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Comfort Suites Lake Ray Hubbard

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67 Reviews from our TripAdvisor Community

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There are newer reviews for Comfort Suites Lake Ray Hubbard
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Showing 67: English reviews
Lufkin, Texas
Reviewed 16 February 2016

WE were in Rowlett for my son's hospital stay and all the folks at this motel were very helpful and the hotel is very clean with a great breakfast. This is the place to stay in the Rowlett area. The best value and rooms for your money.

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Helpful?
Thank JRCZAR
CSLakeRayHubbard, Guest Relations Manager at Comfort Suites Lake Ray Hubbard, responded to this review

Thank you for sharing this heartfelt review of our hospitality and accommodations. We are glad that you found the majority of your experience to be satisfactory. I am so glad that you enjoyed the breakfast and the service. We are all looking forward to your next visit and hope it will be just as enjoyable.

Iowa City, Iowa
Reviewed 6 February 2016

We will not stay here again, we had stayed here 4 times in the past, but this time we were very disappointed! I know the breakfast comes with the price of the room, but to have 4 out of 5 mornings the same bacon and eggs is a bit much, we also found a bug in our room and when...

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Helpful?
3Thank Joanna S
CSLakeRayHubbard, Guest Relations Manager at Comfort Suites Lake Ray Hubbard, responded to this review

Your review is greatly appreciated, though it is very disappointing to learn of the bad impression we made with the state of our accommodations. I want to assure you that we respond promptly to pest alerts with expert extermination services and also treat to deter pests on a regular scheduled basis. Your comments help us to see where we need...

Dallas, Texas
Reviewed 9 January 2016

Two weeks ago today an EF-5 tornado came thru Garland and Rowlett. Over 1100 homes were totally destroyed and hundreds more deemed uninhabitable. Residents had to find somewhere to stay and many chose to stay at this location due to the close proximity of their home. Our community has been awesome and stepped in to help everyone that has been...

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Helpful?
3Thank momof2dfw
CSLakeRayHubbard, Guest Relations Manager at Comfort Suites Lake Ray Hubbard, responded to this review

I am sorry to hear that there was a tornado that came thru your area. We sincerely apologize for the unsatisfactory experience and not caring behavior of our facility, we'll have this escalated to our management. Thank you for bringing this up to our attention we really appreciate it.

Worthing, United Kingdom
Reviewed 16 November 2015

The rooms were very spacious and clean with a seating area and good views over the lake. Staff really friendly and helpful and just a 5 minute drive to some nice restaurants on the lake and a great authentic Mexican restaurant next door. Breakfast was fine and had great waffles that you could make your self but when the items...

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Helpful?
Thank Sharon B
CSLakeRayHubbard, Guest Relations Manager at Comfort Suites Lake Ray Hubbard, responded to this review

I am glad to know that you enjoyed your stay with us except for some issues with our facilities. Thank you for your feedback, rest assured that everything you shared is forwarded to our management to have them look into and resolve immediately. We hope to see you again on your next visit in the area.

A TripAdvisor Member
Santa Cruz, California
1 review
Reviewed 15 November 2015 via mobile

We were moved to two different rooms until finally settled into a decent room. All rooms have a very strong odor and gross. It was too late to look for another hotel. The gal in the front desk is nice, but I wouldn't recommend this hotel to anyone. Online pictures are very deceiving!

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Helpful?
Thank A TripAdvisor Member
CSLakeRayHubbard, Guest Relations Manager at Comfort Suites Lake Ray Hubbard, responded to this review

We sincerely apologize about your unsatisfactory experience with our accommodations. Thank you for your feedback rest assured that everything you shared will be forwarded to our management to have them look into it and resolve immediately. We hope that you can still give us another chance to prove how much we value your business.

Ann Arbor
Reviewed 7 October 2015

We really enjoyed our stay in this Comfort Suites on the shore of Lake Ron Hubbard. Liz checked us in and out, and was very friendly and helpful with directions to nearby park areas with lake access. We picked this hotel because it was right on our route (we did not want to go all the way into Dallas) and...

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Helpful?
Thank Nancy B
CSLakeRayHubbard, Guest Relations Manager at Comfort Suites Lake Ray Hubbard, responded to this review

We are so glad to hear from you and to learn that we were able to give you a pleasant, comfortable and convenient experience. We seek to give each guest a very comfortable and accommodating experience and we are thrilled to hear of our success in this ambition. I especially appreciate the compliments you've given to our staff and the...

Rockwall, Texas
Reviewed 15 September 2015 via mobile

We wanted to stay as close as possible to Lake Ray Hubbard and needed a pet friendly hotel. There are only 2 options: Comfort Suites on the Rowlett side and La Quinta on the Rockwall side. We actually spent a few nights at each, and while La Quinta is 5 minutes closer to more dining and shopping options (in Rockwall),...

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Helpful?
Thank LtColRiley
CSLakeRayHubbard, Guest Relations Manager at Comfort Suites Lake Ray Hubbard, responded to this review

It is a key ambition of ours to ensure that pet friendly never equates to a lower level of service and cleanliness and I’m glad that you found our efforts to be successful. It is very rewarding to hear from you on this matter and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable...

Abilene, Texas
Reviewed 6 September 2015

Yes, you can barely see the lake from the hotel, but that wasn't a problem. Staying a long weekend at the lake, this was a great location. Close to a lot of things to do. The room was fine. Soft beds and cold a/c. The breakfast was the usual free CS. Don't be picky, it's free. All the staff was...

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Helpful?
Thank Garry H
CSLakeRayHubbard, Guest Relations Manager at Comfort Suites Lake Ray Hubbard, responded to this review

We appreciate that you've the time to rate our hotel and to explain your experience. It means so much to us to hear of the success of our staff efforts to provide a comfortable and accommodating experience. We are very happy to learn that your stay was so comfortable, and we hope to see you again soon!

Rowlett, Texas
Reviewed 11 August 2015 via mobile

I stayed here due to it being close to where I was going the hotel lobby is extremely nice. Checked into the room couldn't get the door open the handle would only work one way. The floor below the ac was falling through. Other than those issues the hotel was okay it did have laundry facilities and the staff was...

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Helpful?
Thank denad55
CSLakeRayHubbard, Guest Relations Manager at Comfort Suites Lake Ray Hubbard, responded to this review

We appreciate that you've taken the time to share the ways that we have impressed you and the ways that we can improve. We also appreciate your comments regarding the ways that we can improve upon the guest experience in our hotel and we want you to know that the matters you mentioned are being addressed. We greatly appreciate the...

Denton, Texas
Reviewed 20 July 2015

I believe it is only fair to say that i have never stayed at this hotel. I made a reservation sight unseen based on its location. They claim they were situated overlooking the lake. This could not have been further from the truth. The hotel is situated along Interstate 30 which is alongside the lake. The hotel itself is facing...

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Helpful?
Thank FDuphrane D
CSLakeRayHubbard, Guest Relations Manager at Comfort Suites Lake Ray Hubbard, responded to this review

Thank you for sharing your experience, and I am so sorry to learn that we failed to meet your expectations of quality service and accommodations. Know that your voice is important to us and that we are working hard to address these issues and improve upon the guest experience. Thank you again for taking the time to share your experience...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Breakfast Available
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Comfort Suites Lake Ray Hubbard

Address: 8701 E. Interstate - I-30, Rowlett, TX 75088
Region: United States > Texas > Rowlett
Price Range: $118 - $180 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites Lake Ray Hubbard 2.5*
Number of rooms: 62
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Also Known As:
Comfort Suites Lake Ray Hubbard Hotel Rowlett
Comfort Suites Rowlett
Rowlett Comfort Suites
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Suites Lake Ray Hubbard staff and other travellers.
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Questions? Get answers from Comfort Suites Lake Ray Hubbard staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you are a light sleeper, you should request a quieter room as the property is right off of IH 30.”
 of 5 bubbles kathyg780, 26 Oct 2016 | Read review
“Nice Tex Mex place around the corner Alejandro's”
 of 5 bubbles 655peterp, 3 Mar 2016 | Read review
“Our room faced the Interstate, but was very quiet.”
 of 5 bubbles JRCZAR, 16 Feb 2016 | Read review
“Ask for a room overlooking the lake”
 of 5 bubbles 681NancyB, 7 Oct 2015 | Read review
“Third floor rooms on the east side can see the lake”
 of 5 bubbles Garry1, 5 Sep 2015 | Read review
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