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Holiday Inn Express Round Rock

HIExpress.comUS$97*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
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Holiday Inn Express Round Rock
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130 Reviews from our TripAdvisor Community

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Showing 127: English reviews
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Plano, Texas
Reviewed 1 week ago NEWvia mobile

The date I stayed was the same day as UT Austin's graduation and I couldn't find any decent hotels with the reasonable price. So I decided to stay in Round Rock since I had to travel to North next day. The location was actually very convenient. There is a Premium Outlet mall near by. The purpose of my visit was...

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Helpful?
Thank cocobeans88
Vancouver, Washington
Reviewed 3 weeks ago

In town for a wedding. We had points for two rooms and paid for one. The hotel is being renovated which doesn't usually bother me but this one did. The room had a different layout which wasn't bad, but it definitely could use the renovation. It was clean but the room smelled and one had to hold down the handle...

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Helpful?
Thank ada11s
IHGService, Guest Relations Manager at Holiday Inn Express Round Rock, responded to this review

Hello ada11s! Thank you for your feedback regarding your stay at Holiday Inn Express Austin Round Rock, TX. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate that you find our location to be convenient. However, I'm sorry we fell below your expectation because of the renovation, room smell and the...

Reviewed 11 April 2017

I stayed at this hotel back in February and have written and called them a dozen times and they just got back to me now, April 11th. I had a complaint that I booked a room online for $175 and when I got to the hotel, the rude woman at the counter told me that the room is no longer...

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Helpful?
Thank Eileen M
Ajijic, Mexico
Reviewed 7 April 2017 via mobile

Undergoing renovations during our stay. Though we were not disturbed, we felt short-changed. Breakfast in temporary room with bad food. Pool not functioning which was disappointing. We stayed in a room not yet renovated, which was awful with stained carpet; toilet handle came off; as well toilet holder; bath did not drain well; 1st night smoke alarm went off constantly...

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Helpful?
Thank ireneinmexico
IHGService, Guest Relations Manager at Holiday Inn Express Round Rock, responded to this review

Hello ireneinmexico, Thank you for staying with us and for leaving a review. It is unfortunate that you were not able to fully enjoy your stay with us due to the breakfast selection, the condition of the pool and the smoke alarm that malfunctioned. Please accept our sincerest apologies for any inconvenience these may have caused you. Your comments are...

Austin, Texas
Reviewed 20 February 2017

I have been I IHG club remember for years. I was told oh that don't matter if you not a gold member. When I made the reservation I was not told they were renovating. So we had to go in the back of the hotel once inside there holes all in the walls, plastic everywhere. No room service at all...

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Helpful?
Thank torshaw
IHGService, Guest Relations Manager at Holiday Inn Express Round Rock, responded to this review

Hello torshaw! First of all, thank you very much for your recent stay at our Holiday Inn Express Austin Round Rock, TX and for being an IHG Rewards Club member. I am so sorry to see you did not enjoy your overall experience with us, especially with customer service, cleanliness and the lack of hot water. We will address these...

Sachse, Texas
Reviewed 25 October 2016

I stayed here one night to attend a family event in the area. Their entrance was under construction so entry and parking is on the side and back of the property. The parking lot was quite dark. The wifi was non existent. I had business to do while traveling and could not do it. They said "the router is down...

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Helpful?
Thank cdavis924
IHGService, Guest Relations Manager at Holiday Inn Express Round Rock, responded to this review

Dear cdavis924, Thank you for staying with us and for leaving a review. I am happy that you found our staff commendable. However, it is unfortunate that the on- going renovation and internet service was a let down. Please accept our sincerest apologies for any inconvenience these may have caused you. Rest assured that your comments have been noted and...

Kenai, Alaska
Reviewed 12 October 2016

I stay in Holiday Inns at least 100 nights a year for their reliability, great customer service, and higher standards than most chains I run across. I checked into this one and was given a room that had bare wires sticking out and no smoke detector. I work in safety every day and am not okay with this. Was offered...

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Helpful?
1Thank hagells
IHGService, Guest Relations Manager at Holiday Inn Express Round Rock, responded to this review

Dear hagells, Thank you for taking time to share your experience with us. I am sorry to hear that you did not fully enjoy your time in our hotel. We take comments such as these very seriously and would like to follow up with you. I have sent you a private message in an effort to obtain more information. I...

Houston, Texas
Reviewed 3 October 2016

Somehow I ended up in accessible room but it was fine. I just didn't understand why they have the sink outside the bathroom and the front desk lady told me all rooms are like that. Basic breakfast and clean rooms. I did not like how one of the irresponsible dog owners lets his dog jump on total strangers and the...

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1Thank SomeDudeFromHouston
Reviewed 23 August 2016

For a quick overnight stay, it served the purpose but I wasn't blown away and may opt for a different hotel in the area next time. The hotel staff were all very nice and polite. The breakfast selections were good but the biscuits were extremely hard from being left under the heat lamp. Everything in the room felt damp but...

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Helpful?
1Thank Jessica R
IHGService, Guest Relations Manager at Holiday Inn Express Round Rock, responded to this review

Dear Jessica R, Thank you for your feedback regarding your stay at Holiday Inn Express Austin Round Rock, TX. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about our staff and the breakfast selection. However, we’re sorry we fell below your expectation regarding the room cleanliness, carpet...

Austin, Texas
Reviewed 4 August 2016

Stayed early week, not crowded. Front desk staff very helpful with reservations, crib in room when we arrived. Average breakfast fare, reasonably price. Chuy's is located in front parking lot, Salt Grass and Rudy's barbecue are also located immediate area. Easy off and on I 35, Suite/Queen size double was very large, cool air. Recommend

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Helpful?
Thank rrcer
Amy P, Director of Sales at Holiday Inn Express Round Rock, responded to this review

Thank you so much for your review of our hotel. We value your feedback, and I am pleased to hear you enjoyed your stay with us. We hope you will visit us again.

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
We love fresh, we love new, we love our hotel and, we love you! That is why our staff will be working around the clock to make our transition from a Holiday Inn Hotel & Suites into a Holiday Inn Express as smooth as possible. The Express brand was created for families and business travelers alike. The anticipated completion date for our conversion will be early to mid-June. We feel confident that this conversion will be a success, thanks to our wonderful guests and staff. This property was a recipient of The Intercontinental Hotels Group Quality Excellence Award. The Holiday Inn Austin-Round Rock is where luxury, convenience and affordability await you. We offer our guests quality accommodations in beautifully decorated spacious suites. Every guest is welcomed by our friendly, professional staff who is dedicated to making each stay a pleasant, safe, and memorable experience.Our property is conveniently located in the heart of the sports capital of Texas. The Holiday Inn Hotel and Suites is located on IH 35 N, just minutes from several major employment and recreation sites. Dell Computers, Texas State University, Teco Westinghouse, Cypress Semiconductors, Dell Diamond (home of the Round Rock Express baseball team), Old Settler s Park, the new Round Rock Premium Outlet mall are all within just 5 miles of the Holiday Inn. To add to the convenience factor, we have several wonderful restaurants that border the hotel. ... more   less 

Additional Information about Holiday Inn Express Round Rock

Address: 2340 N Interstate 35, Round Rock, TX 78681-2012
Region: United States > Texas > Round Rock
Price Range: $145 - $205 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Round Rock 3*
Number of rooms: 91
Reservation Options:
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Also Known As:
Holiday Inn Express Round Rock Hotel Round Rock
Holiday Inn Round Rock
Round Rock Holiday Inn
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Questions & Answers

Questions? Get answers from Holiday Inn Express Round Rock staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“don't stop here”
torshaw, 19 Feb 2017 | Read review
“No real idea - it was quiet on the 1st floor.”
francoisb794, 20 Jul 2016 | Read review
“Stay at the holiday inn that's a half mile north.”
Lehotelconnoisseur, 22 Jun 2016 | Read review
“My room with the sticky floor was on the 3rd floor, so avoid the 3rd floor.”
UTLAWgrad, 6 May 2016 | Read review
“Air conditioner is right next to bed in 201 and had to be shut down during the night as it was too noisy.”
Sky61, 10 Dec 2015 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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