Oct 2016 | Read review
“enjoy the breakfast!”
 of 5 bubbles Alberto636, 7 Sep 2016 | Read review
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