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Hampton Inn & Suites Stephenville

309 reviews
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Traveller (15)
Room & Suite (21)
Dining (3)
Overview
  • Excellent59%
  • Very good19%
  • Average11%
  • Poor8%
  • Terrible3%
Travellers talk about
“cookies”(13 reviews)
“very nice hotel”(10 reviews)
“fitness room”(5 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Bar/Lounge
2.5 Star Hotel
All hotel details
Offers from Hampton Inn & Suites Stephenville
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
12 Mar13 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (309)Write a Review
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Traveller rating
180
59
34
26
10
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LanguageEnglish
180
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34
26
10
Show reviews that mention
All reviewscookiesvery nice hotelfitness roomwalk in showerhot tubcomplimentary breakfastcomfortable bedgreat place to staytarleton state universityindoor poolrooms are cleanin townstay there againair conditionerstaff was very friendlywafflestexas
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21 - 25 of 309 reviews
Reviewed 27 August 2017 via mobile

Friendly staff. Our room was newly redone. Had a few flaws. Hair dryer not hung yet. Towel hooks were hung over the picture instead of under. Lots of white construction dust but plenty of apologies with even a note in the room. One of the...More

Thank 155rancher
Response from Scott T, General Manager at Hampton Inn & Suites StephenvilleResponded 21 September 2017

Thank for your feedback! It means a lot to us. Our construction is almost done, so hopefully when you return all will be complete. Thanks again.

Reviewed 17 August 2017 via mobile

Arrived around 3. Never a good sign when a hotel has a door propped open on the side. Bugs... hot hallways are usually the result. I was optimistic because the workers had it propped and after all it's a Hampton Inn. I have been with...More

Thank Jenene C
Response from Scott T, General Manager at Hampton Inn & Suites StephenvilleResponded 18 August 2017

Thanks you for your feed back. I am sorry! You are absolutely right about everything you said. We are working on our service skill with new Team Leaders and as you also pointed out our property is being refurbished. This not is excuse to give...More

Reviewed 14 August 2017

The staff was great, but the condition of the hotel was way below expectations. The hallways were hot, and seemed to not have air condition. The smell of paint was strong and just in general dirty. The elevator kept breaking.More

Review collected in partnership with Hampton
Thank M7660TLkareng
Response from Scott T, General Manager at Hampton Inn & Suites StephenvilleResponded 16 August 2017

I am very sorry for your recent experience at our hotel and any inconvenience it may have cost you. You are absolutely right, we are under renovations and we do apologize for the dust. Hopefully the next time you come to Stephenville we will have...More

Reviewed 9 August 2017

Qualify Room for the Price with pool/hot tub, fitness room and breakfast included as well as complimentary yummy cookies and coffee/tea included all day and bottle water and chips when you register. Stay was very good

Review collected in partnership with Hampton
Thank X757NQpennyp
Response from Scott T, General Manager at Hampton Inn & Suites StephenvilleResponded 16 August 2017

Thank you so much for your kind words. We really appreciate it! We are always trying to improve and give the best service possible to our Guests. We look forward to your return. Thanks again.

Reviewed 2 August 2017

bathroom not cleaned (at least not cleaned very well). Multiple comments to front desk staff yield no solutions or offers. Just a very generic and ungenuine "sorry about that". I need to use up another 23 characters to submit.More

Review collected in partnership with Hampton
Thank JustChillin13
Response from Scott T, General Manager at Hampton Inn & Suites StephenvilleResponded 4 August 2017

I am very sorry about your recent experience at our hotel. I am looking into this matter and I want to express our deepest apologies for any inconvenience we might have caused you. Please rest assured that we will continue to look into this matter...More

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13456762
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Breakfast included
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Self-Serve Laundry
Dry Cleaning
Laundry Service
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Bar/Lounge
Hot Tub
Indoor pool
Details
Price range
US$94 - US$147 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$94 - US$147 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (15)
Room & Suite (21)
Dining (3)
Pool & Beach (1)
Business Centre & Event Rooms (2)
Questions & Answers
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James B
11 November 2015|
Answer
Response from Violet B | Reviewed this property |
It is pet friendly and there are rollaway bed available; gotta reserve that bed because they have only few
0
Votes
Room Tips
"There was some little girls softball team lodging at the property. So this may have just been a bad timing..."
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"Pick a room at the end for the least amount of noise. A south room will get less road noise as well."
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"request the back side of the hotel"
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"Quietest rooms are at the end of the hallways. If you check in online ahead of time, you can select your..."
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