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Extended Stay America Houston - The Woodlands

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Traveller (26)
Room & Suite (31)
Dining (2)
Overview
  • Excellent17%
  • Very good4%
  • Average11%
  • Poor12%
  • Terrible56%
24 Mar 2018
“Stay Somewhere Else”
9 Feb 2018
“Only stay if you want drugs or prostitutes”
AMENITIES
Free Wifi
Breakfast included
Non-Smoking Rooms
Kitchenette
Multilingual Staff
Wheelchair Access
Self-Serve Laundry
2 Star accommodation
All hotel details
Additional information
Offers from Extended Stay America Houston - The Woodlands
Special Offer: Save up to 10% TODAY!
Hotel deals
Offers from Extended Stay America Houston - The Woodlands
Special Offer: Save up to 10% TODAY!
Hotel deals
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Rooms
26 Aug27 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (88)
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1 - 5 of 86 reviews
Reviewed 29 April 2018 via mobile

Was here just for a few nights but the staff here is so nice, they are so helpful. The rooms were small but cozy, they aren’t very expensive so don’t expect the most but they do what they can. I always see them walking around...More

Thank guerray1278
Response from 00esa, Manager at Extended Stay America Houston - The WoodlandsResponded 30 April 2018

Matt, thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Thanks for choosing our hotel,...More

Reviewed 7 April 2018

SO SO Hotel... you may be surprised when you get to room & have to go back to front desk for items you need for cooking ! even coffee pot ! they MAY OR MAY NOT HAVE silverware ! they vary as I have found...More

Review collected in partnership with Extended Stay
Thank rmuellner56922
Response from 00esa, Manager at Extended Stay America Houston - The WoodlandsResponded 9 April 2018

Thank you for being our guest. Although you liked most aspects of our hotel, we are sorry for falling short of your expectations for a perfect stay. Your feedback regarding lack of kitchenware is shared with the appropriate individuals in an effort to provide better...More

Reviewed 24 March 2018

When I arrived, the room was not made up, the sheets were not on the bed and the garbage had not been dumped. They assigned another room to me which seemed okay at first. Although the room has a microwave, sink, refrigerator and range, there...More

Thank Alan R
Response from 00esa, Manager at Extended Stay America Houston - The WoodlandsResponded 26 March 2018

Alan, thank you for taking the time to share your comments. Our goal is to provide excellent service, so we apologize this was not your experience. Your concerns have been shared with the management team, and we are following up to determine where we went...More

Reviewed 21 March 2018 via mobile

I loved this hotel. Especially the staff The ladies at checkin are very pleasant and friendly. The management is Fantastic! Great internet service, breakfast included. Laundry room was very convenient. Housekeeping did a superb job cleaning my room. Felt very safe as the had security...More

Thank John A
Response from 00esa, Manager at Extended Stay America Houston - The WoodlandsResponded 21 March 2018

John, thanks for your gracious review of Extended Stay America. Our highest priority is making sure you have a comfortable and carefree stay, and we're glad we could make that happen for you. We loved having you as our guest and look forward to welcoming...More

Reviewed 14 March 2018

I have bed-bug bites all over my body from sleeping one night at this filth of an hotel. I booked this room on Priceline.com and is a shame that they endorse/support these type of health hazard hotels.More

Review collected in partnership with Extended Stay
Thank 562richardi
Response from 00esa, Manager at Extended Stay America Houston - The WoodlandsResponded 20 March 2018

Thank you for being our guest and for taking time to leave feedback. Please know that we have strict policies and procedures in place to prevent issues of this nature. However, we would appreciate additional information to identify the room you occupied so we may...More

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About
Amenities
Top amenities
Breakfast included
Free High Speed Internet (WiFi)
Hotel Amenities
Breakfast included
Wheelchair Access
Multilingual Staff
Self-Serve Laundry
Room amenities
Microwave
Details
Price range
US$47 - US$66 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Budget Hotel in Spring
#8 Quaint Hotel in Spring
Room types
Kitchenette, Non-Smoking Rooms
Details
Price range
US$47 - US$66 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Budget Hotel in Spring
#8 Quaint Hotel in Spring
Room types
Kitchenette, Non-Smoking Rooms
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Traveller (26)
Room & Suite (31)
Dining (2)
Questions & Answers
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elbantastico
29 March 2015|
AnswerShow all 2 answers
Response from Edson M | Reviewed this property |
My room did. Good luck.
0
Votes
Room Tips
"Avoid this hotel completely!"
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"Dirty dishes and noise on ground floor"
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"Higher floors have better views"
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"To ensure a good room, get back in your car and go elsewhere."
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