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Hampton Inn & Suites Stephenville

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Traveller (18)
Room & Suite (21)
Dining (3)
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Overview
  • Excellent59%
  • Very good19%
  • Average11%
  • Poor8%
  • Terrible3%
Travellers talk about
“cookies”(14 reviews)
“very nice hotel”(10 reviews)
“fitness room”(5 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2 Star Hotel
All hotel details
Offers from Hampton Inn & Suites Stephenville
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hampton Inn & Suites Stephenville
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (315)
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Traveller rating
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36
26
10
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181
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36
26
10
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All reviewscookiesvery nice hotelfitness roomwalk in showerhot tubcomfortable bedscomplimentary breakfasttarleton state universitythe loopwonderful staffgreat place to stayindoor pooleach morningnice roomin townstay there againair conditioner
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31 - 35 of 315 reviews
Reviewed 2 August 2017

bathroom not cleaned (at least not cleaned very well). Multiple comments to front desk staff yield no solutions or offers. Just a very generic and ungenuine "sorry about that". I need to use up another 23 characters to submit.More

Review collected in partnership with Hampton
Thank JustChillin13
Response from Scott T, General Manager at Hampton Inn & Suites StephenvilleResponded 4 August 2017

I am very sorry about your recent experience at our hotel. I am looking into this matter and I want to express our deepest apologies for any inconvenience we might have caused you. Please rest assured that we will continue to look into this matter...More

Reviewed 21 July 2017

This was not a pleasant experience. At a minimum, I expected a room with a mini refrigerator and microwave. I did not have one in my assigned room. When I requested a refrigerator, the front desk personnel claimed she had maintenance to deliver one to...More

1  Thank Joe L
Reviewed 15 July 2017

The staff provided early check-in since we were in town for a funeral. The room was ready and clean at the promised time. The breakfast offered a wide selection and was still hot even though we arrived towards the end of the timeframe. I definitely...More

Review collected in partnership with Hampton
Thank 636janiec
Reviewed 9 July 2017

Broken elevator, ice machine, and key pad on the side door which resulted in that door remaining propped open. Pool and pool area dirty along with the pool bathroom being broken. The carpet was very dirty and the hallways and stairwells stunk.

Review collected in partnership with Hampton
1  Thank johnrY7138PK
Reviewed 5 July 2017

Not overly impressed. The room was not very clean. We brought in sanitizing wipes to surface clean. knobs and switches and surfaces needed attention. There was a bit of excrement on the side of the toilet seat. I didn't take a picture because ew gross....More

Thank vvgogh
Response from Scott T, General Manager at Hampton Inn & Suites StephenvilleResponded 7 July 2017

I am very sorry about your recent experience at our hotel. I have am looking into this matter and I want to express our deepest apologies for any inconvenience we might have caused you. Please rest assured that we will continue to look into this...More

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Most Booked Properties in Stephenville, TX
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Self-Serve Laundry
Dry Cleaning
Laundry Service
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$95 - US$157 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$95 - US$157 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (18)
Room & Suite (21)
Dining (3)
Pool & Beach (1)
Business Centre & Event Rooms (2)
Questions & Answers
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James B
11 November 2015|
Answer
Response from Violet B | Reviewed this property |
It is pet friendly and there are rollaway bed available; gotta reserve that bed because they have only few
0
Votes
Room Tips
"There was some little girls softball team lodging at the property. So this may have just been a bad timing..."
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"Pick a room at the end for the least amount of noise. A south room will get less road noise as well."
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"request the back side of the hotel"
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"Quietest rooms are at the end of the hallways. If you check in online ahead of time, you can select your..."
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