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    BEST WESTERN Mainland Inn & Suites

    10620 Emmett F Lowry Expy, Texas City, TX 77591-2658
    Hotel website
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    May 7
    May 8
    1 room, 2 adults, 0 children
    SAVE US$34 US$112*US$78*
    View Deal
    Traveller (16)
    Room & Suite (9)
    Dining (1)
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    Overview

    • Excellent30%
    • Very good28%
    • Average16%
    • Poor16%
    • Terrible7%
    1 week ago
    “Looks can be deceiving ”
    25 Feb 2017
    “Not much value”
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Fitness centre
    2.5 Star Hotel
    All hotel details
    Offers from BEST WESTERN Mainland Inn & Suites
    Special Offer: Package Deal
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    Rooms
    7 May8 May
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    1 room, 2 adults, 0 children
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    Traveller rating
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    Reviewed 19 June 2016

    We stayed here one night awaiting our cruise the next day. It is only like 20 minutes from Galveston. We arrived late, checked in, and went to our room. I asked Britney when breakfast ended and she said 10:00am. Our room was nice and we...More

    Helpful?
    Response from Devyn S, General Manager at BEST WESTERN Mainland Inn & Suites

    Dear B.L, I hope that you guys had to most amazing time on your cruise. T I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements...More

    Reviewed 14 June 2016

    Upon our arrival clerk informed me my credit card had been rejected, even while I had card rep on phone telling me I had zero balance and no rejection. Janitor was behind her and noticed not my card she was talking about!! Room had not...More

    Helpful?
    Response from Devyn S, General Manager at BEST WESTERN Mainland Inn & Suites

    I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I would like to...More

    Reviewed 12 June 2016 via mobile

    The rooms were an average room. The bed was really comfortable. The front desk staff were very nice and accommodating. The maid staff was a different story. One was in the hall fighting with her significant other on the phone and cursing. We came back...More

    Helpful?
    Response from Devyn S, General Manager at BEST WESTERN Mainland Inn & Suites

    Dear Brittany C, Thank you so much for your kind words on the comfort of our beds! We are also adding new pillows in the very soon future to enhance that comfort. I would to thank you feedback about my housekeeping staff. My staff has...More

    Reviewed 11 June 2016 via mobile

    Descent Stay,Housekeeping could be improved. There was a 18month clothing sticker on the floor when we arrived and my child 17. It was so big unsure how housekeeping missed it. Overall, descent stay for one night. We asked for extra towels they were brought up...More

    Helpful?
    Response from Devyn S, General Manager at BEST WESTERN Mainland Inn & Suites

    Dear Chun, Thank you so much for your feedback! By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back...More

    Reviewed 10 June 2016

    Really affordable but clean hotel. It included wifi and a hot breakfast -- waffles, yogurt, toast, some sausage, eggs (if you can get it fast enough), coffee, etc. It wouldn't call it delicious, but perfectly acceptable. We stayed for one night during a holiday and...More

    Helpful?
    Response from Devyn S, General Manager at BEST WESTERN Mainland Inn & Suites

    Dear Uyen, We sincerely appreciate your feedback. We would like to apologize for the inconveniences you had during your stay. We are working diligently on our breakfast and I would like more feedback on what we can do to make it more delicious. Thank you...More

    Holiday Inn Express Hotel & Suites Texas City
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    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Meeting Rooms
    • Business Centre with Internet Access
    • Multilingual Staff
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Microwave
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Hot Tub
    Details
    • Price range
    • US$79 - US$145 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    Photos
    Traveller (16)
    Room & Suite (9)
    Dining (1)
    Pool & Beach (1)
    Nearby
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    Questions & AnswersAsk a question
    a_robertmiller
    M i c r o s o f t O u t l o o k T e c h S u p p o r t +1800-713-8022 US/Canada, M i c r o s o f t O u t l o o k T e c h S u p p o r t
    15 December 2015|
    Answer
    Response from a_robertmiller |
    M i c r o s o f t O u t l o o k T e c h Su p p o r t +1800-713-8022 US/Canada, M i c r o s o f t O u t l o o k T e c h Su p p o r t m i c r o s o f t o u t l o o k t e c h s u p p o r t m i c r o s o f t t e c h s... More
    0
    Votes
    Donnadoo47
    Do you allow pets?
    7 October 2015|
    Answer Show all 3 answers
    Response from Devyn S | Property representative |
    We only welcome Service Animals.
    0
    Votes
    Diane M
    do they offer a park and cruise at this hotel
    12 August 2015|
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    Room Tips
    "Keep away from the elevators and try to book on the top floor"
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    "Do not take adjoining room because you can hear everything."
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    "Not sure since we had to have 3 rooms to get one that was ready."
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    "Try to get a clean one"
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