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Hyatt Place Houston/Sugar Land

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Hyatt Place Houston\/Sugar Land
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418 Reviews from our TripAdvisor Community

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There are newer reviews for Hyatt Place Houston/Sugar Land
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Showing 408: English reviews
Tyler, Texas
Reviewed 15 September 2016

Love this Hyatt! They really are amazing at making your stay an excellent experience! The food to the drinks are really good! I feel relaxed and rested staying here. Maybe invest into building an indoor pool that's bigger than the outside one! 😉 Love it all!!! Thanks Hyatt sugar land

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Helpful?
Thank I9999QIrandyc
Marilyn T, Manager at Hyatt Place Houston/Sugar Land, responded to this review

You are so very welcome!! Thank you so much for the great shout out here in TripAdvisor. We appreciate the time you put into writing this review. Please come back and stay with us again! Regards, Marilyn Torres Assistant General Manager

Longview, Texas
Reviewed 12 September 2016

Excellent location. Fantastic room. Comfortable beds, linens and pillows. Extremely clean and well appointed. The man who checked us in was fantastic. Described amenities quickly & thoroughly and was very professional and kind. Would come back in a heartbeat!

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Helpful?
Thank PJMoore96
Marilyn T, Manager at Hyatt Place Houston/Sugar Land, responded to this review

Thank you for your great shout out in TripAdvisor. We are glad you liked us and appreciate your recommendation. We will be delighted with your visit once again. Please come back and visit soon. Regards, Marilyn Torres Assistant General Manager

Overland Park, United States
Reviewed 11 September 2016

I loved staying here. I returned to visit with friends and to have easy access to LifeTime fitness. This hotel offered those options in addition to very friendly and helpful staff. Daily breakfast offers options for the very healthy with plenty of protien and healthy carb options to doughnuts-variety is nice!

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Helpful?
Thank Lynnette L
Marilyn T, Manager at Hyatt Place Houston/Sugar Land, responded to this review

We truly appreciate the time you put to write this wonderful review and share it with other travelers around the world. We are happy to hear you loved staying with us and that you actually chose us again while in Sugar land. We hope you come back again in the near future. Regards, Marilyn Torres Assistant General Manager

Vancouver, Canada
Reviewed 8 September 2016

during my 2 weeks stay! The front staff was very polite.Cable also went out! The breakfast fruit salad was rotten.I had a really bad experience in this hotel.we were locked behind the door at least 12 times due to door lock problem.the sheet and room was very dirty.very smelly room.Assistant manager did not want to take care of issue. i...

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1Thank 59taherehs
Winston Salem, North Carolina
Reviewed 6 September 2016

This hotel's location is very well located in a secluded area, yet close to shopping and nice restaurants. It's clean and the decor is very modern. Staff could be a little bit friendlier, but it's always a pleasure to stay here. It's my second time here.

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Helpful?
Thank Ozi A
Marilyn T, Manager at Hyatt Place Houston/Sugar Land, responded to this review

We are happy to hear that your stay with us was pleasurable. Your comments and remarks are appreciated and will definitely be shared with the rest of the staff. In the name of the Hyatt Place Sugar land team, I apologize if we were not friendly enough. It is our hope to have you back again, and please if you...

Fort Worth, Texas
Reviewed 6 September 2016

I have stayed at this hotel before. Rooms are excellent and clean. It is in great area. Loved the breakfast. It was more than you can ask for. Best value for the money. Will definetly recommend to friends and family.

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Thank 477khurramp
Marilyn T, Manager at Hyatt Place Houston/Sugar Land, responded to this review

We are thankful for the great review you shared through TripAdvisor. your loyalty and recommendation with your friends and family is greatly appreciated. we will be happy to have you again in the near future. Regards, Marilyn Torres Assistant General Manager

Easthampton, Massachusetts
Reviewed 5 September 2016

Will likely visit again. Great for romantic visit. Or a quiet restful place away from the hustle and bustyle of life Was a welcome delight with great staff. An in-house restaurant would have been perfect

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Thank Joyce O
Marilyn T, Manager at Hyatt Place Houston/Sugar Land, responded to this review

We are happy to hear that you enjoyed your stay at the Hyatt Place Sugar Land. We appreciate the time you took to share your comments. Because we are a select service hotel, we unfortunately do not have a restaurant, but I hope you tried our gallery market menu that is open 24/7. If you didn't get to enjoy it,...

Reviewed 2 September 2016 via mobile

Upon arrival we were greeted, checked in, and served at the bar by Reggie!! He is professional and fun all at the same time! He helped us during our stay and everyday we were there we looked forward to his arrival to work. The rooms are very comfortable and the lake view is very nice! We will be back! Reggie...

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Thank piscean225
Marilyn T, Manager at Hyatt Place Houston/Sugar Land, responded to this review

We are delighted to hear that your stay with us was Awesome! Reggie got really happy and was thankful for such a wonderful review. It will be our pleasure to have you back again soon. Thanks again for sharing your experience. Regards, Marilyn Torres Assistant General Manager

Reviewed 1 September 2016

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Thank kennetht162
Marilyn T, Manager at Hyatt Place Houston/Sugar Land, responded to this review

Victoria, Texas
Reviewed 31 August 2016

Staff was super nice and accommodating. Room was spacious and clean. Very quiet and relaxing stay. Good Variety and tasty breakfast. Drinks from bar were good as well. We will definitely stay there again!

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Thank 410jamyeb
Marilyn T, Manager at Hyatt Place Houston/Sugar Land, responded to this review

We are happy to hear that you had a great time with us at the Hyatt Place Sugar land. We appreciate your detailed and amazing review. We will be delighted to have you with us again. Thank you again for such a great review. Regards, Marilyn Torres Assistant General Manager

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Pool
  • Bar/Lounge
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Restaurant
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Free Breakfast
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Banquet Room
  • Breakfast Available

Additional Information about Hyatt Place Houston/Sugar Land

Address: 16730 Creek Bend Dr, Sugar Land, TX 77478
Region: United States > Texas > Texas Gulf Coast > Sugar Land
Price Range: $152 - $283 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hyatt Place Houston/Sugar Land 3*
Number of rooms: 214
Reservation Options:
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Also Known As:
Hyatt Place Houston/Sugar Land Hotel Sugar Land
Hotel Style:
#1 Green Hotel in Sugar Land
#2 Family Hotel in Sugar Land
#3 Business Hotel in Sugar Land
#5 Romantic Hotel in Sugar Land
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Questions & Answers

Questions? Get answers from Hyatt Place Houston/Sugar Land staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floor, ask for a view of the lake”
 of 5 bubbles Ryansma33, 29 Sep 2016 | Read review
“Room with a lake view is nice”
 of 5 bubbles Work2Travel2014, 10 Jul 2016 | Read review
“Get the lakeview. It's worth it and only 10 more as I see on the reservations.”
 of 5 bubbles Natster396, 5 Jul 2016 | Read review
“Facing the river.”
 of 5 bubbles AshaU_13, 26 Apr 2016 | Read review
“Rooms with X01 are a bit larger.”
 of 5 bubbles Stan5107, 20 Nov 2015 | Read review
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