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Extended Stay America Houston - The Woodlands

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Traveller (26)
Room & Suite (31)
Dining (2)
Overview
  • Excellent17%
  • Very good4%
  • Average12%
  • Poor12%
  • Terrible55%
  • 24 Mar 2018
    “Stay Somewhere Else”
  • 9 Feb 2018
    “Only stay if you want drugs or prostitutes”
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150 Valley Wood Dr Just West of N. Fwy Service Road and North of Sawdust, Spring, TX 77380-3542 See on map
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Hotel
Family Rooms
Kitchenette
Multilingual Staff
2.5 Star accommodation
Additional information
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Reviews (89)
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86 results
Traveller rating
15
4
10
11
46
Traveller type
Time of year
LanguageEnglish
15
4
10
11
46
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1 - 5 of 86 reviews
Reviewed 29 April 2018 via mobile

Was here just for a few nights but the staff here is so nice, they are so helpful. The rooms were small but cozy, they aren’t very expensive so don’t expect the most but they do what they can. I always see them walking around...More

Thank guerray1278
Response from 00esa, Manager at Extended Stay America Houston - The WoodlandsResponded 30 April 2018

Matt, thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Thanks for choosing our hotel,...More

Reviewed 7 April 2018

SO SO Hotel... you may be surprised when you get to room & have to go back to front desk for items you need for cooking ! even coffee pot ! they MAY OR MAY NOT HAVE silverware ! they vary as I have found...More

Review collected in partnership with Extended Stay
Thank rmuellner56922
Response from 00esa, Manager at Extended Stay America Houston - The WoodlandsResponded 9 April 2018

Thank you for being our guest. Although you liked most aspects of our hotel, we are sorry for falling short of your expectations for a perfect stay. Your feedback regarding lack of kitchenware is shared with the appropriate individuals in an effort to provide better...More

Reviewed 24 March 2018

When I arrived, the room was not made up, the sheets were not on the bed and the garbage had not been dumped. They assigned another room to me which seemed okay at first. Although the room has a microwave, sink, refrigerator and range, there...More

Thank Alan R
Response from 00esa, Manager at Extended Stay America Houston - The WoodlandsResponded 26 March 2018

Alan, thank you for taking the time to share your comments. Our goal is to provide excellent service, so we apologize this was not your experience. Your concerns have been shared with the management team, and we are following up to determine where we went...More

Reviewed 21 March 2018 via mobile

I loved this hotel. Especially the staff The ladies at checkin are very pleasant and friendly. The management is Fantastic! Great internet service, breakfast included. Laundry room was very convenient. Housekeeping did a superb job cleaning my room. Felt very safe as the had security...More

Thank John A
Response from 00esa, Manager at Extended Stay America Houston - The WoodlandsResponded 21 March 2018

John, thanks for your gracious review of Extended Stay America. Our highest priority is making sure you have a comfortable and carefree stay, and we're glad we could make that happen for you. We loved having you as our guest and look forward to welcoming...More

Reviewed 14 March 2018

I have bed-bug bites all over my body from sleeping one night at this filth of an hotel. I booked this room on Priceline.com and is a shame that they endorse/support these type of health hazard hotels.More

Review collected in partnership with Extended Stay
Thank 562richardi
Response from 00esa, Manager at Extended Stay America Houston - The WoodlandsResponded 20 March 2018

Thank you for being our guest and for taking time to leave feedback. Please know that we have strict policies and procedures in place to prevent issues of this nature. However, we would appreciate additional information to identify the room you occupied so we may...More

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About
Description
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those More guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Breakfast included
Free High Speed Internet (WiFi)
Air Conditioning
Laundry Service
Microwave
Multilingual Staff
Non-Smoking Hotel
Self-Serve Laundry
Wheelchair Access
Pool
Beachfront
Free Parking
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Room Service
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms
Hotel class
Contact Information
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms
Number of rooms
141
Price range
US$45 - US$61 (Based on Average Rates for a Standard Room)
Formerly known as
Crossland Economy Studios
Also Known As
Extended Stayamerica Houston - The Woodlands Hotel Spring
,
Spring Extended Stay
Location
United States > Texas > Texas Gulf Coast > Spring
Hotel class
Contact Information
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms
Number of rooms
141
Price range
US$45 - US$61 (Based on Average Rates for a Standard Room)
Formerly known as
Crossland Economy Studios
Also Known As
Extended Stayamerica Houston - The Woodlands Hotel Spring
,
Spring Extended Stay
Location
United States > Texas > Texas Gulf Coast > Spring
Photos
Traveller (26)
Room & Suite (31)
Dining (2)
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Questions & Answers
Ask a question
elbantastico
29 March 2015|
AnswerShow all 2 answers
Response from Edson M | Reviewed this property |
My room did. Good luck.
0
Votes
Room Tips
"Avoid this hotel completely!"
rickydandleesajd
18 Sep 2017
Read review
"Dirty dishes and noise on ground floor"
mymilestogo
25 Mar 2017
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"Higher floors have better views"
333betsym
27 Aug 2016
Read review
"To ensure a good room, get back in your car and go elsewhere."
ScottyWood1927
21 Aug 2015
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