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Holiday Inn Express Hotel & Suites Royse City - Rockwall Area

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Traveller (3)
Room & Suite (11)
Dining (7)
Overview
  • Excellent62%
  • Very good24%
  • Average7%
  • Poor2%
  • Terrible5%
Travellers talk about
“front desk”(22 reviews)
“highway side”(2 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2 Star Hotel
All hotel details
Offers from Holiday Inn Express Hotel & Suites Royse City - Rockwall Area
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Offers from Holiday Inn Express Hotel & Suites Royse City - Rockwall Area
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Reviews (118)
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27
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LanguageEnglish
70
27
9
3
6
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All reviewsfront deskarea restaurantshighway sidegreat customer serviceenjoyed our stayhotel is cleanrecommend this hotelthe breakfast areawe've stayedlate checknice stayrooms are largeair conditionereasy accessbed was comfortablegreat place to stayrossy
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1 - 5 of 115 reviews
Reviewed 26 February 2018 via mobile

Standard hotel. My mattress was not great & curtains a bit worn but great breakfast! Single elevator crammed at peak check out time so plan for that if you are in a hurry. Fitness center bare minimum but equipment good.More

Thank 737openroad
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Royse City - Rockwall AreaResponded 12 March 2018

Hi 737openroad! Thanks for choosing us for your trip in Royce city and sharing your thoughts! While we're very glad that you enjoyed our breakfast buffet, I'm very sorry about the issues on the comfort of our mattress, update of room curtains, elevator service, and...More

Hotel's Favourite
Reviewed 23 August 2017 via mobile

Royse city's Holiday inn is like most of the Holiday inn's. It's clean and comfortable. What makes Royse city's Holiday inn special, is the staff. We stayed for three 3 weeks in a row on business, just going home for the week ends. And the...More

1  Thank rfassler
Response from HIERoyseCity, General Manager at Holiday Inn Express Hotel & Suites Royse City - Rockwall AreaResponded 24 August 2017

Rfassler We really appreciate your kind review. We are so thankful you allowed us to take care of you while here on business. Yes Rossy and Gloria are truly exceptional. We love having them as part of our team. I will happily share your comments...More

Reviewed 23 January 2018

Check-in was 1/11/18 and check-out was 1/15/18. We checked in to the queen suite, pet friendly, room in the early evening after a 5.5 hour drive from Kansas. At first glance everything seemed to be in order. We were given linens for the pull out...More

Thank alexandragrant8229
Response from HIERoyseCity, General Manager at Holiday Inn Express Hotel & Suites Royse City - Rockwall AreaResponded 29 January 2018

Thank you for contacting us about your experience at the Holiday Inn Express Royse City - Rockwall TX. I am sorry to read that your stay was not exceptional because of some issues, particularly with the general upkeep of the room, pullout couch and bathroom...More

Reviewed 27 December 2017

We came through in early Dec and stopped randomly for the night. Rossy was working the front desk and was beyond pleasant to make sure we were comfortable. I wish I could hire her. Holiday Inn has a jewel there. If ever I'm going back...More

Thank Gina H
Response from HIERoyseCity, General Manager at Holiday Inn Express Hotel & Suites Royse City - Rockwall AreaResponded 29 December 2017

Good Morning Gina H It was great reading all of you wonderful comments. We thank you for taking time to tell us about your stay with us. I have shared your comments with Rossy as well.

Reviewed 7 November 2017 via mobile

I like staying here each time I'm in the area. The rooms are nice and clean and the Lobby and dinning area also this location is just surrounded by shop's and restaurants. The outdoor pool is nice and Rossy at the front desk is very...More

Thank arod484753
Response from HIERoyseCity, General Manager at Holiday Inn Express Hotel & Suites Royse City - Rockwall AreaResponded 8 November 2017

Arod484753 Thank you for all of your kind words. We really appreciate you taking the time to tell us about your recent stay with us. I am glad to hear that Rossy takes such good care of you. We hope to see you again soon...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Dry Cleaning
Self-Serve Laundry
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Hot Tub
Details
Price range
US$104 - US$147 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$104 - US$147 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (3)
Room & Suite (11)
Dining (7)
Pool & Beach (3)
Questions & Answers
Ask a question
Brody S
1 September 2014|
Answer
Response from Sherrie Lynn M | Property representative |
Hello! We do have a service we can call for you and they price the trip at a discount for using our hotel. Please feel free to call me directly should you need more information and or have more questions. Kind Regards... More
0
Votes
Room Tips
"Pick an odd numbered room; they face away from the interstate and are quieter."
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"We had top floor. Quiet."
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"Rossy is the Best !"
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"The hotel is well positioned and I would keep my car out front if security is a question because of the..."
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