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Residence Inn Houston Sugar Land

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Traveller (10)
Room & Suite (9)
Dining (1)
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Overview
  • Excellent61%
  • Very good22%
  • Average8%
  • Poor5%
  • Terrible4%
Travellers talk about
“late checkout”(3 reviews)
“front desk”(14 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
3 Star Hotel
All hotel details
Additional information
Offers from Residence Inn Houston Sugar Land
Special Offer: Member Rates
Hotel packages
Hotel deals
Offers from Residence Inn Houston Sugar Land
Special Offer: Member Rates
Hotel packages
Hotel deals
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Nearby Hotels
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Reviews (105)
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All reviewsassistant managerlate checkoutfront deskwafflesbedroom suitesugar landin a heart beatroom was cleanhotel roomstaff was friendlyhouston areawould stay here againnice stayfirst floorerininnsmattress
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1 - 5 of 101 reviews
Reviewed 1 week ago

As a Gold member I was usually offered a courtesy upgrade but this day they said that due to the lack of internet they were unable to offer the upgrade. Ok, I said! They gave a normal room but for my surprise when I opened...More

Thank mattos_family
Reviewed 14 January 2018

I stayed at this hotel 1/8-11/18. I've stayed at this hotel about once per year for the past several years. Things have gone completely downhill. The old manager was great. Is there even a manager there now? The reason I ask is that the 'Manager...More

Thank charliegreer
Reviewed 8 December 2017

The management of this hotel is excellent and very attentive to the guests. Especially Alicia Thompson, the Sales Manager. She is always willing and very attentive to the needs of the guests from the first day the guest checks in. She really did an excellent...More

Thank josejavier0327
Response from General M, General Manager at Residence Inn Houston Sugar LandResponded 11 December 2017

Hello Jose, Thank you for your kind remarks regarding your recent stay. We are delighted to read that our team as well as our accommodations were able to meet and exceed your expectations. It was a pleasure to have you as our guest and look...More

Reviewed 26 October 2017

The staff at this property are excellent. They provide excellent service to their guests. I was on business and become ill in the middle of the night. They allowed me a late checkout, did not,rush me out, and allowed me to recover so I was...More

Thank Lauramd799
Response from General M, General Manager at Residence Inn Houston Sugar LandResponded 30 October 2017

Laura, Thank you for staying with us and providing your feedback. We appreciate the great review. Positive feedback empowers us. Our staff takes great pride in what they do and I will share this great feedback with them. We are esteemed you had a pleasant...More

Reviewed 6 September 2017

My husband and I, our daughter and son-in-law and 2 small grandchildren shared a 2 bedroom suite several days due to mandatory Hurricane evacuation. The lodging was clean, spacious and comfortable. The entire staff was friendly and helpful, from manager and front desk to the...More

Thank FtBendGal
Response from General M, General Manager at Residence Inn Houston Sugar LandResponded 7 September 2017

Thank you for your kind remarks regarding your recent stay. We are delighted to read that our team as well as our accommodations were able to meet and exceed your expectations. It was a pleasure to have you as our guest and look forward to...More

View more reviews
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About
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Breakfast included
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Dry Cleaning
Laundry Service
Self-Serve Laundry
Meeting Rooms
Multilingual Staff
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Hot Tub
Tennis Court
Details
Price range
US$109 - US$173 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Business Hotel in Stafford
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$109 - US$173 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Business Hotel in Stafford
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (10)
Room & Suite (9)
Dining (1)
Pool & Beach (1)
Questions & Answers
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Room Tips
"Go to the Homewood Suites directly across the parking lot."
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"Best service from all the team"
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"Love the one bedroom suites"
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"1st floor rooms are big two bedroom and handicapped, pet friendly."
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