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Candlewood Suites Texas City

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Candlewood Suites Texas City
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63 Reviews from our TripAdvisor Community

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Showing 62: English reviews
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Reviewed 1 week ago

Found that there were additional charges to our credit card. Contacted the hotel & was told by the "General Manager" that the charge was for Tupperware which the guest had signed for. The story changed after I stated that a mistake had been made & no one signed for any items. Then she told me that the staff counts all...

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Helpful?
Thank Helga S
Texas
Reviewed 4 weeks ago via mobile

We stayed here one night because our cruise was delayed. We were lucky to find a room because our cruise was cancelled until the next day which left a whole ship of people scrambling to find a hotel. We got one of the last rooms at a reasonable price. The hotel was very clean and the room was very accommodating...

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Thank obowman
Oklahoma City, Oklahoma
Reviewed 4 weeks ago

Ship fogged in...had to find a room....Galveston Island motels full, full, full. Finally got room at Candlewood Suites at a $159.00. Was it price gouging, don't know, beggars cannot be choosers. Glad to have a room at the last minute. It is an okay motel. Had to take a smoking allowed room and it smelled like it. No continental breakfast....

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Helpful?
Thank D H
IHGService, Guest Relations Manager at Candlewood Suites Texas City, responded to this review

Dear D H, Thank you for taking the time to write a review about your stay with us. We are hospitality professionals who pride ourselves on delivering world class experience, however, it appears we fell short of our goal on your visit. We would like to apologize for failing to meet your expectations regarding the room you were given. Reviews...

Reviewed 30 October 2016 via mobile

One of the few pet friendly hotels near LaMarque. Staff is friendly and it's conveniently located . Beds are very comfortable but on the small size, esp when your used to sleeping in a king. Does have a great outside area with 2 gas grills and if you need utensils, just ask. They literally have everything!

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Thank Rebecca S
Houston, Texas
Reviewed 20 October 2016

My family and I stayed there in August for a few days. Everything was good, worth the short drive from Galveston to save a few dollars. The night person, RIchard was friendly and always had a smile on his face as we came through the lobby late at night. He was very professional and always alert to his surroundings. Thanks...

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Thank fghuffman
Reviewed 10 October 2016 via mobile

Only stayed one night. The room was quiet but not cleaned very well. The front desk woman seemed to be one of the maids...she was nice but had a dirty unkept appearance. This hotel is in an industrial/low income residential area of town but for the price paid, i thought it was ok.

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Helpful?
Thank Snyderya
IHGService, Guest Relations Manager at Candlewood Suites Texas City, responded to this review

Dear Snyderya, Thank you so much for staying with us and for taking the time to leave us your feedback. I am pleased to know that you had a satisfactory stay at our hotel and apologize for the shortfalls you have encountered with regards to room cleanliness. Your review is vital for improving the service and quality we offer to...

Valdese, North Carolina
Reviewed 31 March 2016

Only stayed three nights. Stay was quiet. Rooms were large. The desk people were very nice. Rooms were clean. Beds were comfortable. Hotel was just off a busy highway. But everything there is off of a busy highway! Only down side no breakfast. Room had small coffee pot. Room had a kitchen. It the lobby was a small store.they did...

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1Thank Gayla C
Reviewed 25 March 2016 via mobile

We were stranded in Texas City because of a website booking screw up. We also couldn't find a replacement room because of a little league tournament. Luckily, these folks came through for us. The room was large and very comfy. It had a cook top and full sized refrigerator. If we had needed an extended stay, this would have been...

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Thank Jerion P
Reviewed 1 February 2016

I booked a room for one night for a me and two other ladies. It was for my birthday to get away for one night. I invited 4 of my friend's to stop by for food and a few laughs. We are all between the ages of 35-45 and one was in her 80's. We are all christian ladies who...

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1Thank LaTrisia J
IHGService, Guest Relations Manager at Candlewood Suites Texas City, responded to this review

Dear LaTrisia J, Thank you for taking the time to write your review. We regret to read the difficulties you had experienced particularly with the services rendered by staff. We take comments such as these very seriously and would like to follow up with you. We have sent you a private message to obtain more information. We look forward to...

Reviewed 25 December 2015 via mobile

We are very happy to find a comfortable, clean hotel for weekend visits to Galveston. Although they're onshore, it's only 20 minutes from the sea wall on the island. Basically, we trade the convenience of staying right on the island for a price that saves us $50 to $100 a night for the same category of accommodation. Clean, comfortable and...

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Helpful?
Thank Chad S

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Candlewood Suites Texas City

Address: 1700 Highway 146 N, Texas City, TX 77590-6599
Region: United States > Texas > Texas Gulf Coast > Texas City
Price Range: $128 - $186 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites Texas City 2.5*
Number of rooms: 83
Reservation Options:
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Also Known As:
Candlewood Suites Texas City Hotel Texas City
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Questions & Answers

Here's what travellers have asked, with answers from Candlewood Suites Texas City staff and other travellers.
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Questions? Get answers from Candlewood Suites Texas City staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“make sure you know that this is an "extended stay" hotel and does not offer breakfast”
 of 5 bubbles fghuffman, 19 Oct 2016 | Read review
“Central location”
 of 5 bubbles 989gaylac, 30 Mar 2016 | Read review
“Try to avoid being close to the staircase or the elevator...lots of people coming and going to the pool or lot.”
 of 5 bubbles 582cassandrab, 28 Jul 2015 | Read review
“I think that there is only one set of elevators so if you can't walk much ask to be near the elevator.”
 of 5 bubbles Beth-n-Cody, 7 Apr 2015 | Read review
“If you want what is essentially a two-room suite--with a couch on one room with a pull out bed--be sure to specify it as they consider all their rooms to be suites--even the one-room type.”
 of 5 bubbles TPGmail, 16 Mar 2014 | Read review
5 of 5