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SureStay Hotel by Best Western Sonora

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270 Highway 277 N, Sonora, TX 76950-2200
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (25)
Room & Suite (9)
Dining (5)
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Updated 06/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 06/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#3 of 5 hotels in Sonora
Location
Cleanliness
Service
Value
This hotel in Sonora, Texas offers free hot breakfast with eggs made to order, free Internet access, seasonal outdoor pool, large truck parking area, a true, southwest Texas Favorite! This is the ideal lodging for both leisure and business travelers. Hotel guests will experience superior customer service and graceful accommodations while traveling along the Interstate 10 corridor between El Paso and Houston. Popular local attractions near the hotel include the famous Caverns of Sonora, Lake Amistad, Devil's River State Natural Area and Ft. McKavett State Historic Park. Each guest room features cable television with four HBO(R) channels, free high-speed Internet access, as well as a microwave and refrigerator for in room snacks. A complimentary full, hot breakfast with eggs made to order is offered each morning. Additional amenities include a seasonal, outdoor swimming pool, exercise facility and free parking. Make a reservation today at the SureStay Hote Sonora!
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Golf course
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Parking
Wifi
Outdoor pool
Breakfast buffet
Vending machine
Meeting rooms
BBQ facilities
Convenience store
Non-smoking hotel
Outdoor furniture
Picnic area
24-hour front desk
Express check-in / check-out
Dry cleaning
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Safe
Microwave
Refrigerator
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
English
339Reviews1Q+A4Room tips
Traveller rating
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Popular mentions
John H wrote a review 11 Oct
Phoenix, Arizona109 contributions40 helpful votes
The following are owner issues, not staff A reservation was made thru the 800 # that day, and agent had a challenge finding it, never mind not recognizing a frequent traveler program member of Best Western. - 1st room assigned was dirty and not cleaned at all. - 2nd room had been cleaned and we checked in, but found microwave, sink, shower and toilet seat all needing cleaning. - The carpeting had stains. - I advised desk and she apologized and said they only had one housekeeper- - None of the trash receptacles were emptied by 5 pm when we checked in or overnight when we left - The exterior of the AC unit outside the door was falling off, as were many others. ------------------------------------------------------------------------------------------------------------------------------ They did slightly discount the room at checkout, but it was still a disappointment. This is not a huge town and there must be people willing to work. Sure Stay & Best Western can and must do better
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Date of stay: October 2021
Rooms
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Sleep Quality
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Response from Ronnie Salazar, General Manager at SureStay Hotel by Best Western Sonora
Responded 1 week ago
John, I am so sorry we failed to meet your expectations. We are currently working on making our property be at its best again. I do hope you decide to give us another chance if you happen to travel our way.
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dansanchez2006 wrote a review Feb 2021
Kempner, Texas2 contributions
Hotel's Favourite
The town is small, it’s snowing where it is unheard of. There are possibly 3 places to stay and thwy are all booked; so I ask for a room. The kind young lady tells me there is nothing left. The only light is that there is a man looking at a room currently and he has not made up his mind. He comes back and staes “there is only one bed” so the lady informs him of possible places to go. That was my blessing that day! The roads were all frozen over on I10 this day and kinds of accidents. I was able to stay in a place that was safe, clean and warm. Thanks to you all. 23 year veteran thanks you. Vr
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Review collected in partnership with Best Western
Date of stay: February 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
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leesE3451AI wrote a review Sep 2021
Bronx, New York1 contribution
Staff very helpful and professional Room wasn’t fully functional with lighting WiFi and other electrical outlet issues Just need upgrades overall and more cleaning staff The location is off interstate 10 but nothing around
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Review collected in partnership with Best Western
Date of stay: September 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
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Response from Ronnie Salazar, General Manager at SureStay Hotel by Best Western Sonora
Responded 1 week ago
Thank you for your review we are working on getting our rooms up to guest expectations. We do hope you decide to stay with us again if you happen to travel our way!
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55ngonz wrote a review Sep 2021
1 contribution
The odor in that room was very unpleasant the top sheet was dirty, no personal in the breakfast area, no selection of items to choose from only coffee and cereal overall experience was completely unexpected
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Review collected in partnership with Best Western
Date of stay: September 2021
Value
Rooms
Location
Cleanliness
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Sleep Quality
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Response from Ronnie Salazar, General Manager at SureStay Hotel by Best Western Sonora
Responded 1 week ago
Thank you for your review! I am sorry to hear your stay was not great. Please know our team is working on getting our rooms and breakfast back to its greatness. We do hope you decide to choose to stay with us again.
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Thomas wrote a review Aug 2021
Mesa, Arizona11 contributions1 helpful vote
Would rather stay in the car. Broken electrical outlets, broken non-fussing toilet, no charging stations, broken lights between the beds had to unplug so light could be turned off. No cover on the overhead light in bathroom. I have photos upon request.
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Review collected in partnership with Best Western
Date of stay: August 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
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Response from Ronnie Salazar, General Manager at SureStay Hotel by Best Western Sonora
Responded 25 Aug 2021
Thank you for taking the time to write your review. We are truly saddened that your experience at the hotel was greatly disappointing and not what you’ve initially expected when you booked the reservation. Certainly not the kind of quality experience we would want our guests to be proud of. We strive for complete guest satisfaction and we are displeased that your experience fell short of that standard during your stay. Your feedback is greatly appreciated and will be looking into with our staff to ensure that situations like this won't happen again. We hope that you will reconsider and give us another chance to provide you an experience that is truly excellent in all aspects.
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PRICE RANGE
US$90 - US$122 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sonora best western
FORMERLY KNOWN AS
SureStay Hotel Sonora
LOCATION
United StatesTexasSonora
NUMBER OF ROOMS
54
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Frequently Asked Questions about SureStay Hotel by Best Western Sonora
Which popular attractions are close to SureStay Hotel by Best Western Sonora?
Nearby attractions include Old Ice House Ranch Museum (0.8 km) and Eaton Hill Nature Center (0.7 km).
What are some of the property amenities at SureStay Hotel by Best Western Sonora?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
What food & drink options are available at SureStay Hotel by Best Western Sonora?
Guests can enjoy free breakfast and barbeque facilities during their stay.
Is parking available at SureStay Hotel by Best Western Sonora?
Yes, free parking is available to guests.
What are some restaurants close to SureStay Hotel by Best Western Sonora?
Conveniently located restaurants include Pit Stop BBQ, Sutton County Steakhouse, and La Mexicana Restaurante.
Are there opportunities to exercise at SureStay Hotel by Best Western Sonora?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at SureStay Hotel by Best Western Sonora?
Yes, dry cleaning and self serve laundry are offered to guests.
Are pets allowed at SureStay Hotel by Best Western Sonora?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does SureStay Hotel by Best Western Sonora offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Is SureStay Hotel by Best Western Sonora accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.