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Comfort Suites the Colony - Plano West

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Comfort Suites the Colony - Plano West
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66 Reviews from our TripAdvisor Community

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There are newer reviews for Comfort Suites the Colony - Plano West
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Showing 65: English reviews
Keller, TX
Level Contributor
54 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 16 August 2015

If you like Choice Hotel brand, this hotel is okay, but aging. I would recommend another Choice property, the Cambria Suites at Legacy, if you can get the same prices the Cambia is newer and superior. Pros: Price - it was $20-$30 cheaper than most hotels in the area (Frisco/Plano) on the night we were looking for. If we had... More 

Thank lidar
Baton Rouge, Louisiana
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 6 August 2015

I have stayed at Comfort Suites before. So I was surprised at this location. When you enter, the lobby is beautiful and the staff was okay. They could be a bit friendlier. The elevator is very dark and uncomfortable. When we arrived to our floor, we noticed a strange smell that lingers throughout the floor and within our rooms. It... More 

1 Thank BAC1981

Travellers are raving about these The Colony hotels

Denton, Texas
Level Contributor
112 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
Reviewed 11 June 2015

Check-in was easy. The room was clean and the bed was comfortable. They have plenty of plug ins to charge all of your gadgets! This hotel is just across the street from Top Golf, which was very convenient for us, since that was one of the main points of our trip. You can just walk over to Top Golf and... More 

Thank GoHeeterGo
Layton, Utah
Level Contributor
3 reviews
Reviewed 6 June 2015

Such an AMAZING experience!!! I can't even begin to tell you how truly friendly, professional and caring that this entire staff is! And trust me, I put them to the test with some of my quirky needs and wants! No matter who we were dealing with during our week long stay, every person was knowledgeable and courteous and truly caring.... More 

Thank Robin T
Abilene, Texas
1 review
Reviewed 4 June 2015

This hotel is always clean. It does show signs of age, and probably is in need of attention to bring its looks into shape. On our last visit, the sheer curtains looked like they had been touched by someone with food on their hands. The phone book was a 2008 edition, and the loose leaf binder was missing half its... More 

Thank Toby D
Greenwood, Ind.
Level Contributor
68 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 27 May 2015

Stayed here three nights during family visit on way home from wintering in Arizona. Great location, comfortable bed, etc., breakfast just right. Would stay there again without hesitation. If you're into golf, this motel is very close to Top Golf fun area. In fact it's just across the street.

Thank wgilkison
Vancouver, Canada
Level Contributor
51 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 24 May 2015

Was visiting friends who were living nearby, so the location was good. But otherwise, it's in the middle of nowhere unless you specifically have business nearby. As a place to stay, the place was great. Very clean, spacious suite, plentiful free breakfast, daily newspapers, strong wifi, great service, etc. My travelmate had medical equipment to bring in, so the luggage... More 

Thank spacemanspiff007
Bloomington, Illinois
Level Contributor
36 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 18 March 2015 via mobile

Checked in Saturday after 3 PM. Rooms not ready. Had to wait about 30 minutes. Vic, the front desk clerk was very apologetic. Had to move my parents out of their room as someone had heavily sprayed or broke a bottle of perfume in it. Could not get it aired out. My mom has asthma so could not let her... More 

Thank Auntsue62
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 8 March 2015 via mobile

Room 216 is just above the lobby. I am writing this review at 1am. I haven't slept due to people allowed to visit loudly in the lobby all night. I've tried to adjust the thermastat multiple times to keep a fan running to dull the noise.

3 Thank Tammygawry
San Diego, California
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 12 February 2015

I stayed overnight here on February 5th because it is a Comfort Suites and was supposedly near Stone Briar Mall (it's 6 miles). I'm a big fan of Comfort Suites and they are usually pretty consistent with their service and accommodations. This particular location however is under renovations and there was no hot water in the shower! There were also... More 

Thank Ann M

25 photos of this hotel

Management photos: Courtesy of the property manager

All Management Photos (25)
Hotel & Grounds (4)
Room/Suite (10)
Business Centre/Function Rooms (1)
Bathroom (3)
Pool/Beach Area (1)
Dining (3)
Other (3)
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  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
  • Multilingual Staff
  • Breakfast Available
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Comfort Suites® Near Stonebriar Mall in The Colony is conveniently located just minutes from the neighboring cities of Frisco, Carrollton, Lewisville and Plano. The hotel is close to popular attractions in the area; the Pizza Hut Park stadium, home of the F.C. Dallas MLS soccer team, the local Dr Pepper Ballpark home to the Frisco RoughRiders Double-A baseball team, and the Texas Motor Speedway. Southfork Ranch event and conference center, Lewisville Lake and Tribute Golf Club are also nearby. ... more   less 

Additional Information about Comfort Suites the Colony - Plano West

Address: 4796 Memorial Drive, The Colony, TX 75056
Region: United States > Texas > The Colony
Price Range: $101 - $188 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites the Colony - Plano West 2.5*
Number of rooms: 71
Reservation Options:
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Also Known As:
Comfort Suites Near Stone Briar Mall Hotel The Colony
Comfort Suites The Colony
The Colony Comfort Suites
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Suites the Colony - Plano West staff and other travellers.
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Questions? Get answers from Comfort Suites the Colony - Plano West staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay somewhere else. Anywhere else!”
 of 5 bubbles BranWick, 9 Apr 2016 | Read review
“They have hot tub rooms!”
 of 5 bubbles Mur018, 7 Mar 2016 | Read review
“Request high floor. All views are parking lot or street views but at least you're not on the ground with the cars pulling up or passing by”
 of 5 bubbles lidar, 16 Aug 2015 | Read review
“We loved our room with 2 Queen beds with pullout couch in partitioned away area for our daughter. Be ready for the A/C to work amazingly!”
 of 5 bubbles 835robint, 5 Jun 2015 | Read review
“Avoid third floor corner rooms, the Internet was not connecting.”
 of 5 bubbles honestrealreviews, 10 Aug 2014 | Read review
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