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30/07/2017 31/07/2017
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    Extended Stay America - Houston - Sugar Land

    13420 Southwest Fwy, (Highway 59), Sugar Land, TX 77478-3521
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    Best prices for your stay
    30/07/2017 31/07/2017
    US$66
    US$66
    US$66
    Traveller (23)
    Room & Suite (25)
    Dining (4)
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    Overview
    • Excellent44%
    • Very good12%
    • Average8%
    • Poor15%
    • Terrible21%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Non-Smoking Hotel
    Fitness centre
    Kitchenette
    Pets Allowed
    Wheelchair Access
    Meeting Rooms
    Laundry Service
    Self-Serve Laundry
    2.5 Star Hotel
    All hotel details
    Offers from Extended Stay America - Houston - Sugar Land
    Special Offer: Save up to 10% TODAY!
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    Holiday Inn Express Sugar Land
    91 reviews
    #7 of 9 hotels in Sugar Land
     
    Hyatt Place Houston/Sugar Land
    568 reviews
    #1 of 9 hotels in Sugar Land
     
    Drury Inn & Suites Houston Sugar Land
    150 reviews
    #5 of 9 hotels in Sugar Land
     
    Hilton Garden Inn Houston / Sugar Land
    511 reviews
    #4 of 9 hotels in Sugar Land
     
    Rooms
    30 Jul31 Jul
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (108)
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    1 - 5 of 108 reviews

    Reviewed 3 days ago

    I travel a lot for medical reasons for my brother and this hotel has been one of the best stays so far. Breanna at the front desk was amazing. She really went the extra mile to make sure that my brothers stay was the best...More

    Review collected in partnership with Extended Stay
    Thank H3278NBdavidw
    Response from 00esa, General Manager at Extended Stay America - Houston - Sugar LandResponded 2 days ago

    Thank you for your review filled with so many kind comments! We are thrilled to read you and your brother had a great stay at Extended Stay America - Houston - Sugar Land. We appreciate you mentioning our staff, especially Breanna. She is a true...More

    Hotel's Favourite
    Reviewed 24 October 2016

    My room was clean and the service was excellent. The staff was very friendly and understanding. The whole staff met my needs in a timely manner.I stayed there for three weeks and the whole time was a good experience. I felt comfortable. I strongly recommend...More

    Thank Lasheena R
    Response from Manager_11525, Manager at Extended Stay America - Houston - Sugar LandResponded 11 November 2016

    The team and I appreciate your remarks. I am glad you were pleased with the cleanliness of your room and the customer service provided by our staff. It also good to know you received consistent service and accommodation for the three weeks you stayed with...More

    Reviewed 1 week ago

    Took 15 mins to check me in, i think it was something new. After I got to my room 20 mins later someone knocked and asked if i checked in...Of course I did? 30 minutes later same person came back to ask me if I...More

    Thank Jamal P
    Response from 00esa, General Manager at Extended Stay America - Houston - Sugar LandResponded 1 week ago

    Jamal, it was disappointing to read your comments concerning your stay at our hotel. Please accept our apologies, as we never mean to upset our guests in any way, and we definitely failed in this attempt. We can assure you that what you experienced is...More

    Reviewed 3 weeks ago

    the location was great but thats where it ended. the hotel was old and dated. the breakfast was usually cold coffee and stale muffins. the elevator by my room broke the first night so i had to use the stairs and with a bum hip,...More

    Thank johnkB2587TR
    Response from 00esa, General Manager at Extended Stay America - Houston - Sugar LandResponded 3 weeks ago

    Thank you for your feedback. Please accept my apology for not meeting your expectations and for the inconvenience it caused. I have shared your feedback with my team in an effort to improve our service and facilities moving forward. For any further queries regarding any...More

    Reviewed 3 weeks ago

    This property needs to be cleaned. There were roaches in every room but one that we were switched to. In the You bd, bathroom, kitchen, etc. Front desk personnel tried to accommodate but the problem got worse (put us in a room with roches and...More

    Review collected in partnership with Extended Stay
    Thank kitaking35
    Response from 00esa, General Manager at Extended Stay America - Houston - Sugar LandResponded 3 weeks ago

    Thank you for your candid evaluation. We are sorry we failed to provide you the clean and comfortable suite you expected. What you encountered should not have happened as we have regular treatments from a professional service to ward off the type of unwanted visitors you mentioned....More

    Holiday Inn Express Sugar Land
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    Drury Inn & Suites Houston Sugar Land
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    Hilton Garden Inn Houston / Sugar Land
    511 reviews
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    About
    Amenities
    • Top amenities
    • Free Parking
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Self-Serve Laundry
    • Breakfast included
    • Meeting Rooms
    • Laundry Service
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$65 - US$81 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Non-Smoking Rooms
    • Number of rooms
    • 145
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Extended Stay, Travelocity, TripOnline SA, Hotwire, Cheap Tickets and Cancelon so you can book your Extended Stay America - Houston - Sugar Land reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Texas >
    • Texas Gulf Coast >
    • Sugar Land
    • Also Known As
    • Extended Stay Deluxe Houston-Sugar Land Hotel Sugar Land ,
    • Extended Stay Sugar Land ,
    • Sugar Land Extended Stay
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    Traveller (23)
    Room & Suite (25)
    Dining (4)
    Pool & Beach (2)
    Hotel & Grounds (27)
    Bathroom (2)
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    Nearby Attractions
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    Questions & Answers
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    Room Tips
    "close to stairs since elevators were iffy"
    Read review
    "Choose rooms on the second floor. You are closer to the laundry room and snack machine. The whole hotel is..."
    Read review
    "Avoid this hotel AT ALL COSTS!"
    Read review
    "Ask to see the rooms first"
    Read review
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