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Clean bed sheets and cover
Tv was good size and worked.
Felt I was in a clean room in a safe area and safe hotel.
Non attentive front desk worker
While drifting off to sleep, I was awoken by...More
We stayed for one night after 9 hour travel. We came tired. What we find here: first of all a very clean room and bathroom. It's not a luxury room but with all essentials. Confortable beds and pillows. It has the typical kind of hotel...More
Response from MJP101569, General Manager at Holiday Inn Express Sugar LandResponded 2 April 2017
Dear 1969ViajeroFrecuente, thank you for taking the time to share your feedback. we are very pleased to hear that you have found our services and facilities to your satisfaction. We will be looking forward to welcome you back to The Holiday Inn Express-Sugar Land on...More
After a long drive, this was a very convenient stop directly off freeway. The rooms are clean, comfortable and have what you need for a short stay. The breakfast is complimentary and more than adequate. The thing that impressed us most was the wonderful customer...More
Had to make a family emergency and had to get to MD Anderson asap. This was an unexpected trip and we needed a decent place to sleep before heading home. It was close to midnight when I found this hotel on my smart phone and...More
Terrible service. Our reservations were wrong. We didn't get the room we needed the first night. A/C did not work in one of the rooms. The rooms with 2 beds are not queen beds, they are full size beds.More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Sugar LandResponded 18 June 2017
Thank you for staying with us and for bringing your concern to our attention. I’m very sorry to hear about your experience on your recent stay. I would like to address this with you further and have sent you a private message in...More
US$91 - US$124 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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